Mercure Paris Opéra Garnier Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.5/5 2,532 reviews

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Description

Hotel extras

  • Hotel in the heart of Paris, a few steps from the Opéra Garnier

  • Spa Hysope® Paris Opera: hammam, massage cabins, fitness room...

  • Room-service catering from 7am to 11pm

  • The Terrace: quiet indoor patio with a plant wall

  • 4 minutes' walk from partner parking lot

Our accommodation(s)

Hotel location

Mercure Paris Opéra Garnier Hotel & Spa

4 rue de l 'Isly
75008 Paris
France

GPS:48.874806, 2.326376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA TERRASSE

The bar, around a central bench, by an architectural, poetic tree, is the ideal place to meet, exchange and share a selection of Great Mercury Wines. Pleasant indoor terrace with vegetable wall

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,532 reviews

TripAdvisor Rating  4.0/5  1,609 reviews

Certificate of excellence 2023

Quick convenient stay

Customer review rating 4.0/5

M. Business - Confirmed reviews ALL

The location is excellent and I would recommend the hotel for 1, max. 2 days stays in Paris.

Dear Mr. M., Thank you for taking the time to share your feedback with us regarding your recent stay. We are delighted to read that you had an pleasant stay and enjoyed the location of our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We apologize for any inconvenience you experienced with the air quality in your room and the inability to open the window. Your comments will be shared with our maintenance team to ensure that these issues are addressed promptly. Additionally, we are pleased to inform you that you were indeed upgraded from a single room to a standard room, although this detail may have been inadvertently overlooked during the check-in process by our colleague. We wish to thank you again for your feedback and hope to have the opportunity to better serve you in the near future.. Best regards, Chau - Front Desk

Good room

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

You have no first aid package! We had an accident. The boy was in panic.

Good location and good experience

Customer review rating 5.0/5

Phillips P. Business - Confirmed reviews ALL

The staffs are very helpful to assist and recommend me for sightseeing place even in short period. They are proactively offering me to store luggage knowing I will come back. Thanks for your hospitality

Dear Phillips P., We would like to thank you for taking the time to share the experience of your recent stay at Mercure Opera Garnier Hotel & Spa. We are very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. It is always a pleasure to know that we made our guests felt comfortable and welcome. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards Adélina - Front desk

Great location and lovely staff

Customer review rating 5.0/5

Rebecca G. Business - Confirmed reviews ALL

Really friendly, kind staff. Excellent location and well appointed rooms.

Dear Mrs G., We very much appreciate your comments regarding your stay at the Mercure Paris Opéra Garnier Hôtel & Spa. Especially the positive feedback regarding our team. Be sure all of them will be able to read your kind words ! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla - Front Desk Assistant Manager

location is great, very pleasant stay.

Customer review rating 4.5/5

Christophe Business - Confirmed reviews ALL

The welcoming is always nice. The entire team is always please to help.

Dear Mr R., Thank you for your very kind feedback following your last stay in our property. It is always a pleasure for all of us to welcome you among us ! Looking forward to welcoming you back. Sincerely, Carla - Front Desk Assistant Manager

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Other web-users rate our hotel

  • 824 reviews 9.7/10 Location
  • 1,085 reviews 6.2/10 Room
  • 1,082 reviews 9.1/10 Service
  • 8 reviews 8.1/10 WiFi
  • 683 reviews 3.5/10 Comfort
  • 461 reviews 8.5/10 Breakfast
  • 335 reviews 8.5/10 Cleanliness
  • 182 reviews 9.2/10 Vibe

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