Descrição
Extras do hotel
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Um local cheio de boas vibrações, reformado de cima a baixo.
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Unlimited WiFi and elaborate breakfast.
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Three metro lines nearby to get around the capital.
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Family rooms available for a trip with the whole gang.
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A family hotel where we put people first. Friendliness is the magic word.
Nossas acomodações
Página de
Quarto
Quarto padrão para uma pessoa com uma cama grande
- Uma pessoa
- 11 m² / 118 sq ft
Quarto
Quarto padrão com uma cama grande
- 2 pessoas
- 12 m² / 129 sq ft
Quarto
Quarto padrão com duas camas de solteiro separadas
- 2 pessoas
- 13 m² / 139 sq ft
Quarto
Quarto para 3 pessoas
- 3 pessoas
- 22 m² / 236 sq ft
- Roupa de cama 3 x Cama(s) de solteiro
Quarto
Quarto familiar para uma hospedagem com todo o clã
- 4 pessoas
- 21 m² / 226 sq ft
Localização do hotel
ibis Styles Paris Opéra Lafayette
3 Rue De Trevise
75009 PARIS
França
GPS:48.8726954, 2.3449274
E-mail de contato
Acesso e transporte
Página de
GRANDS BOULEVARDS
Estação ferroviária
Acesso: 300 m / 0.19 mi 4 min walk
GARE DU NORD
Estação ferroviária
Acesso: 1.2 km / 0.75 mi 18 min walk / 10 min drive
PTE DE LA CHAPELLE
Saída para a rodovia
Acesso: 3.6 km / 2.24 mi 7 min drive
Página de
Shopping center
Serviços de hotéis
Check-in a partir das - Check out até as
- Acessível para cadeiras de rodas
- Wi-Fi
- Ar condicionado
- Café da manhã
- Bar
- Salas de reunião
- Propriedade 100% para não fumantes
Le bar
Bem-vindo ao nosso estúdio de gravação. Lanches, som suave ou rock, o bar é um local cheio de boas energias. Sinta a energia dos estúdios de gravação reais com o teto falso e difusores de som instalados na parede.
Café da manhã
Deixe-nos espremer seu suco de laranja de forma que você não sinta que seu tempo está passando rápido demais e aproveite para escolher seu próprio café da manhã.
Reuniões e eventos
- Número de salas de reuniões
- 1
- Superfície do maior quarto
- 25 m² / 269.098 sq ft
- Capacidade máxima de lugares
- 8
- Capacidade máxima para banquetes
- 0
Avaliações dos nossos hóspedes
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco
Saiba maisNew hotel in good location
Classificação TripAdvisor 5.0/5
josipke Família - Avaliação certificada TripAdvisor
Very rude people, very small rooms
Classificação TripAdvisor 1.0/5
orly55 Negócios - Avaliação certificada TripAdvisor
Dear Mister Whelan, First of all, please accept our apologies if the service did not meet your expectations. Even if these points have already been explained to you during your stay with us, I am taking the time to redirect this to you because I find your comment excessive. We did not send you a rude email, we simply sent you a standard email which we send to all our guests who have not guaranteed their reservation. To me it is obvious that we need to secure our revenue even if this can offend our guest. If necessary I can send you the email from my colleague which, in no case, was rude. Regarding the upgrade, we are a 42-room hotel and if our guests want a spacious room, we invite them to book a triple or a family room since the upgrade is not guaranteed, as it is dependent on the hotel's availability. Otherwise, how can I justify to a guest who has actually booked a family room that I have to downgrade them in order to upgrade another guest? This is why my colleague (Emilie and not Vanessa) told you that an upgrade was not possible when you arrived. As we were full booked that day. I would still like to reassure you that the initial room (507) belongs to the same category as the second room obtained (302) is a standard double category. Simply, the two rooms are positioned in two different places in our building and the configuration is not the same. For your next stay I invite you to book a family room directly if you want more space since all of our standard rooms are not the same. Furthermore we have a fairly high satisfaction rate in regards to the reception service at our hotel, hence I invite you to come back to show you that your experience is not at all consistent with reality or the feelings of the majority of our guests. Thanks to understanding, Best Regards Marilena PRIOLO - Front Desk Manager
Plenty of other hotels to choose from!
Classificação TripAdvisor 1.0/5
gpconor Avaliação certificada TripAdvisor
Hello, I am sorry if there was a misunderstanding during your departure and we are sorry that the service and performance did not live up to your expectations and we apologise. Ibis Styles Hotels are committed to providing you with the highest quality of service during your stay. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Concerning the early check-in and late check-out that you wished, we do not guarantee a room in advance due to the few rooms we have. We may note this in a comment on your booking and on the day of your arrival, do our best to allocate it to you. We hope to regain your trust during your next stay. We look forward to welcoming you soon. Sarah, Front desk manager
Worst Check-in experience
Classificação TripAdvisor 1.0/5
Rxd-ha Família - Avaliação certificada TripAdvisor
Dear Sir Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon your arrival, you had a reservation of 2 double rooms for ... 7 persons. I have tried with my team to help you upon check in, but you have refused to show us your internet reservation, that would have helped to understand the problem. After your check in, I have made some more investigations and I have discovered that you had booked 3 rooms, and one was cancelled by mistake. We have immediately proposed to give you the 3 rd room, but you have declined it ! What could we do else ? It would have been more helpful you take few minutes with us upon check in to check your confirmation instead of writing on Tripadvisor upon the "horrible manager". Regards Laetitia
Good choice for a short stay in Paris
Classificação TripAdvisor 4.0/5
Laurence_DE_2011 Família - Avaliação certificada TripAdvisor
Em parceria com o TripAdvisor
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