Mercure Sao Paulo Pinheiros 4 stars

Customer review rating (ALL Rating) 4.2/5 2,748 reviews

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Mercure Sao Paulo Pinheiros - Image 1
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Rua Capote Valente 500, Pinheiros, 05409000 SAO PAULO, Brazil

Description

Hotel extras

  • Enjoy a hotel in São Paulo with pool, sauna and gym

  • Modern event hall with capacity for 100 people

  • No charge for children up to 11 accompanied by their parents accomodate on the same bed

  • 15-minute drive from Eldorado Shopping Mall

  • 20-minute drive to Sao Paulo Congonhas Airport

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Pinheiros

Rua Capote Valente 500, Pinheiros
05409000 SAO PAULO
Brazil

GPS:-23.55713, -46.67558

Telephone
Fax +55 11 3069-4047

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LA TERRINA

The La Terrina restaurant invites you to experience the flavors of classic Italian cooking. With welcoming decor reminiscent of traditional Italian villages, the menu offers fresh pasta dishes to delight your taste buds!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,748 reviews

TripAdvisor Rating  4.0/5  1,261 reviews

Bad stay.

Customer review rating 0.5/5

Sara S. Business - Confirmed reviews ALL

Old, uncomfortable room.

Charged twice fro the room, never more!!!

Customer review rating 1.0/5

Marcelo B. Business - Confirmed reviews ALL

I was charged twice for the room, asked for the cancelation of the credit card transaction... It was said that it will be fixed and so far nothong has chabged! Still double charged!

Dear Marcelo, Thank you for taking the time to share your feedback. Expensive. We ask the finance team to identify what you reported. Please wait for a new e-mail with the conclusion of the investigation. We apologize for any discomfort that the situation may have caused. We hope to welcome you back to our hotel very soon! Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

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Customer review rating 5.0/5

Jorge G. Business - Confirmed reviews ALL

Excellent service

Dear Jorge, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

Good in many aspects but dated hotel

Customer review rating 4.0/5

Michael Business - Confirmed reviews ALL

Stayed over for 3 days. Very polite staff, nicely sized room and very clean. The only issue is that everything is dated and requiring refurbishment. It took me a few minutes to realise that the doors as an example were not dirty but requiring of painting.

Dear Michail P., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

e.g. "Well located"

Customer review rating 5.0/5

Amanda K. Solo - Confirmed reviews ALL

"Good stay")

Dear Amanda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marta L Z Kassab Qualidade | Quality | Calidad Mercure SP Pinheiros

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Other web-users rate our hotel

  • 509 reviews 9.6/10 Location
  • 1,197 reviews 6.1/10 Room
  • 1,006 reviews 7.6/10 Service
  • 21 reviews 5.2/10 WiFi
  • 556 reviews 7.3/10 Breakfast
  • 473 reviews 4.8/10 Cleanliness
  • 211 reviews 3.9/10 Value
  • 159 reviews 9.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.