ibis Styles Berlin Treptow

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 986

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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Odnowiony hotel prezentuje się znakomicie w barwach Berlina

  • Do stacji kolejki miejskiej Schöneweide można dotrzeć pieszo w 5 minut

  • W okolicy dostępny jest publiczny parking (bezpłatny)

  • Darmowe Wi-Fi dostępne we wszystkich obszarach hotelu.

  • Pyszne śniadania z daniami ciepłymi i zimnymi oraz specjałami kawowymi

Nasze pokoje

Lokalizacja hotelu

ibis Styles Berlin Treptow

Spreestrasse 14
12439 BERLIN
Niemcy

Pozycja GPS:52.458925, 13.513098

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

RESTAURANT

Zdjęcie nieumowne

Zapraszamy na śniadanie do przytulnej restauracji z tarasem i widokiem na Szprewę.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 986

Ocena TripAdvisor  4.0/5  Liczba opinii: 638

Udany pobyt

Ocena klientów 5.0/5

Krzyś Rodziny - Opinie potwierdzone ALL

Wszystko bardzo dobrze

Drogi Krzys, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że Państwa wizyta przebiegła bardzo dobrze i że wszystko spełniło Państwa oczekiwania. Jesteśmy dumni, że mogliśmy zapewnić udany pobyt i dołożyliśmy wszelkich starań, aby każdy aspekt naszej oferty przyczynił się do komfortu i zadowolenia. Dziękujemy za Twoje odwiedziny i mamy nadzieję, że wkrótce będziesz znowu naszym gościem. Ihr Team vom ibis Styles Berlin Treptow

Udany pobyt w Berlinie

Ocena klientów 4.5/5

Marcin Pary - Opinie potwierdzone ALL

Hotel jest zlokalizowany w spokojnej dzielnicy, nad rzeką Sprewa, Pokoje są czyste i obszerne. Obsługa jest bardzo miła. Polecam ten hotel

Dear Marcin, Thank you for this positive review. We are pleased that you appreciated the quiet location of our hotel on the Spree River and the cleanliness and spaciousness of the rooms. We are also pleased to hear that the service met your expectations. We sincerely thank you for recommending our hotel to other travelers. We hope to welcome you back in the future. Best wishes, Your team from ibis Styles Berlin Treptow

Bardzo wygodny i dobrze zlokalizowany hotel

Ocena klientów 5.0/5

Krzysztof Pobyt służbowy - Opinie potwierdzone ALL

Hotel czysty , przepyszne śniadanie. Bardzo pomocny personel, szczególnie Pan Lukasz bardzo nam pomógł.

Drogi Krzysztof, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że doceniliście Państwo czystość hotelu oraz przepyszne śniadanie. Z przyjemnością przekażemy Panu Łukaszowi słowa uznania za jego pomoc. To dla nas ważne, aby nasi goście czuli się komfortowo i zadowoleni z pobytu. Dziękujemy za Twoje odwiedziny i mamy nadzieję, że wkrótce będziesz znowu naszym gościem. Ihr Team vom ibis Styles Berlin Treptow

Poor Air quality

Ocena na stronie TripAdvisor 3.0/5

Amar S Opinia zatwierdzona w TripAdvisor

Air quality is so bad that makes you sick. The hotel need to clean the air conditioning ducts. Good renovation but removing the bar fridge is a mistake. Good breakfast with variety of food. Nice restaurant staff

Dear Guest, Thank you for your detailed review. We are glad to hear that you enjoyed our breakfast and found our restaurant staff to be friendly. Our breakfast buffet offers a variety of options, including freshly pressed juices, fruit, and pastries, and we are happy that it met your expectations. We apologize for the issues you faced with the air quality in your room. Please rest assured that we take the maintenance of our air conditioning system seriously, and we will look into this matter to ensure the comfort of our guests. While we no longer provide minibars in our rooms, we do offer electric kettles and tea/coffee makers for your convenience. Our reception is also available to assist with any additional needs you may have during your stay. We all hope to welcome you back for your next visit. Best regards, Ihr Team vom ibis Styles Berlin Treptow

