Pullman Bordeaux Lac 4 stars

Customer review rating (ALL Rating) 4.4/5 1,775 reviews

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Avenue Jean Gabriel Domergue, 33300 BORDEAUX LE LAC, France

Description

Hotel extras

  • Outdoor heated swimming pool

  • Aquitania restaurant with lake views serving great vintages

  • Opposite the convention and exhibition centersof Bordeaux.

  • 21,529 sq. ft. (2000 m²) conference area, fully renovated in 2016

  • Tram stop in front of the hotel for travel to the downtown area

Our accommodation(s)

Hotel location

Pullman Bordeaux Lac

Avenue Jean Gabriel Domergue
33300 BORDEAUX LE LAC
France

GPS:44.889686, -0.566151

Telephone
Fax +33 5 56 69 66 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'Aquitania

With its contemporary style and views of the lake, the L'Aquitania restaurant invites you to enjoy the chef's tasty specials which balance tradition and innovation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,775 reviews

TripAdvisor Rating  4.0/5  1,516 reviews

Excellent hotel with great service, superb connections, comfy rooms and good views

Customer review rating 4.5/5

Kris Business - Confirmed reviews ALL

This is a classical Pullman hotel with comfy rooms, delicious food in the restaurant, very good bar service although slightly expensive. The wine selection is superb. Whilst this hotel is located a bit outside the city centre, it offers a direct tram line to the heart of the city including the railway station. Views on the lake are very nice and I had the pleasure to receive an upgrade to a nice suite. The only downside is that this is obviously a conference hotel, so big groups tend to monopolise the elevator and sometimes the bar. In all, a very positive business experience and I would go again.

Budget not 4 Star

TripAdvisor rating 2.0/5

PaddyB69 Couples - TripAdvisor review

Having stayed here before we were disappointed with the change. “Budget” is a more apt description than 4 star. Restaurant closed at weekend - not what we expected having stayed here previously and arriving tired from the journey. Horrendous area to find ‘eatery’. Tv non functioning which was sorted by a new remote at reception. No water in room - you go to reception - request an empty bottle / and fill your own. No hand towels in room. Toilet paper seems rationed - half a roll. Corridor on 4th floor stale stinky smell. Huge change in atmosphere since our last visit and we will be avoiding. Oh and you are ‘relieved’ of €100 deposit guarantee on your card although you have fully prepaid which will take a week to reinstate - anywhere else the card is guarantee.

Well locared, friendly staff, nice rooms

Customer review rating 4.5/5

Camino Families - Confirmed reviews ALL

Nice experience in this hotel. We arrived at 23:30 and they ensure the bar was open some extra time so we could have a deink before going to bed. Big room, comfortable bed, spotless clean. We'll be back.

Not differentiated compared to cheaper alternatives

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Stayed in a Junior Suite. The smart tvs in the room didn't work because the Internet was so weak. The room keys stopped working right after breakfast at 10:45 even though checkout is at 12:00, which is what sometimes happens at cheaper Novotel, Mercure, and Ibis Styles. And the breakfast is much better at a cheaper Novotel. Definitely not worth the higher price.

Terrible stay, very unfriendly and not professional front desk- do not stay here

Customer review rating 0.5/5

Veronica Families - Confirmed reviews ALL

It was our second time at this hotel, we usually use it as a transit/1night stay when in route to Spain. This time the experience was really bad. There were unprofessional frontdesk employees who did not follow any of the standards of a 4star hotel. Our room provided was not the category we booked, we had no bed pulled out as requested for our son also there was based on the front desk no housekeeping staff to do it (our check in was 6pm not in the middle of the night). When requesting pillows for the extra bed we pulled out and did ourselves, we got pillows without covers. I then asked for covers they said "we dont have, but the pillows are clean", I insisted on getting covers that finally came later and that I just got handover and had again to do it myself (put myself covers on the pillows). Also pay attention the restaurant is closed on weekend evenings, so when asking where to get dinner close by at the frontdesk, they told us we have to go to downtown/center of the city because there is nothing nearby. I insisted on something close That is not true as when I googled myself I found couple places 5min walking There was other issues I will not comment on a public review due to privacy but I hope the GM of this hotel, will contact us, so I can disclose them privately We are also gold/silver members of Accor, and this experience is by far very disappointing.

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Other web-users rate our hotel

  • 654 reviews 8.3/10 Location
  • 1,277 reviews 7.4/10 Room
  • 1,237 reviews 8.4/10 Service
  • 14 reviews 6.7/10 WiFi
  • 699 reviews 8.4/10 Comfort
  • 534 reviews 7.9/10 Breakfast
  • 404 reviews 5.7/10 Cleanliness
  • 332 reviews 5.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.