Description
Hotel extras
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Uninterrupted views from South Eatery Restaurant and Lake view rooms
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Coffee, snacks, and beverages at the Lounge Bar
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Three meeting rooms with natural light and views
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24-hour reception and free, on-site car park
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ALLSAFE Certification
Our accommodation(s)
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Room
Garden View Room with 2 Double beds
- 4 persons
- 24 m² / 258 sq ft
- Bedding 2 x Double bed(s)
- Views: Garden View or Pool side
Room
Garden View room with King-size bed
- 3 persons
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View or Pool side
- Accessible room
Room
Lake View Room with 2 Queen-size beds
- 4 persons
- 28 m² / 301 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Bay view or Mountain view or Lake View
Room
Lake View Room with King-size bed
- 3 persons
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view or Mountain view or Lake View
Room
Superior Lake View Room with 2 Queen-size beds
- 4 persons
- 28 m² / 301 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Lake View or Bay view or Mountain view
Room
Superior Lake View Room with King-size bed
- 3 persons
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Bay view or Mountain view or Lake View
Room
Garden View room with King-size bed
- 3 persons
- 24 m² / 258 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View or Pool side
- Accessible room
Hotel location
Mercure Queenstown Resort
21 Sainsbury Road, Fernhill, PO Box 156
9300 QUEENSTOWN
New Zealand
GPS:-45.038529, 168.638685
Access and transport
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HIGHWAY 6
Highway exit
Access: 15 km / 9.38 mi
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LAKE WAKATIPU
Tourist attraction
Access: 2 km / 1.25 mi
QUEENSTOWN MEMORIAL HALL
Entertainment/theatre district
Access: 3 km / 1.88 mi
QUEENSTOWN PARK
Botanical gardens
Access: 3 km / 1.86 mi
WHARF CASINO
Casino
Access: 3 km / 1.88 mi
QUEENSTOWN READINGS CINEMA
Cinema district
Access: 3 km / 1.88 mi
ARROWTOWN GOLDMINING VILLAGE
Historic monument
Access: 20 km / 12.43 mi
ARROWTOWN MUSEUM
Museums
Access: 20 km / 12.43 mi
CORONET PEAK
Ski area
Access: 20 km / 12.5 mi
CENTRAL OTAGO WINERIES
Other attractions
Access: 35 km / 21.75 mi 25 min drive
CROMWELL RACETRACK
Racetrack
Access: 59 km / 36.88 mi
GLENORCHY GATEWAY TO WILDERNESS
Tourist attraction
Access: 59 km / 36.88 mi
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LAKE WAKATIPU
Lake
Access: 3 km / 1.86 mi 15 min walk / 3 min drive
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Shuttle
Shuttle scheduled
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QUEENSTOWN
Shopping centre/mall
Access: 1.8 km / 1.12 mi 20 min walk / 5 min drive
QUEENSTOWN
Shopping centre/mall
Access: 3 km / 1.88 mi
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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RISES
Rises Restaurant offers a hearty alpine buffet breakfast every day. Full Continental, English and American selections. Enjoy the views and sunrise over the Remarkables Mountains from the Rises Restaurant vantage point every day.
SOUTH EATERY
South Eatery Restaurant, a la carte dining featuring the best of Central Otago wines and seasonal menus. Enjoy the 180 degree views and sunsets of the Lake Wakatipu and Remarkables Mountain range from the panoramic floor to ceiling windows.
LOUNGE BAR
A relaxing meeting place in the heart of the hotel with superb views and an alpine lodge theme, with stylish furnishings, an open fire and LCD Sky TV with the latest news and sports. Enjoy coffees, cocktails, light meals and beverages.
Breakfast
Enjoy breakfast with the sunrise over the Remarkables in Rises Restaurant. Featuring full cooked and continental buffet selections.
Pool
Fitness center
With the best views from any Gym in Queenstown you will enjoy a great workout from 7.00am - 10.00pm.
Meetings & Events
- Number of Meeting Room
- 3
- Surface of the largest room
- 129 m² / 423 sq ft
- Maximum seats capacity
- 90
- Maximum capacity for banquets
- 70
Weddings
Your wedding at Mercure Queenstown Resort will be unforgettable, unique and truly memorable. A superb venue with fantastic views, service and your own personal wedding co-coordinator.
