Novotel Suites Nancy Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 932 reviews

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Novotel Suites Nancy Centre - Image 1
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2 Allée Chanoine Drioton, Water Gardens, 54000 NANCY, France

Description

Hotel extras

  • In the city center, a 10-minute walk from the famous Place Stanislas

  • Soundproofed, spacious and air-conditioned suites

  • Secure, undercover parking - booking required

  • Rooms equipped with the Chromecast solution

  • Fitness area

Our accommodation(s)

Hotel location

Novotel Suites Nancy Centre

2 Allée Chanoine Drioton, Water Gardens
54000 NANCY
France

GPS:48.692806, 6.195156

Telephone
Fax +33 3 83 32 29 36

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Bar

Choose from a selection of cold drinks, juices, wines and appetizers and enjoy a drink in a warm, cozy atmosphere and take time to relax with family or friends at the Novotel Suites bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  932 reviews

TripAdvisor Rating  4.0/5  956 reviews

Pleasant stay, professional staff

Customer review rating 4.5/5

Sylvie Solo - Confirmed reviews ALL

Very much enjoyed the renovated rooms! There was no coffee in the room which was a disappointment, otherwise very satisfied with my stay.

Dear KIMBERLY M., We very much appreciate your comments regarding your stay at the Novotel Suites Nancy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte HILDEBRAND Front Office Manager

good

Customer review rating 4.5/5

B. B. Couples - Confirmed reviews ALL

staff is very friendly and helpfull. The hotel is simple, but the room are spacious and calm.

Dear BERNARD B., We very much appreciate your comments regarding your stay at the Novotel Suites Nancy Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte HILDEBRAND Front Office Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Satisfait

Nice and comfortable

Customer review rating 5.0/5

Walli Families - Confirmed reviews ALL

We enjoyed our family stay and the beds.

Dear Walli, Thank you so much for your lovely comment! We're thrilled to hear that you and your family enjoyed your stay and found the beds comfortable. Your satisfaction means a lot to us! We hope to welcome you back for another enjoyable visit soon. Have a great day! 😊 Charlotte / Front Office Manager

Noisy room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

2nd time in this hotel. The staff is friendly. Each time I asked for a quiet room and far from the elevator - I'm hyper sensitive to impact noise. The first time I had a nice room on the garden side. This time I had a room far from the elevator, but on the road side, very noisy even with the room located on the 5th floor. A lot of car, some people shouting, and the insulation of the windows was not good at all. Not convenient to work and sleep. I asked to move to another room but I was answered that there was no free room.

Dear ERIC G., Thank you for taking the time to share your feedback with us. We’re glad to hear that you found our staff friendly during your stay. However, we sincerely apologize for the noise issues you experienced this time. We understand how important a quiet environment is, especially for work and rest. We’re sorry that we couldn’t accommodate your request to move to another room. Your comments about the window insulation will be taken seriously, and we will look into ways to improve this aspect for our guests. We truly appreciate your loyalty and hope to provide you with a more comfortable experience on your next visit. Please feel free to reach out to us directly for any special requests, and we’ll do our best to assist you. Thank you again, and we hope to see you soon! Charlotte / Front Office Manager

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Other web-users rate our hotel

  • 423 reviews 8.4/10 Location
  • 637 reviews 8/10 Room
  • 474 reviews 8.9/10 Service
  • 6 reviews 7.1/10 WiFi
  • 403 reviews 7.8/10 Comfort
  • 329 reviews 7.1/10 Breakfast
  • 163 reviews 7.6/10 Cleanliness
  • 83 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.