ibis Schiphol Amsterdam Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 4,494 reviews

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ibis Schiphol Amsterdam Airport - Image 1
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Schipholweg 181, 1171 PK BADHOEVEDORP, Netherlands

Description

Hotel extras

  • An ALLSAFE hotel certified by Bureau Veritas

  • Park, Sleep & Fly package on offer

  • Direct 20-minute bus ride to the city centre

  • Complimentary airport shuttle

  • Buffet restaurant for breakfast, lunch and dinner. 24/7 take away shop in the lobby.

Our accommodation(s)

Hotel location

ibis Schiphol Amsterdam Airport

Schipholweg 181
1171 PK BADHOEVEDORP
Netherlands

GPS:52.325325, 4.795116

Telephone
Fax +31 20 657 0199

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,494 reviews

TripAdvisor Rating  3.5/5  5,195 reviews

Disappointing

Customer review rating 1.0/5

Am Business - Confirmed reviews ALL

The worst of many hotels I stayed in on recent Europe trip. Some of the issues: - constant loud noise from fan on roof directly above my room. Mechanic attended but said there was nothing he could do about it. - bed sheet wasn't big enough to tuck in both sides of bed - breakfast was the worst and most expensive of all hotels I stayed in - shuttle bus is good but not often enough at some times of day so standing room only

Dear Guest, Thank you for taking the time to share your feedback. Your status as a Platinum member of our loyalty programme is highly valued, and we are grateful for your continued trust in our brand. We regret to hear about the noise disruption from the fan and would like to assure you that the comfort and satisfaction of our guests is a top priority for us. Regarding the breakfast experience, it is disheartening to learn that it did not meet your expectations, as we endeavor to offer a variety of quality options for our guests. We also understand the importance of a good night's rest and apologize for any inconvenience caused by the bed sheet size. Moreover, we acknowledge your comments on shuttle bus frequency and will certainly be looking into our transportation scheduling to improve the convenience for our guests. We also take note of your feedback on the clarity of signposting to our temporary entrance and will strive to enhance our communication in this regard. Our team is dedicated to maintaining high standards of cleanliness and your score of 60/100 on this aspect will encourage us to continue our efforts in this area. We are committed to providing a welcoming and comfortable environment for all our guests, and your feedback is crucial in guiding our improvements. We hope we can welcome you back in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Good location and transport connection to and from Airport

Customer review rating 4.0/5

Jo123 Business - Confirmed reviews ALL

The room and bathroom were clean and comfortable. There are at least 3 places to have a bite to eat at night - a self-help buffet, a burger place, and a restaurant with a choice of about 3-4 starters, 3-4 main courses, and about 3 desserts. They have beer and wine. The free shuttle to the airport runs roughly every 20-30 minutes. Find them on the right side after exiting the airport near the Herz car rental. The shuttle is bigger than a van and colored blue with the Ibis logo in the front left windscreen side (looking at the bus from the front). There are vegetarian/vegan options at the buffet and also in the restaurant.

Dear Jo, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you found our location convenient and our transport connections to the airport favorable. Our commitment to providing a clean and comfortable environment is paramount, and it is gratifying to know that this was reflected during your stay. We regret to hear that the lack of a designated space for luggage unpacking did not meet your expectations. While we strive to offer practical room layouts, we appreciate your suggestion and will certainly consider it as we aim to enhance our guest experience. It’s encouraging to note your satisfaction with the dining options available at the hotel. Although our main restaurant is currently closed, we are pleased to offer a variety of alternatives for our guests. The free shuttle service is another aspect we are proud of, and we're glad it added value to your experience. We also want to thank you for your feedback regarding our sustainability initiatives. As part of our Planet 21 program, we are dedicated to environmentally friendly practices, such as the option for guests to 'Go Green, Skip the Clean' and our efforts to use multi-use bottles for toiletries to reduce waste. We will continue to work on making our initiatives more visible to our guests. We hope to welcome you back. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Helpful stuff

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It was OK, just what I needed close to the airport. The room was very small and very simple. The stuff was very kind and helpful.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that our team's kindness and helpfulness stood out during your visit. Providing excellent service is one of our top priorities, and it's heartwarming to know we have succeeded in that regard. However, we regret to hear that the air conditioning did not meet your expectations. Please rest assured, maintaining a comfortable room temperature is essential to us, and we continuously work on enhancing our systems for a more pleasant stay. We are also pleased to know that our proximity to the airport added convenience to your journey. At ibis Schiphol Amsterdam Airport, we strive to offer a balance of simplicity and comfort for travellers like yourself. The entire team looks forward to welcoming you back. Kindest regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Stay close to Schiphol airport

Customer review rating 3.5/5

Wpnfm-fm Business - Confirmed reviews ALL

Check-in was frustrating, but the room was all one expects from an IBIS hotel: effective and clean. Quick check-out did not result in the invoice being sent via email yet.

Dear Guest, Thank you for reviewing your recent experience. We're delighted to hear that our proximity to Schiphol airport was convenient for your travel needs. However, we regret the inconvenience you faced during the check-in process despite utilizing our online system. We strive to make check-in as efficient as possible and apologize for any delay that occurred. Regarding the digital invoice, we understand the importance of timely documentation for business travelers and apologize for the oversight. Rest assured, we will ensure more prompt delivery in the future. We are pleased to note that your expectations for the room were met with satisfaction and that you found the accommodations clean and well-maintained. It is our goal to provide a comfortable and enjoyable stay for all our guests. Your feedback on our sustainability initiatives is also appreciated, and we will continue to work on improving our efforts to maintain a high standard in this area. We hope to welcome you back. All the best. IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

Well locates. Large tidy room.

Customer review rating 3.5/5

Michael Families - Confirmed reviews ALL

Positive. It was a very short stay.

Dear Michael, thank you for taking the time to share your experience with us. It is delightful to learn that you found our location well-suited for your needs and your room spacious and tidy. We always strive to provide comfortable accommodations for our guests, and we're glad that these aspects contributed positively to your short stay. However, we regret to hear that you found the cost of food items in our self-service area to be on the higher side. While our pricing is reflective of the quality and variety we aim to offer, we understand that value for money is important to our guests, and we will keep your comments in mind. Regarding the TV size, while our rooms feature 28-inch flat-screen TVs to provide a modern and comfortable viewing experience, we apologize if it did not meet your expectations. We appreciate you bringing these concerns to our attention. Your compliments on the cleanliness of our hotel are particularly encouraging, as we maintain rigorous standards for the comfort and well-being of our guests. Rest assured, we continuously work towards enhancing our services and facilities to ensure our guests have a pleasant experience. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - accorhotels.com

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Other web-users rate our hotel

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  • 2,101 reviews 6.5/10 Value
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  • 1,043 reviews 6.1/10 Breakfast

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