Hotel Mercure Graz City 4 stars

Customer review rating (ALL Rating) 4.6/5 807 reviews

Hotel Mercure Graz City - Image 1
Hotel Mercure Graz City - Image 2
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Description

Hotel extras

  • In the center of Graz, within walking distance of the Old Town

  • Free WiFi throughout the hotel

  • Public parking garage for a fee with direct access to the hotel

  • Sauna, infrared cabin and fitness area free of charge

  • All rooms are equipped with air conditioners.

Our accommodation(s)

Hotel location

Hotel Mercure Graz City

Lendplatz 36 to 38
8020 GRAZ
Austria

GPS:47.075346, 15.430673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OMEGA

Our Omega Bar is open daily from 11am to 11:30pm. Enjoy your evening in a cozy atmosphere with a light snack, a cold beer or an exclusive glass of wine from our wine cellar!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  807 reviews

TripAdvisor Rating  4.0/5  1,059 reviews

Alles Gut

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Perfekt

Sehr geehrter Gast, vielen Dank für Ihr positives Feedback! Es erfüllt uns mit Freude, dass Ihr Aufenthalt bei uns im Mercure Graz City rundum zufriedenstellend war. Wir sind stolz darauf, dass unser Hotel eine ideale Kombination aus historischer Architektur und modernem Design im Herzen von Graz bietet. Es ist großartig, dass Sie die Nähe zur Grazer Altstadt und die Annehmlichkeiten unseres Hauses, wie das kostenfreie WLAN, unsere Sauna und das Fitnesscenter, genossen haben. Wir hoffen, Sie besuchen uns wieder einmal. Mit freundlichen Grüßen, Caroline, Guest Relation Manager

Good Stay

Customer review rating 4.0/5

D. A. Business - Confirmed reviews ALL

Good facility. Cautious staff and a good breakfast offering, I must note. However, the room I was in could do with some wall redressing to address marks on the wall.

Dear Guest, Thank you for taking the time to share your review. We are pleased that you appreciated our facilities, attentive staff, and our breakfast offerings, which are indeed a point of pride for us here at Mercure Graz City. However, we understand your concern about the room's wall conditions and the comfort of our pillows. We value the rest and satisfaction of our guests, and we are already in the process of enhancing our room aesthetics and reviewing our bedding options to ensure a restful sleep experience. Furthermore, we apologize for any inconvenience this may have caused during your stay. Finally, we are delighted that the overall quality of your stay was positive and hope that you enjoyed the convenience of our central location in Graz, as well as the complimentary access to our sauna, infrared cabin, and fitness area. We hope we will have the opportunity to see you again in the future. Best regards, Caroline, Guest Relation Manager

Great location, very nice hotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was located really close to the city center, the room was spacious and tidy. The breakfast had a great variety.

Dear Guest, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Mercure Graz City was a remarkable one. We are delighted that the spaciousness and tidiness of your room contributed positively to your comfort during your visit. Our team takes great pride in maintaining our accommodations to the highest standards, ensuring a restful and enjoyable experience for our guests. Nonetheless, it is great that you found our central location to be convenient for your needs, allowing you to explore the picturesque city of Graz with ease. Moreover, we are glad that the variety of our breakfast buffet enhanced your morning experience; we always strive to cater to the diverse tastes and dietary requirements of our guests. We look forward to seeing you again soon. Best regards, Caroline, Guest Relation Manager

Great attention

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great attention, great staff, very comfortable rooms, great location.

Dear Guest, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Mercure Graz City was marked by exceptional service and comfort. Our team takes great pride in offering a warm welcome and a memorable stay to each of our guests. It is wonderful to know that you found our rooms to be comfortable and our location ideal for exploring the charms of Graz. With the city's rich history and the convenience of having attractions such as the Graz Old Town and Schlossberg hill within walking distance, we are delighted that you could take full advantage of our central location. We look forward to seeing you again soon. Best regards, Caroline, Guest Relation Manager

Nice hotel with very friendly staff

Customer review rating 5.0/5

Karsten Business - Confirmed reviews ALL

From the arrival to the checkout, everything was perfected the staff (day and evening reception, bar, room service) was professional and very sympathetic.

Dear Karsten, Thank you very much for this kind review of your recent stay. It warms our hearts to hear about your positive impressions of Mercure Graz City. We are delighted that you appreciated the professionalism and friendliness of our staff, from the warm welcome at arrival to the smooth process at checkout. It is wonderful that you recognized the efforts of our team, including those working at the reception and in room service, to ensure your stay was comfortable and enjoyable. Our team strives to provide a memorable experience for every guest, and we're thrilled that we could achieve this for you. We look forward to seeing you again soon. Best regards, Caroline, Guest Relation Manager

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Other web-users rate our hotel

  • 566 reviews 9.4/10 Location
  • 673 reviews 7.7/10 Room
  • 505 reviews 8.8/10 Service
  • 11 reviews 9.5/10 WiFi
  • 486 reviews 9/10 Breakfast
  • 252 reviews 7.4/10 Cleanliness
  • 126 reviews 6.7/10 Vibe
  • 99 reviews 6.3/10 Food

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