Just terrible

Ocena na stronie TripAdvisor 1.0/5

Salvatore G Opinia zatwierdzona w TripAdvisor

We spent 3 nights in the hotel, from june 14 to june 17 in the hopes that we could rest and sleep a little longer than we usually do on a working day. Instead, we woke up at 9:00 on our first morning (june 15) to the sound of hammering and repairments. We tried to ignore it, like it's a one time thing. The second morning, again at 9:00 but this time to drilling sounds. We count take it anymore so we called the reception to ask them whats going on, why cant this be done at least around noon, so we can properly rest in the hotel, that adverrtises itself as "Ibis Styles Berlin Treptow provides quiet, comfortably equipped rooms and conference facilities." (Quoted from booking.com). The receptionist just told us, that at least its not 6 in the morning, 9 should be enough for everyone to rest, and thats it. No info was given about these reparations on any site (accor, booking.com, etc). On booking, it only warns about the restaurant not working which I think its not as important to know as having to listen to a drilling sound in my room in the morning. The elevator shaft is on the 9th floor, and they didnt care to warn anyone by email or in person, that these rooms are going to hear these repairs more (or they didnt consider not renting those rooms in this period). This is were I want to also state, that there were no infos given on the fact, that there is a whole construction happening right next to the hotel, of an actual skyscraper or similar sized building. Its not super loud, but you can hear it with windows closed. Also, the sink was not working, and I wonder, how the cleaners did not notice it (tip: they didnt clean it, as it would have filled up instantly if they did). When we left, another receptionist asked us how our stay was, and we explained everything to him. His reply was, I quote: "we are really sorry, but our manager has been really busy with a lot of things, so he couldn't make time to update the webpage/booking.com" which I find kind of a pointless thing to ad. I think properly informing your paying customers regarding what they will get for their money should be priority number 1, since your whole business is built around those people paying for your service. Anyways, as we told him too, if we knew about the elevator having to be fixed at 9 o'clok for 2 of the 3 days we stayed there, we wouldn't have chosen that hotel. Following this, we wrote an email to Accor, but Ibis replied instead (with accor in cc at least) wich I will add as an image, but I want to extract this part: "We cannot stop the construction work as it is urgent. We can't close the hotel for that either. 9 am in the morning on a normal working day is a reasonable time and normal working hours agreed with the hotel manager. We are sorry that you could not sleep in longer than 9 o'clock and therefore did not have a pleasant stay. However, we very much hope for your understanding that we cannot do anything about the current circumstances either." We replied again (also will screenshot and you can find it between the images) but we got no reply from them afterwards. I also added pictures of the view of the construction, the sink, and a funny one, about how they use the paper thingy thats supposed to signal how clean the cups are. It says a lot. I would not suggest this hotel to anyone, avoid if possible, there are plenty better options in Berlin, in less dodgy areas.

Dear Salvatore, Thank you for sharing your review. We appreciate your kind words about our hotel's quiet location and comfortable rooms. However, we are truly sorry to hear about the inconveniences you faced during your stay, especially the noise from the repair work and the construction nearby. We understand how important a good night's sleep is for our guests, and we apologize for any disturbance caused. Please know that we take all feedback seriously and will work on improving our communication regarding any ongoing work or potential disturbances. Regarding the issue with the sink, we apologize for the oversight and will address this with our housekeeping team to ensure it does not happen again. We are committed to providing a high standard of cleanliness and service for all our guests. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Your team from the ibis Styles Berlin Treptow

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 1 334 Liczba opinii 7.2/10 Pokój
  • 953 Liczba opinii 7.6/10 Obsługa
  • 24 Liczba opinii 8.3/10 Internet
  • 931 Liczba opinii 9.3/10 Śniadanie
  • 620 Liczba opinii 5.4/10 Komfort
  • 578 Liczba opinii 6.5/10 Czystość
  • 291 Liczba opinii 9.4/10 Klimat

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