Mercure Hotel Riesa Dresden Elbland 4 stars

Customer review rating (ALL Rating) 4.6/5 494 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free parking

  • Free use of the sauna and fitness room

  • Free WIFI

  • 6 air-conditioned meeting rooms

Our accommodation(s)

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Hotel location

Mercure Hotel Riesa Dresden Elbland

Bahnhofstr. 40
01587 RIESA
Germany

GPS:51.308679, 13.295109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  494 reviews

TripAdvisor Rating  4.0/5  157 reviews

Super

Customer review rating 5.0/5

Sebastian Business - Confirmed reviews ALL

Super as always, thanks so much for everything.

Dear Mr. R., Thank you very much for your great review of your stay at our hotel. We were very pleased about this and are happy to pass this praise on to all the staff at the hotel. Because your satisfaction is the best reward for us. We hope to welcome you back soon and wish you all the best. Yours sincerely, Juliane Benkhardt Hotel Manager

hotel with a bathtub!

Customer review rating 4.5/5

Gerrit V. E. Business - Confirmed reviews ALL

great to have a hotel with a bathtub since this is not common anymore. good room. breakfast is german and not compairable to French (I stay a lot in accor hotels in France and there breakfast is better)

Dear Mr. van E., Thank you for your feedback on your stay in our house. We were very pleased about the positive reviews and would like to pass this praise on to all employees of the house. At the same time, we regret that you were not satisfied with our breakfast buffet. Every day we try to offer our guests a varied offer with fresh and regional products as well as homemade dishes. It is a pity you did not feel that way. We hope to welcome you again soon and wish you all the best in the meantime. Sincerely, Juliane Benkhardt Hotel Manager

Customer review rating 4.5/5

Bonnie D. Business - Confirmed reviews ALL

Hotel was comfortable, clean and staff pleasant to deal with. Breakfast was also great. The only thing I would like is to see the restaurant open later.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Riesa Dresden Elbland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliane Benkhardt General Manager

Disappointed

Customer review rating 2.5/5

Marta Couples - Confirmed reviews ALL

Hotel is clean and staff is nice, however it was a lot of road noise, despite closed windows, we asked for double bed and got rooms changed just to have two single beds put together. Hotel is very clean,but slightly tired and needs a refurbishment. Breakfast selection was going, fantastic tea selection and staff accomodating. Overall not bad. Sadly I had more comfortable sleep in Ibis Budget in Tours,France, few weeks prior.

Dear Mrs. Z., Thank you very much for your positive review of your stay in our house. We were very happy about it and would be happy to pass on this praise to all of the company's employees. Because your satisfaction is the best reward for us. However, we are very sorry that you did not feel completely comfortable. We have already renovated some of our rooms. Unfortunately, for economic reasons, we have not been able to continue renewing the rooms in the last 2 years as we had imagined. We hope to welcome you back soon and wish you all the best until then. Best regards Juliane Benkhardt Hotel manager

Hotel from a 1970’s horror film!

TripAdvisor rating 1.0/5

nickyk868 Friends getaway - TripAdvisor review

Oh my word this place is like a nightmare! It makes outdated look outdated! Beds pillows and linen are just horrific, the bathrooms are old and ugly! The tv is so small I felt like I was trying to watch a laptop from my bed and there is ONLY German tv, considering a hotel would generally have foreigners it would have been amazing to just have one channel in English! The breakfast was terrible! I could not wait to leave this place and I’m so glad I never have to go back!

Sehr geehrte Nickyk868, vielen Dank, dass Sie sich die Zeit genommen und Ihren Aufenthalt bei uns Haus bewertet haben. Wir bedauern wirklich sehr, dass offensichtlich nicht alles Ihren Vorstellungen in unserem Haus entsprach, jedoch können wir Ihre Bewertung nicht als konstruktive Kritik betrachten. Wir sind ein 4 Sterne Haus und unterliegen regelmäßigen strengen Kontrollen und Prüfungen, sodass Ihre Äußerungen mit Sicherheit nicht alle zutreffen. Wir erfüllen zu 95% alle Vorgaben bei einer Hotelüberprüfung, sowie 100% der hygienischen Vorgaben. Wir hoffen, Sie in Zukunft dennoch wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Mit freundlichen Grüßen Ihr Team vom Mercure Hotel Riesa Dresden Elbland

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Other web-users rate our hotel

  • 129 reviews 8.5/10 Location
  • 280 reviews 8.2/10 Room
  • 274 reviews 9.8/10 Service
  • 7 reviews 5.2/10 WiFi
  • 198 reviews 7.6/10 Breakfast
  • 116 reviews 9.5/10 Cleanliness
  • 69 reviews 5.4/10 Vibe
  • 61 reviews 4/10 Value

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