Mövenpick Hotel Melbourne On Spencer 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,706 reviews

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Description

Hotel extras

  • Outdoor heated swimming pool, with hot tub & sauna open till 10pm

  • Miss Mi Asian restaurant. Winner of Good Food Chef's Hat award. Open for Lunch and Dinner

  • FREE daily Chocolate Hour from 3:30pm to 4:30pm and FREE ice cream for kids 12 years & under.

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Our accommodation(s)

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Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australia

GPS:-37.817, 144.953

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,706 reviews

TripAdvisor Rating  4.0/5  104 reviews

Certificate of excellence 2024

Good location

Customer review rating 2.0/5

Bevan L. Families - Confirmed reviews ALL

- pre booked carpark, but frontdesk system didn't record it. - my booking has breakfast, but frontdesk system didn't reflect and was given explanation that it is due to different country booking system hence, no breakfast was captured. - no drinking water in room. If we want drinking, we have to go level 1 to get it at the bar. At least, hotels like novotel still provide eco friendly water for guest. - welcome drink has limited options only. - very inconvenient to go to the carpark. - baby cot is more of a play pan as there's no mattress for the baby. - hotel breakfast has same menu for everyday. - unpleasant experience at the ice cream bar. Overall, I won't recommend to my friends if needed to.

Dear Bevan L., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

Well located

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Great customer service- very friendly staff. Clean and well appointed.

Dear Judy B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Good location, comfortable bed, good service and love the hot jacuzzi.

Customer review rating 5.0/5

Amanda T. Couples - Confirmed reviews ALL

Check in was smooth and hotel staff were friendly and helpful. The bed was comfortable and we liked the hot jacuzzi too!

Dear Amanda T., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

Perfect for recovery from long- haul flight from Italy

Customer review rating 4.5/5

Roz G. Couples - Confirmed reviews ALL

Helpful staff , excellent food and staff in restaurant, very helpful at check in and out, especially Hugo and Kim.

Dear Roslyn G., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Dawkins Front Office Manager Movenpick Hotel Melbourne

Nice rooms in a good location

Customer review rating 4.5/5

Paul W. Business - Confirmed reviews ALL

Rooms are nice with a good size and helpful front of house

Dear Paul W., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

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Other web-users rate our hotel

  • 1,779 reviews 9.6/10 Location
  • 2,272 reviews 8.2/10 Room
  • 2,421 reviews 9/10 Service
  • 27 reviews 7.7/10 WiFi
  • 925 reviews 7.2/10 Food
  • 840 reviews 8.8/10 Cleanliness
  • 740 reviews 9.5/10 Vibe
  • 630 reviews 8.3/10 Amenities

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