ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.2/5 3,527 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Relax, enjoy a drink and great food in the George & Dragon Pub. Large screen also available.

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,527 reviews

TripAdvisor Rating  3.5/5  5,973 reviews

*DO NOT BOOK** LOUD CONSTRUCTION ON GOING. NO MICROWAVE. NO FRIDGE.

TripAdvisor rating 1.0/5

nhesthyo2019 TripAdvisor review

NO FRIDGE. NO MICROWAVE. LOUD CONSTRUCTION ON GOING AT THE HOTEL from 8:30 in the morning until 5PM (17:00). Checked in today and what a terrible experience. Imagine staying for a holiday and you want to heat food you got from outside… NOT POSSIBLE. As there is no microwave in your room or anywhere in the common areas. You cannot buy yogurts, chill wine/drinks because there is no fridge in the rooms. Most importantly, the hotel DID NOT DISCLOSE that there is a very loud construction going prior. And I do not know why none of the other guests here talked about it here so I am telling you to consider other hotel options. *DO NOT BOOK**

It was a bit chaotic

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The staff was helpful in promptly addressing my issues especially the reception manager and the maintenance guy. But I kept being locked out of my room and having to go back downstairs every single time because the key kept being demagnetised due to some battery issues.

Dear Guest, Thank you for taking the time to review your visit. We're really glad that we were able to assist you promptly with your concerns that day and apologies for delay it caused for your appointment. It's part of our commitment to guest service that we address any issues as quickly as possible. We apologize for the inconvenience with the key card demagnetization you experienced. Please be assured that we continually strive to ensure our facilities, such as our key card system, are functioning properly for the comfort and convenience of our guests. We hope we may have the occasion to welcome you back for an improved experience. Kindest regards, Supriya Rai, Guest Relations Manager

Buena ubicación, personal de recepción muy amable y pronto a ayudar

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The overall expercience was good: the reception personell helpful and friendly. What was not at all good is that the bed pillows smelled of unwashed hear and hari grease and I coldn't use them. Fortunately there were enough towells I could fold and use as a pillow!

Dear Guest, Thanks for sharing the impressions of your stay with us. We appreciate your kind mention of our team's friendly service. It is great to hear that you enjoyed our convenient location, however, we apologize that our usual standards were not met. This information has been passed on to our concerned team members but, please don't hesitate to report this to the reception at the time so that we may take the necessary action. Nevertheless, we are happy to hear you had an enjoyable stay overall. We hope to welcome you back. Best wishes, Georgios Bilias, Guest Relations Manager

Great location

Customer review rating 4.5/5

Margaret O. M. Solo - Confirmed reviews ALL

I enjoyed my stay, Staff in all areas very pleasant and of course helpful. Hotel is very near tube station so easy to travel. It is also located near Stamford Bridge football stadium. Breakfast great selection. Also bar food avaliable and a very good menu. I asked for quite room and away from the lifts. WiFi very fast. Tea and coffee facilities in room. I would recommend and return to this hotel.

Dear Margaret, Thank you for this kind feedback concerning your visit. We're delighted to hear that you enjoyed the convenience of our location, just a stone's throw away from the tube station and Stamford Bridge, making travel and entertainment easily accessible. It's wonderful that our breakfast selection met your expectations, offering a great start to your day. Additionally, we're glad that the bar food and menu variety were to your liking. We always aim to provide fast Wi-Fi and comfortable amenities like our tea and coffee facilities, so it's rewarding to know these were appreciated. Thank you for acknowledging our staff's efforts to ensure you had a quiet room; our team strives to make every guest's stay as pleasant as yours. We look forward to seeing you again. Best wishes, Supriya Rai, Guest Relations Manager

Not recommend.

TripAdvisor rating 2.0/5

Lina S TripAdvisor review

Not recommended at all. The hotel rooms are currently being refurbished. The first thing that we were told was to expect noice. Could not get some rest till after 5pm. The room was dusty and chocolate wrappers underneath the desk. Unfurnished rooms could do with some TLC.

Dear Linas, Thank you for sharing your review. We're glad to hear that you found our service to be satisfactory, as we strive to provide excellent care for our guests. We're sorry to hear about the unpleasant experience marred by refurbishment noise and room cleanliness. We would like to learn more about this incident if you could kindly provide us with more details through h5623-re7@accor.com. Rest assured, your feedback is valuable for us to help us address the shortcomings and make improvements. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Supriya Rai, Guest Relations Manager

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Other web-users rate our hotel

  • 2,692 reviews 9.4/10 Location
  • 3,943 reviews 6.9/10 Room
  • 3,124 reviews 9/10 Service
  • 99 reviews 6.4/10 WiFi
  • 1,705 reviews 8.9/10 Breakfast
  • 1,490 reviews 7.6/10 Cleanliness
  • 1,069 reviews 6/10 Vibe
  • 725 reviews 8.2/10 Food

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