Novotel Montreal Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 2,798 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

Our accommodation(s)

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Hotel location

Novotel Montreal Centre

1180 rue de la Montagne
H3G 1Z1 Montreal
Canada

GPS:45.496681, -73.572604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L 'O RESTAURANT ET LOUNGE

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,798 reviews

TripAdvisor Rating  4.0/5  2,271 reviews

Great Choice for Downtown Montreal

TripAdvisor rating 4.0/5

nycbee TripAdvisor review

I thoroughly enjoyed my six night stay during an event at Centre Bell. The room was not overly spacious but fine for my needs. Even thought it was bitter cold outside, the hotel kept the temperature toasty inside, while still leaving me the ability to cool down the room as desired. The staff was excellent and I must extend special kudos to the breakfast room crew. They were exceedingly friendly and accommodating, and by the way, the buffet breakfast is excellent. The only negative was a persistently unpleasant sewage-like odor in the lobby, perhaps caused by construction around the hotel. Fortunately, this odor didn't effect the restaurant. All in all, it was an excellent stay and I wouldn't hesitate to stay here on a return trip to Montreal.

Positive stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I was there for work. Room was cleans and comfortable. Staff pleasant and accommodating

Dear Wendy S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Great location, excellent service

Customer review rating 5.0/5

Brenda Friends - Confirmed reviews ALL

Location is perfect! We were in town for a hockey game and the hotel is conveniently located so it is within walking distance of the bell centre, shopping and food., rooms are beautiful! Each day our bed was made and towels etc were topped up. The only thing that we had an issue with was the AC. Even with the fan on high it was not blowing enough cool air. Hotel restaurant served amazing food. Overall my number one place to stay in Montreal! Will definitely be back!!!

Dear Brenda M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Well located and good service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Clean. Nice service personal always there to answer questions.

Dear Markus D., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Good service, bad experience

Customer review rating 2.0/5

Austin Families - Confirmed reviews ALL

Service was good, But AC in hotel was broken

Dear Frank A., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

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Other web-users rate our hotel

  • 1,188 reviews 9.5/10 Location
  • 1,401 reviews 7.8/10 Room
  • 1,358 reviews 8.8/10 Service
  • 25 reviews 8.7/10 WiFi
  • 717 reviews 7.5/10 Comfort
  • 650 reviews 8.2/10 Cleanliness
  • 393 reviews 7.9/10 Breakfast

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