The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.9/5 223 reviews

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Description

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Restaurant

Discover a range of delicious options at our onsite restaurant. The Sculpt serves British cuisine with a modern twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  223 reviews

TripAdvisor Rating  3.0/5  931 reviews

Good stay

Customer review rating 5.0/5

Rob M. Business - Confirmed reviews ALL

Friendly staff, excellent breakfast - compliments to all kitchen staff

Dear Rob M., We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice-Mai

Hotel stay under difficult circumstances

TripAdvisor rating 5.0/5

Rod B TripAdvisor review

A friend of mine in his eighties under difficult circumstances was booked into the Harlow hotel. He has found the staff to be excellent with his treatment and gone beyond the call of duty to make his stay pleasant with special thanks to Brian and Trevor. This hotel comes highly recommended

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Stayed for 1 night. Very comfortable bed, good sized bathroom and all clean and tidy.

Dear Guest, We very much appreciate your comments regarding your stay at The Harlow Hotel by AccorHotels. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another stay with us. Sincerely, Alice-Mai

tiresome

Customer review rating 2.0/5

Mick Solo - Confirmed reviews ALL

I had to wait for my room to be prepared at 3 in the afternoon. And the next day at breakfast all the cooked food was cold.

Dear Mick, Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice-Mai

Nope

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Dishonestly advertised to be associated with the Accor Hotel group, yet no benefits were gained as the Harlow is "white labelled" - whatever that means. The room heating did not work and neither the bedside lamp.

Dear Guest, Thank you for taking the time to tell us about your experience at The Harlow Hotel by AccorHotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice-Mai

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Other web-users rate our hotel

  • 231 reviews 7.8/10 Location
  • 731 reviews 5.9/10 Room
  • 583 reviews 8/10 Service
  • 10 reviews 7.1/10 WiFi
  • 370 reviews 5.4/10 Cleanliness
  • 221 reviews 7.3/10 Breakfast
  • 175 reviews 3.2/10 Amenities
  • 135 reviews 4.6/10 Vibe

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