Novotel Santiago Las Condes

Avis müşterileri puanı (ALL Puanlama) 4.4/5 2.036 görüş

Novotel Santiago Las Condes - Image 1
Novotel Santiago Las Condes - Image 2
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Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Accessibility for people with reduced mobility

  • Outdoor pool

  • Transfer to ski resorts

  • Room service for corporate events

  • Equipped gym

Konaklama olanaklarımız

Otelin konumu

Novotel Santiago Las Condes

Av Alonso de Cordova 5199, Las Condes
7560873 SANTIAGO
Chile

GPS:-33.406674, -70.576273

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

NUNA Restaurant

Comfortable and social, Bravo Restaurant overlooks the pool & garden, serves American breakfast. Its international and Chilean menu has vegetarian and children's options. Open 6:30 a.m. to 11:30 p.m.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  2.036 görüş

TripAdvisor Derecesi  4.5/5  3.744 görüş

Mükemmel

Avis müşterileri puanı 5.0/5

Turgut A. Aileler - ALL için doğrulanmış yorumlar

Her şey çok güzeldi … teşekkür ederiz…

Sayın Turgut a. S., Novotel Santiago Las Condes ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Enjoyed the happy hour specials!

Tripadvisor puanı 5.0/5

kd2226 TripAdvisor onaylı yorum

We stayed here two nights and really enjoyed it. Great location - easy to Uber around the city. Lovely, friendly staff. Nice rooms and bathrooms, very comfortable beds. Nice pool area. Great happy hour specials. Pretty good food in the restaurant - would have maybe liked a few more choices. Our air conditioning didn't work terribly well in our rooms. Beautiful view of the Andes Mountains. Would happily stay here again!

Hola, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

Hotel Buffet gets it right!

Tripadvisor puanı 5.0/5

Tony S TripAdvisor onaylı yorum

The service and food were wonderful! Everything was fresh and flavorful. The environment is welcoming, casual, and impeccably clean. The staff were very attentive. Antonia and Francesca, in particular, were very friendly and helpful!

Estimado Roving Muchas gracias por su comentario, Nos alegra que haya disfrutado nuestros servicios, Apreciamos que se ha tomado el tiempo de respondernos, para nosotros es muy importante. Nuevamente gracias y esperamos verlo pronto. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

Avoid Novotel, Las Condes - Flies around food, stolen wallet from housekeeper

Tripadvisor puanı 2.0/5

JTrave1s TripAdvisor onaylı yorum

I stayed at the Novotel, Las Condes during my vacation Monday, November 1 through Monday, November 6, 2023. Based on my stay, these are my recommendations. 1. Avoid the food that's left out. The flies are terrible. I picked up the tongs to get a brownie and a swarm of flies flew from it. 2. Leave your valuables at home, use the safe or keep them with you. The housekeeper stole my wallet from my suitcase. On the first night, I removed my primary credit card, driver's license and passport and stored my wallet in my suitcase, knowing I wouldn't need it. When I returned to California and looked for it, I noticed it was no longer there. I emailed the hotel and they responded that it was found by the housekeeper and said I "forgot it." I took photos and a video of the room before I left so I knew it was a lie. After I shared that via email the hotel staff stopped responding to my messages knowing that I was no longer in the country. Thankfully I did take my passport out so I could get home. The hotel is nice, the room was spacious and the staff was friendly and communicated well despite language barriers. There's also 24-hour security outside the hotel, which made me feel more safe.

Dear Jasmine. I hope that upon receiving this answer you are well. I am contacting you as General Manager of Novotel Santiago Las Condes, to express my most sincere apologies for the situation described. Our main goal is to provide an exceptional service experience to all our guests or clients. As you have been informed, no one stole your wallet, you left it forgotten in the room and it is available to be picked up . The wallet will be delivered to whoever you indicate from Monday to Friday from 09:00 - 18:00 Hrs. We take the comments and situations you share with us very seriously and we are committed to reviewing our processes. That said, note that they have sent you the delivery procedure for lost and found items. I am at your disposal to coordinate with the person you indicate the delivery of your forgotten wallet. Thanking you for your understanding, All the best Leandro Moller

Great Santiago Hotel

Tripadvisor puanı 5.0/5

rerode Aileler - TripAdvisor onaylı yorum

In Santiago for a family vacation. The hotel has been great! wonderful service, comfortable rooms, and very clean. Restaurant has great food and service.. Pool Area is great. Our kids loved the room service and spending time at the pool. When we’re back in Santiago we will definitely stay here!!

Hola, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

ile iş birliği içinde TripAdvisor

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  • 699 görüş 8/10 Kahvaltı
  • 523 görüş 4.9/10 Yemek
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