ibis Bamberg Altstadt

Customer review rating (ALL Rating) 3.7/5 539 reviews

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ibis Bamberg Altstadt - Image 1
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Theatergassen 10, Navigation: Schillerplatz 2, 96047 BAMBERG, Germany

Description

Hotel extras

  • Central downtown location

  • Attractions within walking distance

  • Family atmosphere

  • Parking garage against fee

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Bamberg Altstadt

Theatergassen 10, Navigation: Schillerplatz 2
96047 BAMBERG
Germany

GPS:49.890937, 10.890552

Telephone
Fax +49 951 98048452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

24H SNACKS UND GETRÄNKE

Non contractual photo

At the ibis Bamberg Altstadt hotel, we serve small snacks and hot and cold drinks round the clock. You can simply take your refreshment with you to your room or enjoy it in our breakfast room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  539 reviews

TripAdvisor Rating  4.0/5  591 reviews

Good location

TripAdvisor rating 3.0/5

DIF1891 TripAdvisor review

The hotel is perfectly located on the edge of the old town. We were allowed to check in at 1pm. Good shower and nice air conditioning. We didn't have breakfast at the hotel so I can't say anything about it. Totally ok hotel for a few nights, I recommend.

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

This hotel is just not up to par. Everything is broken and it needs to complete renovation. I talked to the staff about it and they are very nice and they seem to understand everything breaks so they just keep saying oh it’s just old well when things get old, they need renovating. Everything broken, including the toilet the door, lock the air conditioner, which is basically existent before I left and therefore they know it. No one made my bed the last day. I made it. Yesterday I waited because they were on break and my key wouldn’t open. This had already happened before. Therefore, I left the key at the front desk so that it would not touch my phone. However, it still work and front desk clerk tried it and it didn’t work for her either and she said that the battery in the door was broken didn’t know that doors have batteries . The toilet has broken and she has come and fix that maintenance man tried to fix the air conditioning, but that didn’t work.. The staff was very nice but they take frequent breaks and they just put up a sign saying that they’re coming back and we have no idea when Excellent location Very below standards! The breakfast was goid Okay there is actually very ambience so it’s a difficult question to answer

Hotel Bamberg Altstadt

TripAdvisor rating 2.0/5

CBM851 Solo travel - TripAdvisor review

The hotel is in desperate need of renovation. During my night stay here, the toilet broke, the air conditioner broke, and it’s really not an air conditioner. It’s just sort of like venting system. The door broke several times and finally they had to replace a battery in the door. The staff employees at the reception desk are very nice. they have really tried to help but the hotel is just extremely old and everything is broken. Today I came and tried to get my card key and I’ve been leaving the card key at the front desk it’s the old kind and if it touches the cell phone then it won’t work. No one was at the front desk for 15 minutes. Finally someone came and the card still didn’t work because the battery in the door had to be replaced. I didn’t even know doors had batteries. I cannot stress enough how hard the employees are trying, but the hotel is just not up to standards.

Dear Ibis-Guest, thank you for your detailed feedback. We apologize for the inconvenience you experienced during your stay. It's disappointing to hear about the issues with the toilet, air conditioner, and door. We appreciate your recognition of our friendly staff, who are committed to assisting guests. We will address the door key system and ensure a smoother experience in the future. We hope to have the opportunity to welcome you back in the future with an improved experience. Best regards Kathrin Stender Resident Manager

Customer review rating 5.0/5

Hope F. Couples - Confirmed reviews ALL

Great location! Great ROI! Great staff!! Better is there was a kettle and cups or glasses. Great service from reception to house keeping!!! Better if the rooms had a kettle & cups or glasses Better if you actually had a bar. Better when you don’t have so much noise from vehicles early in the morning.

Dear Ibis-Guest, thank you for your kind words regarding our great location, excellent value, and great staff! We are delighted to hear about your positive experience. Looking forward to welcoming you back soon. Best regards Kathrin Stender Resident Manager

Customer review rating 4.0/5

William Families - Confirmed reviews ALL

We will stay here if we ever come back to Bamburg, Germany because the Ibis is in a great area for our needs. We do hope that you can update the showers before there is water damage. Also consider reducing the breakfast cost to be more competitive. Comfortable. Shower curtain did not keep the water in so bath mat/ part of floor got soaked. Front desk was efficient and friendly. Close to and in walking distance to the old city attractions, restaurants, and shopping. Met our needs. Quiet room even though theater was just outside our window. Breakfast was too pricey so we chose to walk 2 blocks to Fuchs Bakery and 3 of us ate for the price of 1 of your breakfasts. Did not use.

Dear William, Thank you for choosing ibis Bamberg Altstadt for your stay in Bamberg. We appreciate your positive feedback regarding our great location. We have taken note of your suggestion to update the showers. We hope to have the opportunity to welcome you back in the future. Warm regards, Kathrin Stender Resident Manager

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Other web-users rate our hotel

  • 671 reviews 9/10 Location
  • 644 reviews 3.8/10 Room
  • 433 reviews 9.1/10 Service
  • 23 reviews 6.5/10 WiFi
  • 466 reviews 3/10 Comfort
  • 340 reviews 6.8/10 Breakfast
  • 226 reviews 4.9/10 Cleanliness
  • 201 reviews 3.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.