Our guest reviews
Good Stay
Customer review rating 4.0/5
Jazz Friends - Confirmed reviews ALL
Dear Jazz, Thank you for taking the time to provide detailed feedback about your recent stay at Mercure Queenstown Resort. We're thrilled to hear that you enjoyed your stay and found our location to be perfect for exploring Queenstown while still being slightly out of town. It's great to know that you appreciated the food options, especially for breakfast, and that they catered to your intolerances. We understand the importance of dietary needs and are pleased that we could meet your expectations in this regard. We apologize for the inconvenience caused by the power outages in Queenstown and the issues with the elevators. It's unfortunate that you experienced a delay and got stuck in the lift, but we're glad our team was able to assist you promptly and provide some compensation for the inconvenience. Your feedback about the elevators is duly noted, and we will explore options for their improvement. Regarding the room service plates not being collected promptly, we apologize for the oversight. We'll address this with our team to ensure a more efficient service in the future. Once again, thank you for choosing to stay with us. We hope to welcome you back soon for another delightful experience. Best regards, Amy McMahon Assistant Manager Mercure Queenstown Resort
Amazing views but a hotel in need of updating
Customer review rating 2.5/5
Marianne Families - Confirmed reviews ALL
Dear Marianne, Thank you for providing feedback on your recent stay at Mercure Queenstown Resort. We're delighted to hear that you enjoyed the incredible views our location offers. However, we sincerely apologize for any inconvenience you experienced during your stay. Your feedback regarding the condition of the rooms, inconsistent minibar stocking, and the unheated pool is invaluable to us, and we will address these issues with our team to ensure improvements are made. Regarding the minibar charges, we apologize for any confusion or inconvenience caused. We appreciate your understanding, and we'll ensure that our billing processes are clearer in the future. We're glad to hear that you found our team satisfactory, but we acknowledge that there is room for improvement in other areas. Your feedback about breakfast availability and parking has been duly noted, and we will work to enhance these aspects of our service. Thank you for choosing Mercure Queenstown Resort for your stay. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Best regards, Amy McMahon Assistant Manager Mercure Queenstown Resort
Good stay...
Customer review rating 4.5/5
Mac... Business - Confirmed reviews ALL
Dear Mac, Thank you for sharing your feedback through the TrustYou Survey following your recent stay at Mercure Queenstown Resort. We are pleased to hear that overall, you had a good experience during your time with us. It's wonderful to know that you found your accommodation comfortable and that the cleanliness of the hotel met your expectations. We strive to maintain high standards of cleanliness throughout the property, and we're glad to hear that our efforts were evident during your stay. We appreciate your suggestion regarding providing a complimentary glass of wine to enhance the check-in experience. Your feedback regarding the friendliness and helpfulness of our bellboy is also valuable, and we will ensure that your commendation is shared with the team. We regret to learn of the aspects of your stay that did not meet your expectations, particularly regarding the check-in process and the pricing of our food and meals. We will take your comments into consideration as we continuously work to improve our services and offerings. Thank you for choosing Mercure Queenstown Resort for your stay, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable experience. Warm regards, Amy McMahon Assistant Manager Mercure Queenstown Resort
Recommened
Customer review rating 4.5/5
Paul Couples - Confirmed reviews ALL
Dear Paul, Thank you for taking the time to provide us feedback following your recent stay at Mercure Queenstown Resort. We are delighted to hear that you had an enjoyable experience and that you would recommend us to others, we truly appreciate it! It's fantastic to know that you found our location to be quiet and our staff to be friendly and helpful. We strive to provide exceptional service to all our guests, and we're glad to hear that our team members contributed positively to your stay. We are pleased to learn that you found your room to be of good standard and that you enjoyed your dining experience at our restaurant. Your satisfaction with the cleanliness of both the general areas and your room is greatly appreciated, and we will ensure that your compliments are shared with our housekeeping team. We appreciate your feedback and recommendation, and we look forward to welcoming you back to Mercure Queenstown Resort for another great stay in the future. Warm regards, Amy McMahon Assistant Manager Mercure Queenstown Resort
Comfortable Stay
Customer review rating 4.0/5
Jack Couples - Confirmed reviews ALL
Dear Jack, Thank you for taking the time to share your feedback following your recent stay at Mercure Queenstown Resort. We are pleased to hear that you had a comfortable and enjoyable experience with us. It's wonderful to know that you found our hotel facilities and services to meet your needs, we are glad that you enjoyed your stay with us. We apologize for any inconvenience you experienced regarding the WiFi connection during your stay. We strive to provide reliable internet service to all our guests, and your feedback will help us improve in this area. We also appreciate your feedback regarding the dinner entrée selection. Your comments are valuable to us as we continually review and enhance our dining offerings to better meet the preferences of our guests. Thank you for being a loyal member of the ALL loyalty program. We hope to have the pleasure of welcoming you back for another comfortable stay in the future. Warm regards, Amy McMahon Assistant Manager Mercure Queenstown Resort
In partnership with TripAdvisor
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