Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 2,789 reviews

Best price
guarantee
Novotel Kuala Lumpur City Centre - Image 1
Novotel Kuala Lumpur City Centre - Image 2
Novotel Kuala Lumpur City Centre - Image 3
Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • Less than 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via Skybridge

  • Spa with massage and treatment rooms (managed by external party)

  • 5 minutes walking distance to Raja Chulan Monorail Station

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit

  • Special parking rate for in-house guests at only RM5 flat rate per day with multiple entries

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,789 reviews

TripAdvisor Rating  3.5/5  4,436 reviews

Well located.

Customer review rating 4.0/5

Santoso L. Families - Confirmed reviews ALL

One thing is not well is the smell or odor when first come ib the room.. Smell not good. I thought it come from the toilet, but after 30 minutes the smell is normal again. No morw bad smell

Inconsistency with Room service

Customer review rating 4.0/5

Jb Couples - Confirmed reviews ALL

we encountered inconsistency in room service staying on the Executive Floor of the Novotel KL City Ctr. As we were there for 4 x nights we had to ring once for supplementary Toilet rolls, they were promptly brough over , but the next day they were taken away by the staff. A day later I had to ring again for supplementary toilet rolls. Also bath mats and hand towels were intermittent. As a platinum member i was flabbergasted to ring twice for toilet rolls. Very poor service. Also lighting in the bathroom is very poor, actually there is more lights in the wardrobe.

Well located at the centre of KL

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I stay here during my business trips. Predictable positive Novotel experience. Staff is very helpful.

Dear Prasenjit R., We very much appreciate your comments regarding your stay at Novotel Kuala Lumpur City Centre. I am happy to hear that your overall stay was a pleasant one and thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Angelia Ku General Manager

Meeting at the hotel

TripAdvisor rating 5.0/5

Relax26287756516 TripAdvisor review

Full day meeting (11-12 Apr 2024) at Novotel KLCC Hotel - Platinum 2. Thanks to Misbha from Banquet, Alif from Technician and Jasmine from Sales, helpful and professional. Foods is nice and fresh. Definitely will come back again for next business trip.

Good and convenient location

Customer review rating 4.5/5

Desmond Y. Couples - Confirmed reviews ALL

Well connected with the major malls

Dear Desmond Y., Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and well-connected to major malls. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the near future. Sincerely Angelia Ku General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,565 reviews 9.2/10 Location
  • 2,222 reviews 7.7/10 Room
  • 2,121 reviews 8/10 Service
  • 70 reviews 7.4/10 WiFi
  • 1,086 reviews 8/10 Cleanliness
  • 926 reviews 6.3/10 Breakfast
  • 878 reviews 5.9/10 Comfort
  • 22 reviews 8.3/10 Sustainability

Powered by Trustyou

Our other establishments nearby

All our hotels in Kuala Lumpur

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.