BreakFree Diamond Beach Broadbeach 4 stars

Customer review rating (ALL Rating) 4.0/5 577 reviews

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Description

Hotel extras

  • There's plenty to entertain the kids with a fun novelty children's wading pool and playground

  • Relax your muscles with a trip to our cave spa or heated outdoor spa.

  • Secure your vehicle with our undercover parking

  • Splash around in the 2 large lagoon pools with cascading waterfalls

  • Whip up an alfresco lunch at the shaded BBQ area

Our accommodation(s)

Hotel location

BreakFree Diamond Beach Broadbeach

10 16 Alexandra Avenue
4218 BROADBEACH
Australia

GPS:-28.036189, 153.434223

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Head down to the two lagoon pools for a dip or if the water is too cold for your liking soak in the heated rock cave spa.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  577 reviews

TripAdvisor Rating  4.0/5  1,806 reviews

Very convenient but need maintenance and blackout curtain

TripAdvisor rating 4.0/5

tropicman86 TripAdvisor review

We've stayed for 4 nights in Feb 2024 with our family, with 2 kids. + Excellent location next to the beach and everything Secure car park Pools are great for kids with easy access BBQ next to the pool is awesome We really appreciated all the things for kids in our appartment : games, books, plastic cutleries & plates, prams and cot. - Only one car space for the appartment. Not convenient when you travel with 7 persons with 2 cars. No elevator to access to the appartments. Appartment really need maintenance as there was mold on the kitchen wall. Appartment was not very clean. Dust in all rooms. One big issue was the window blinds. All bed rooms were too bright because of the sun early morning. Everyone was up so early because of that. Please add blackout curtains to all rooms. This is not good equipment.

Extremely disappointing

Customer review rating 0.5/5

Holly Families - Confirmed reviews ALL

Unfortunately, our time at Diamond Beach was not how we had hoped. When we arrived in our room, we noticed vomit on the floor that had not been cleaned up and clumps of hair on the floors. We had noticed lots of dust. The manager had the floors cleaned while we were out but then when I examined the unit closer there qas so much dust that it was a health hazard, particularly to my 5 yr old son with Asthma. There was also a bug problem with ants in my parents bed resulting in my mum being bitten all over her back. When we discussed this, and the dust with the Manager he claimed that theh have pest control every 3 months and they couldn't control it due to natural habitat. We understand that but you don't expect to go away on holiday and have bugs in your bed. When we raised the dust issue they came and cleaned the walls and architraves while we were out but to our horror, the dust ended up all over the floors and our bedding. We figured there was no point raising this again because all we received were excuses. We also had friends and spoke to others staying who were also upset with the lack of cleanliness.

Relaxing environment

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Felt safe Top location Adequately priced accommodation

Dear Scott , We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach Broadbeach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Value Stay

Customer review rating 4.5/5

Gabriella Families - Confirmed reviews ALL

We had a fantastic stay. The apartment was so spacious and well furnished. The kids really enjoyed the pools and easily made friends. There was ample air conditioning and fans, as well as a fully stocked kitchen. We would 100% stay again.

Dear Gabriella , We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

It's a great place. I would have preferred a lower floor.

Dear Peter , We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach Broadbeach. Unfortunately as we are a multi-use complex ground floor units are not always available however we are delighted you were able to take advantage of our facilities, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 237 reviews 9.7/10 Location
  • 384 reviews 5.3/10 Room
  • 124 reviews 7/10 Service
  • 19 reviews 2.7/10 WiFi
  • 210 reviews 9.3/10 Pool
  • 181 reviews 6.7/10 Amenities
  • 174 reviews 3.2/10 Cleanliness
  • 32 reviews 5.6/10 Value

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