ibis budget Amsterdam Airport 2 stars

Customer review rating (ALL Rating) 4.2/5 3,348 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free airport shuttle between 03:48 and 00:43

  • Payment only done by credit or debit card. Cash payment not available.

  • Breakfast served from 04:00

  • Bus stop across the road with 24/7 connection to city centre

  • Paid parking or included in a Sleep Park & Fly Package

Our accommodation(s)

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Hotel location

ibis budget Amsterdam Airport

Schipholweg 185
1171 PK BADHOEVEDORP
Netherlands

GPS:52.324612, 4.793151

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,348 reviews

TripAdvisor Rating  3.5/5  2,815 reviews

Unprofessional, terrible shuttle bus driver

TripAdvisor rating 1.0/5

Road38920845019 TripAdvisor review

my dissatisfaction with the shuttle service provided at 7pm on 25 March 2024, from Schiphol Airport to the Ibis Budget Hotel. Upon arrival at the first stop, the Ibis Hotel, I remained on the bus, expecting to be taken to the next stop, the Ibis Budget Hotel, which was only a short distance away. Unfortunately, I experienced an unexpected and prolonged delay of 20 minutes. During this time, not only did I feel disregarded by the bus driver, but I also witnessed behavior that I found to be highly unprofessional and inappropriate for the workplace. The driver and a female colleague, who appeared to be a trainee, were engaged in personal displays of affection, which included kissing. This occurred while I was clearly waiting for service, and it contributed to my feeling of invisibility and neglect. When I inquired about the continuation to the Ibis Budget Hotel, I was curtly advised to walk the remaining distance myself. This level of service is unacceptable and unprofessional, especially considering the shuttle service is a representation of the hotel's commitment to guest satisfaction. Upon addressing this issue with the receptionist at check-in, I was informed that the drivers are subcontractors and that the hotel could not assist further. I trust that you will take this feedback seriously and implement measures to ensure that all guests receive prompt and professional service. I am hesitant to use this shuttle service in the future and will consider alternative accommodations that provide more reliable transportation options.

Close to airport

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Clean room. Frequent shuttle to airport

Good Stay

Customer review rating 5.0/5

Lindadelft Solo - Confirmed reviews ALL

Have stayed at this hotel before....& will stay here again. Comfortable rooms, just what you need for a overnight stay. Staff here are always friendly & super efficient.

Dear Linda, Thank you for this great feedback about your recent stay. We are delighted to hear that you found our team friendly and welcoming, and that the cleanliness of our hotel met your expectations. Our team takes great pride in providing a comfortable and enjoyable stay for our guests, and your kind words are truly appreciated. We hope to welcome you again in the future. All the best, Jody Brink, Hotel Manager

Excellent Location, simple but clean!

Customer review rating 5.0/5

Kelsey A. Business - Confirmed reviews ALL

I was staying with a colleague for work so had booked two rooms. Simple clean and would highly recommend. Reception staff are very friendly and helpful.

Dear A., Thank you for sharing this review. We're delighted to hear that you found our location excellent and our rooms both simple and clean. It's fantastic that our reception team made a positive impression with their friendliness and helpful attitude. We take pride in offering a comfortable stay with amenities such as our Sweet Bed by ibis, ensuring our guests have a restful night's sleep. We look forward to welcoming you back to our hotel in the future. Kind regards, Jody Brink, Hotel Manager

Great stay and great rooms

Customer review rating 5.0/5

Callum L. Couples - Confirmed reviews ALL

We really enjoyed our stay. For being a budget hotel I expected the room to be a lot smaller but was pleasantly surprised on how big it was and how my storage was around the room. A thank you to housekeeping for making sure our room was spotless. The only thing I wasn’t a great fan of was the breakfast. The serving area was too small, the toaster was too small for a hotel and the whole breakfast lacked options. We did love the pancakes! I would definitely stay at this hotel again but would not add on breakfast. Thank you for a great stay.

Dear Callum, Thank you for taking the time to review your stay. We're thrilled to hear that the room exceeded your expectations in size and storage, and that our housekeeping team's efforts in maintaining cleanliness to the highest standards were appreciated. Our commitment to providing a comfortable stay with amenities like the Sweet Bed by ibis and a convenient location close to the airport is something we are proud of. We take note of your comments regarding the breakfast area and options; while we strive to offer a variety of choices, we understand that during peak times the space can feel limited. Rest assured, we continually work on improving our guests' experiences and appreciate your feedback. We hope we have the opportunity of seeing you again in the future. Kind regards, Jody Brink, Hotel Manager

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Other web-users rate our hotel

  • 3,779 reviews 8.7/10 Location
  • 4,486 reviews 5.7/10 Room
  • 3,612 reviews 8.4/10 Service
  • 68 reviews 8/10 WiFi
  • 1,840 reviews 6.9/10 Cleanliness
  • 1,628 reviews 7.4/10 Breakfast
  • 76 reviews 2.4/10 Bar

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