21c Museum Hotel Bentonville 4.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,423 件のレビュー

21c Museum Hotel Bentonville - Image 1
21c Museum Hotel Bentonville - Image 2
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説明

ホテルのその他の情報

  • The guest rooms and suites are spacious with high ceilings and an abundance of natural light.

  • What can you expect to see when you visit 21c? Nothing expected, that's for sure.

  • Located on the northeast corner of the Bentonville town square

  • 21c is located near major corporations and within 2 miles from Walmart Headquarters

  • 21c Bentonville features more than 12,000 square feet of art-filled event spaces.

当ホテルの客室

ホテル所在地

21c Museum Hotel Bentonville

200 NE A Street
72712 BENTONVILLE
アメリカ合衆国

GPS:36.374144, -94.20779

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Hive

Under the direction of executive chef and Arkansas native Matthew McClure, The Hive pays tribute to the High South while articulating McClure's approach to refined country cuisine. Open daily for breakfast, lunch, dinner, late night & weekend brunch

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,423 件のレビュー

トリップアドバイザーの評価  4.7/5  897 件のレビュー

Bad pillows and meager room art

トリップアドバイザーの評価 2.0/5

Janis K トリップアドバイザー認証口コミ

We stayed at 21C two years ago and had a wonderful experience. Our recent two night visit presented a big issue. The bed pillows were huge and hard as rocks. I have neck issues so am very sensitive to bad pillows. We contacted the front desk (very late) and they sent someone up with different pillows but they were the same. Bad nights. I also have a question about the room decor. The walls were clean but dull and we only had one art piece. The art in the rest of the hotel is wonderful. Why wouldn’t a hotel that promotes art have wall artwork as well?

Hi there, Thank you for your helpful feedback regarding your recent stay. On behalf of the entire team, I apologize that you did not enjoy the pillows in the rooms. This has been communicated to our team to ensure we have options for our guests. Regarding the art, we are currently undergoing a guestroom refresh that will entail some beautiful art in the rooms. We hope to welcome you again so you can enjoy!

Disappointing

トリップアドバイザーの評価 3.0/5

QUEITA W トリップアドバイザー認証口コミ

Stayed in 4 highly rated hotels this trip. 2 in Tulsa, 1 in Springfield MO, and this one. This hotel was more than twice as much as the others and very disappointing. Difficult parking due to extensive construction, pillows were awful, restaurant so-so and very overpriced. The room was okay but MUCH smaller than the other hotels. I recommend just a day trip here to see the museum and the town, one day is plenty. Stay in Springfield or Little Rock, this place isn’t worth the price.

Hi there, Thank you for taking the time to leave a review. We aim to provide an excellent experience for every guest, and it seems we missed the mark here. We appreciate your patience during the City of Bentonville's construction, and we are excited to share that the project in front of the hotel is now complete. We hope to have the opportunity to impress you in the future. Thank you for your helpful feedback.

Wonderful and restful stay

トリップアドバイザーの評価 5.0/5

acekingqueenjack トリップアドバイザー認証口コミ

Fantastic hotel! Super comfortable room with lots of seating options and a great bed. All the details were well thought out and lots of room to stretch out. Great lighting, too, for reading that most hotel rooms lack. Interesting art all through the hotel. Helpful and friendly staff. Will stay here again when we visit Bentonville

Hi there, Thank you so much for your kind review. We are thrilled you enjoyed your recent stay at 21c Bentonville, including the guestroom and art exhibition. We look forward to welcoming you back soon!

Great place to stay

トリップアドバイザーの評価 5.0/5

Jimtravels4fun トリップアドバイザー認証口コミ

We took a short couples trip to Bentonville primarily to see the Crystal Bridges Museum. We stayed at 21C and loved the location especially. It was just a short distance to several local attractions. Parking was very nice in a covered garage (they also had valet). The hotel had bellman to assist with luggage if needed. The hotel was very clean and had contemporary art throughout. The staff were all very helpful. The room was comfortable. Almost like home “comfortable. Nice shower, nice linens, comfortable mattress and pillows. Nice coffee maker! Overall a great place to spend a few days!

Hi Jim, Thanks so much for taking the time to leave a review. We are thrilled you enjoyed your stay at 21c Bentonville, including the cleanliness and art exhibits. We hope to have the opportunity to welcome you again soon!

I simply love the concept of 21c Museum Hotels!

トリップアドバイザーの評価 5.0/5

Travelhabit トリップアドバイザー認証口コミ

I loved MOST of my stay at 21c Museum hotel in Bentonville: The beautiful art that graced the lobby area and guest room spaces, the whimsical penguins placed strategically and surprisingly throughout the hotel, the warm and friendliness of the staff. Having the night cap offered was a nice touch, and having to travel alone, the bar area and restaurant were a welcome amenity. The room and bed were well appointed and very comfortable, and the housekeeping service five star. My only two complaints were the following: I had specifically asked for a room away from the elevators and top floor preferred (i.e., quiet). I checked, and it was on the reservation form I submitted. When I checked in, however, they put me in a room just two doors from the elevator and on the second floor - basically the first floor of guest rooms. Because there was a big wedding going on that weekend, I knew the elevators were going to be noisy, early and late. So I had to shlep down to the front desk and ask for a different room. The next room was perfect; it was on the fourth (highest) floor, and at the end of the hall in the corner. I did appreciate how they accommodated me, but why not give me this room in the first place?. The second issue I had was breakfast in the hotel. When I showed up I waited a very long time to get an order in, then I watched as others came in, ordered, and got their meals before I did. I asked the staff about this, and they said they were short-handed due to someone calling in sick. It just seemed so disorganized. After 45 minutes I finally got my breakfast, but by then I had to wolf it down, as I had only 10 minutes left before I had to leave for a meeting. I feel like they should have figured out a better way to serve their customers, even with the short staffing problem. Needless to say, I refused to eat breakfast there again. I did have dinner one night, and Andrew, my waitperson, was a delight! Location is wonderful - walking distance to the main town square and restaurants, shops, the WalMart Museum, and the Crystal Bridges Art Walk and Park, and Museum. I've stayed in the Bentonville and Louisville 21c hotels, and would like to visit all of them!

Hi there, Thank you so much for your review. We are thrilled you enjoyed many aspects of your stay at 21c Bentonville, including our penguins and housekeeping. I sincerely apologize for our error in missing the request you provided when you first checked in. We certainly strive to notice and provide high customer service to each and every guest. and I am sorry we missed the mark. We hope to have another chance to impress you in the future!

との提携 TripAdvisor

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