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The data collected are subject to processing by Accor SA for the purpose of managing your bookings and stays, getting to know you better, improving the services we provide and the customer experience, and sending you news on the Accor group products and services. These data are sent to Accor SA, entities and hotels of the Accor group, and Accor SA subcontractors. In particular, data linked to your stays, preferences, satisfaction, and any loyalty plan you are subscribed to, are shared among the Accor Group hotels so as to improve service quality and your experience in all of our establishments. You can object at any time to the sharing of this information between the hotels by writing at any time to data.privacy@accor.com . Your data may be transferred outside the European Union when this is necessary for the fulfilment or preparation of your reservation, or when appropriate and adapted guarantees have been established. You have the right to request access to your data, their rectification or erasure, to object to their processing, and to define directives concerning the processing of your data after your death by writing to the following address: data.privacy@accor.com .
Each hotel is responsible for the procedure it applies in the processing of your data. This procedure is dedicated to the hotel's customer management in the areas of bookings, stays, billing and payments, sales and promotions, commercial animation, fulfilment of legal obligations, and the generation of commercial statistics and satisfaction surveys. The data are sent to the hotel, its subcontractors, and to authorised persons within Accor SA and its subsidiaries. Your data may be transferred outside the European Union when this is necessary for the fulfilment or preparation of your reservation, or when appropriate and adapted guarantees have been established. You have the right to request from the hotel access to your data, their rectification or erasure, or to object to their processing by writing to the hotel's management, whose address appears on the all.accor.com Web site as well as on the confirmation of your reservation.
For more information on the processing of your personal data, please see our personal data protection charter.
The amount is converted according to the exchange rate of the day provided by our partner DEVISEA, with the Euro as reference currency.