Mercure Sao Paulo Jardins 4 stars

Customer review rating (ALL Rating) 4.3/5 1,969 reviews

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Alameda Itu 1151, At Rua Augusta, JARDINS, 01421001 SAO PAULO, Brazil

Description

Hotel extras

  • Children up to 12 years staying with parents earn courtesy

  • We are pet friendly! Check the conditions with our staff!

  • The hotel is 1.2 miles from Nove de Julho and Sirio Libanes hospitals

  • 500 meters from Paulista Avenue. Only 5 minutes on foot!

  • 30-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

Hotel location

Mercure Sao Paulo Jardins

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 SAO PAULO
Brazil

GPS:-23.56067, -46.6633

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTA CAFÉ

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,969 reviews

TripAdvisor Rating  4.0/5  1,829 reviews

Certificate of excellence 2024

Perfect stay

Customer review rating 4.5/5

M.d Business - Confirmed reviews ALL

This hotel was so nice : well located, excellent services, food, the room was big and the bed so comfortable. The bathrool was beautiful. I recommend ++++

Dear D., It is always a pleasure to welcome you to Mercure SP Jardins, and we are delighted by your kind comment. Your feedback uplifts our team and leaves us with a sense of accomplishment. I am sure your review will serve as encouragement for us to continue improving the quality of our services even further. It will be an honor to welcome you for another stay at our hotel. Sincerely, Lara C. Quality Supervisor

comfortable room and good location

Customer review rating 3.5/5

Byurdadog Couples - Confirmed reviews ALL

breakfast can be improved same dishes almost everyday and not so tasty, staffs english can be better, wifi on the upper floors is really bad I stayed both on 7th and 12th floors, couldnt use wifi on 12 th neither on my phone or on the smart tv. Even netflix or whatsapp didnt work at all.

Dear Y., Thank you for sharing your experience at Mercure SP Jardins. At Mercure, we strive to provide high-quality service to each of our guests, so your feedback is very important to us. Rest assured that I will take appropriate measures with the Restaurant team to ensure that the quality of our breakfast service exceeds your expectations. Additionally, I guarantee that we are taking steps to improve our connectivity and provide a service that matches our standards. We truly appreciate you sharing your experience, and we hope to have the opportunity to welcome you back in the near future. Sincerely, Lara Cintra Quality Supevisor

Customer review rating 3.5/5

Sergio Business - Confirmed reviews ALL

It was noisy which made it hard to sleep at night.

Dear Mr. Sergio B., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Jardins. We're very sorry that your experience was impacted by the noise, breakfast, and Wi-Fi. We always strive to ensure our guests' comfort, Your comments will help us enhance this service. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back soon, offering an even more comfortable experience. Sincerely, Mariana Lopes Deputy Manager

Good stay in a Great Location

Customer review rating 4.0/5

Dan R. Business - Confirmed reviews ALL

Enjoyed Mercure São Paulo for 3 nights of business travel in November 2024. The front desk team was courteous, as was true for all the front of house team. Very spacious room which was great! And the breakfast was delicious with a lot of different choices.

Dear Mr. Dan R Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay at Mercure São Paulo, and that our team provided you with excellent service. It's great to know that you appreciated the spacious room and the variety of options offered at breakfast. We look forward to welcoming you back during your next visit to São Paulo, and hope to continue providing you with memorable stays. Best regards, Mariana Lopes Deputy manager

Well located

Customer review rating 5.0/5

Efrain L. Families - Confirmed reviews ALL

Great place to stay in São Paulo Near lot of restaurants

Dear Mr. Efrain L. G., We sincerely appreciate the time you took to share your feedback about your experience at Mercure SP Jardins. Your input is incredibly valuable to us and plays a key role in helping us continuously improve our services. Please rest assured that all the points you raised have been carefully reviewed and will guide us in enhancing the guest experience. We look forward to welcoming you again soon and providing you with an even more enjoyable stay. Sincerely, Mariana Lopes Deputy Manager

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Other web-users rate our hotel

  • 584 reviews 9.7/10 Location
  • 979 reviews 6.8/10 Room
  • 1,037 reviews 8.3/10 Service
  • 50 reviews 3.5/10 WiFi
  • 507 reviews 8.1/10 Breakfast
  • 443 reviews 7.1/10 Comfort
  • 334 reviews 6/10 Cleanliness
  • 159 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.