Mercure Galati Centrum 4 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 184 recensioni

Mercure Galati Centrum - Image 1
Mercure Galati Centrum - Image 2
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Mercure Galati Centrum - Image 4

Descrizione

Hotel approvato ALLSAFE

I plus dell'hotel

  • Downtown, close to Danube Promenade.

  • Park and Danube River view.

  • Winestone Bar& Restaurant

  • Next to the southern triple border, Romania, Ukraine and the Republic of Moldova.

  • Ideally positioned on Domnească Street, within walking distance to The Old Town and the Danube

Le nostre sistemazioni

Take advantage of our Flight + Hotel offers

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Posizione dell'hotel

Mercure Galati Centrum

12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street
800035 GALATI
Romania

Coordinate GPS:45.433914, 28.055344

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Gli animali sono i benvenuti
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

WINESTONE

Winestone propone specialità culinarie creative di ispirazione regionale abbinate a un'accurata selezione di vini rumeni e internazionali, in un ambiente vivace e sofisticato.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  184 recensioni

Giudizio TripAdvisor  4.5/5  7 recensioni

Good hotel amazing service

Punteggio Tripadvisor 5.0/5

Jordy H Per affari - Recensione certificata TripAdvisor

Amazing bar and restaurant staff Roshan and shan most friendly, outstanding service. The new asian menu is an recommendation the food from chef Sampath is delicious. Hotel rooms are good and cleaning services are good! Would definitely recommend a stay in this hotel

Great service and food!

Punteggio Tripadvisor 5.0/5

Culture33707469868 Per affari - Recensione certificata TripAdvisor

Been 2 weeks at Hotel Mercur in Galati. The hotel is really nice, excellent rooms and very nice staff. I want to give my special thanks to Roshan, Shan for their outstanding service. Also chef Sampath and Silva for their amazing food! I will definitely visit again when I get the chance!

O sedere placuta

Giudizio clienti 5.0/5

F. Azienda - Avvisi confermati di ALL

Curat, cald si foarte primitor

Dragă F., Vă mulțumim că v-ați făcut timp să ne împărtășiți experiența dumneavoastră recentă la Mercure Galați Centrum. Suntem încântați să aflăm că ați găsit hotelul nostru confortabil și primitor. La Mercure Galați Centrum, ne străduim să asigurăm un sejur pozitiv și plăcut pentru toți oaspeții noștri și luăm în serios feedback-ul clienților pentru a continua să îmbunătățim calitatea serviciilor noastre. Vă mulțumim din nou pentru cuvintele dvs. amabile și așteptăm cu nerăbdare să vă primim din nou în curând. Cu stimă, Catalina IONITA, Front office manager

Worst place to stay

Punteggio Tripadvisor 1.0/5

claudiacW1381OI Recensione certificata TripAdvisor

I stayed for 5 nights at this hotel this year and 2 nights last year. Last year, I paid for a superior double room and received a nice and clean room with a spacious balcony. Because of that, I chose to stay at this hotel again this year and booked a similar superior double room. Unfortunately, I was deeply disappointed with the room I received this year. It had a strong sewage smell, a tiny balcony, and a dirty carpet. I spoke to the reception the next day and they gave us a much cheaper twin room with worn-out furniture and no minibar, but at least it didn't smell as bad as the other one. On the third day, they asked if we wanted to move to a room with a double bed and I was told that I could see the room beforehand. Guess what? When I went to see the room, it had an extremely strong sewage smell, so I refused it and explained the reason for my refusal. I checked in on Monday and was leaving on Saturday, but they kept trying to move me from one room to another, claiming that they needed the twin room. The next morning, I realized that the Dinamo team was staying for one night, and that's why they were trying to move me from the twin room to a room with a double bed and a sewage smell. The breakfast was cold every morning and had a very limited selection. Overall, I had a quite unpleasant experience and I will never return to this hotel. At check-out, the receptionist followed us to the parking lot and asked for our cnp claiming that it wasn't taken at check-in. I gave it to them.

Dear Claudia, First of all we want to thank you for choosing our services and we were honored to have you as our guests. I am sorry to hear that your stay wasn’t as you expected and I want to apologize for all the unpleasant situation that you mentioned above. I can assure you that we will consider your feedback regarding the room and cleanliness of it , breakfast quality in order to improve our services. Thank you for choosing to share your experience at our hotel and we hope you will visit us again in the future, to experience the changes made following the mentioned incidents. Best regards, Mercure Galati Centrum Team

Sedere placuta si locator buna

Giudizio clienti 4.5/5

Nicu Azienda - Avvisi confermati di ALL

Sedere placuta , locative Buna.

Dear Iulian-Nicolae c., We very much appreciate your comments regarding your stay at the Mercure Galati Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Catalina Ionita,Front office manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 60 recensioni 7.4/10 Posizione
  • 74 recensioni 7.2/10 Camera
  • 58 recensioni 9.3/10 Servizio
  • 48 recensioni 7.5/10 Colazione
  • 35 recensioni 6.1/10 Pulizia

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