Mercure Hotel Den Haag Central 4 stars

Customer review rating (ALL Rating) 4.5/5 1,579 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE NSF Euro Consultants S.A. certified hotel.

  • Easily reached by both car and public transport

  • In the heart of the city with many nearby shops and cafes. Just 15 minutes from Scheveningen.

  • Restaurant, Bar and Terrace

  • Reception at your service 24 hours a day

Our accommodation(s)

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Hotel location

Mercure Hotel Den Haag Central

Spui 180
2511 BW DEN HAAG
Netherlands

GPS:52.076229, 4.317884

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,579 reviews

TripAdvisor Rating  4.0/5  1,138 reviews

Certificate of excellence 2023

Location and good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very satisfied with receptionists' services and offer for help to foreign guests.

Dear Guest, Thank you for your feedback. We're delighted to hear that our reception team's helpfulness made a positive impact on your stay. We have duly noted your comment concerning your room, and we will review this with our housekeeping team to ensure that we are always upholding our high standards. Kind regards, Sara Abdelhalim, Front Office Supervisor

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Satisfied stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room walls were a bit dirt, and the air conditioner did not work so well. There was no body lotion. The breakfast could be much better.

Dear Guest, Thank you for your feedback. Your feedback is appreciated as it helps us to highlight areas for improvement. We are very sorry our high standards were not met and regret you did not inform our team members at the time so that we could have taken immediate action. We hope to have the pleasure of welcoming you again. All the best. Sara Abdelhalim, Front Office Supervisor

Well located

Customer review rating 3.5/5

Unnikrishnan I. V. Business - Confirmed reviews ALL

Stay was ok but we don't have the health faucets in the rest rooms. For drinking water, we weren't provided with any bottled water. I felt some itching while sleeping in the bed which indicates some presence of insects or bed bugs.

Not great

Customer review rating 1.5/5

C G. Business - Confirmed reviews ALL

Rooms seemed grubby, stains everywhere. One of my colleagues also staying with you got severe bed bug bites which resulted in trips to the doctor they were so bad. Hotel seemed fairly unapologetic

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Other web-users rate our hotel

  • 803 reviews 9.4/10 Location
  • 984 reviews 7.7/10 Room
  • 844 reviews 9/10 Service
  • 19 reviews 5.2/10 WiFi
  • 472 reviews 8.3/10 Breakfast
  • 399 reviews 6.5/10 Cleanliness
  • 6 reviews 0.7/10 Wellness Area

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