Description
ALLSAFE approved hotel
Hotel extras
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The hotel is the only Novotel property in Northern Thailand
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Enjoy our family package which offers free breakfast for children below 16.
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This hotel is pet friendly.
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The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .
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The hotel is a short walk from One Nimman Art Culture and Contemporary Art Center.
Our accommodation(s)
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Room
Standard King bed
- 3 persons
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
Room
Standard twin beds
- 3 persons
- 28 m² / 301 sq ft
- Bedding 2 x Twin bed(s)
Room
Superior King bed with Balcony
- 3 persons
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
Room
Superior Twin beds with Balcony
- 3 persons
- 28 m² / 301 sq ft
- Bedding 2 x Twin bed(s)
Room
Deluxe King bed with Terrace
- 3 persons
- 28 m² / 301 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
Suite
Executive King bed
- 3 persons
- 34 m² / 365 sq ft
- Bedding 1 x King size bed(s)
Hotel location
Novotel Chiangmai Nimman Journeyhub
7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand
GPS:18.804685, 98.96416
Access and transport
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Maya Lifestyle Shopping Center
Entertainment/theatre district
Access: 450 m / 0.28 mi 5 min walk / 1 min drive
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Doi Suthep-Pui National Park
Mountain
Access: 160 m / 9.94 mi 1 hrs 30 min walk / 28 min drive
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Taxi
4.5 THB 4.5 THB
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Maya Lifestyle Shopping Center
Shopping centre/mall
Access: 450 m / 0.28 mi 5 min walk
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
FOOD EXCHANGE
Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.
GOURMET BAR
The Gourmet Bar is a brand new dining space open from 7 a.m. till late. The perfect spot to enjoy various delicious Thai and Western dishes as well as a selection of drinks and pastries, while hanging out with friends and colleagues.
Breakfast
Pool
Non contractual photo
Fitness center
Non contractual photo
Meetings & Events
Non contractual photo
- Number of Meeting Room
- 2
- Surface of the largest room
- 300 m² / 3229.17 sq ft
- Maximum seats capacity
- 240
- Maximum capacity for banquets
- 200
Our guest reviews
Great service and good location
Customer review rating 3.5/5
B Couples - Confirmed reviews ALL
Dear Ms. Yeni, Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We are delighted to hear that you appreciated our excellent service and found our location convenient for exploring the area. However, we regret to learn of your disappointment with the condition of our pool during your stay. Your feedback regarding the presence of algae is concerning, and please accept our sincerest apologies for any inconvenience this may have caused. Rest assured, we have immediately addressed this issue with our engineering team, who are implementing a thorough maintenance plan to ensure the cleanliness and safety of our pool facilities. We greatly value your feedback as it helps us to identify areas for improvement and enhance the overall guest experience. Your satisfaction is of utmost importance to us, and we are committed to ensuring that your next visit exceeds your expectations. Thank you once again for choosing to stay with us. We look forward to welcoming you back for a much-improved experience in the future. Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub
Blood Stains Inside Room
Customer review rating 3.0/5
Tinnawith Families - Confirmed reviews ALL
Dear Khun Tinnawith, Thank you for taking the time to share your feedback with us. We sincerely apologize for the presence of blood stains in your room, especially in the bathroom area. Your comfort and satisfaction are our top priorities, and we deeply regret any inconvenience this may have caused during your stay. Please know that we take your concerns very seriously, and we are committed to addressing them promptly. We have already initiated a thorough review of our cleanliness and housekeeping procedures to identify areas for improvement. Additionally, we will be providing additional training and support to our housekeeping team to ensure that our rooms meet the highest standards of cleanliness. Your feedback is invaluable to us as it helps us to identify areas where we can enhance our service delivery. We appreciate your patience and understanding as we work diligently to make the necessary improvements. If there is anything else we can do to make your future stays more enjoyable, please do not hesitate to let us know. We value your continued support and hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub
Good stay
Customer review rating 4.5/5
Js Business - Confirmed reviews ALL
Dear JS, We deeply appreciate you taking the time to share your experience with us. It brings us great joy to learn that your stay was enjoyable and that you found the room size and facilities to be satisfactory. Your satisfaction is of utmost importance to us, and we are committed to providing excellent service to all our guests. Your feedback serves as encouragement to our team as we strive to continuously improve the quality of our accommodations and services. We sincerely value your patronage and look forward to the opportunity of welcoming you back for another exceptional stay in the future. Best regards, Sirisook Moore Operations Manager
Poor service
Customer review rating 1.5/5
Anonymous Friends - Confirmed reviews ALL
Dear Mr. T. Kok Yong, Thank you for taking the time to share your feedback with us regarding your recent stay. We are deeply sorry to hear about the issues you encountered during your time with us and appreciate the opportunity to address them. Firstly, we apologize for the inconvenience caused by the cleanliness of your room's balcony. Our housekeeping team has been promptly notified of this matter, and they have taken immediate action to rectify the situation. Going forward, we have implemented a more rigorous cleaning schedule for all balconies to ensure they are maintained to the highest standards. Regarding the issue with the air conditioning, we understand the importance of a comfortable environment for our guests, and we apologize for any discomfort you experienced due to the unpleasant odor. Our engineering team has thoroughly inspected and cleaned the air conditioning filter to eliminate any lingering smells. We regret to inform you that accommodating your request for a late check-out is subject to our availability. We always strive to fulfill our guests' requests whenever possible, and we apologize for any inconvenience caused by this limitation. Your feedback is invaluable to us as we continually strive to improve our services and provide exceptional experiences for our guests. We hope to have the opportunity to welcome you back in the future and exceed your expectations. Warm regards, Nakul Gupta General Manager Novotel Chiang Mai Nimman Journeyhub
Well located but need more indian food options
Customer review rating 4.0/5
Preksha Families - Confirmed reviews ALL
Dear Preksha, Thank you for sharing your thoughts with us. We're glad to hear that you found our location convenient for your needs. Regarding your feedback on the room accommodation and the food options, we truly appreciate your input. We understand the importance of providing comfortable accommodations for all our guests, including those staying with three people. We'll certainly take your comments into consideration as we strive to improve our room offerings and ensure a more pleasant stay for all. Additionally, we value your suggestion regarding our menu. We'll certainly work on expanding our Indian food options to better cater to our diverse clientele. Your feedback helps us understand our guests' preferences better, and we'll use it to enhance our services accordingly. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back soon and provide you with an even better experience. If there's anything else we can do to improve your stay, please don't hesitate to let us know. Sincerely, Sirisook Moore Operations Manager
In partnership with TripAdvisor
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