Mantra Chatswood 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.0/5 546 Bewertungen

Mantra Chatswood - Image 1
Mantra Chatswood - Image 2
Mantra Chatswood - Image 3
Mantra Chatswood - Image 4
10 Brown Street, 2067 CHATSWOOD, Australien

Beschreibung

Hotel-Extras

  • 1 Minuten zu Fuß zur Chatswood Station, die mit dem CBD verbunden ist.

  • Gehentfernung nach Westfield Chatswood

  • Fitnessstudio und Pool vorhanden

  • In der Nähe der Firmengebäude.

  • Eine Auswahl an Studios, 1- und 2-Schlafzimmer-Apartments verfügbar.

Unsere Unterkünfte

Studio

Studio-Zimmer

  • 2 Personen
  • 33 m² / 355 sq ft
  • Bettwäsche 1 x Kingsize-Bett(en)

Lage des Hotels

Mantra Chatswood

10 Brown Street
2067 CHATSWOOD
Australien

GPS:-33.796274, 151.179992

Tel
Fax +61 2 9406 5599

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Restaurant
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Konferenzräume
  • 100 % Nichtraucherhotel

MELTING POT

Nicht vertragliches Foto

Restaurant und Bar mit moderner australischer Küche. Bietet auch ein Bar-Snack-Menü ab 17 Uhr. Der perfekte Ort, um sich zu treffen und einen Drink vor dem Abendessen zu genießen.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.0/5  546 Bewertungen

TripAdvisor-Gesamtwertung  3.5/5  1.305 Bewertungen

Expensive and bad

Note Tripadvisor 1.0/5

lovetotravelhk Zertifizierte TripAdvisor Bewertung

I stayed at the Mantra as it was part of the Accor group. It is not much better than a motel on a highway. The door lock was in bad condition, the room was bare minimum, towels not white .. the motel just felt so dirty. How can this be part of the Accor group? Worst, just as I got into bed at 11pm, this high pitched alarm came on twice. I have stayed at Meriton Suites before, which is newer and better. Mantra looks like they just took over an old motel and have not renovated it. I also paid almost $300 a night including parking!

Dear lovetotravelhk, Thank you for your honest feedback. We are sorry that your expectations were not met on this occasion. We will follow up with HSK in regards to the towels and maintenance for the door lock. I do hope that you can return so we can give you a much better experience next time. Kind Regards Guest Services

Poor service, outdated facilities, uncleanliness, and lack of response to customer emails.

Note Tripadvisor 1.0/5

Hello K Zertifizierte TripAdvisor Bewertung

I am extremely dissatisfied with my experience at Mantra at Chatswood Interchange Area. My family of three, including two adults and a five-year-old child, booked a five-night stay. On the first night, we were given a room designed for disabled individuals. However, the height of the bathroom facilities made it unsuitable for our daughter to use. We requested a room change, but the evening staff informed us that there were no available rooms and suggested a change for the following day. By the afternoon of the second day, we were moved to another room, but the air conditioning system was faulty, resulting in an uncomfortably hot room with a temperature display showing 29 degrees Celsius. We had difficulty sleeping on the second and third nights due to the heat. On the fourth day, we lodged a complaint with the front desk, but were informed that it was Sunday and no external staff were available for repairs. As a solution, we requested two fans, but they were both extremely dusty and dirty. We endured the heat on the fourth night, and on the fifth day, we confirmed with the front desk that the room would be repaired. The staff assured us that everything would be in order. However, when we returned to the room in the evening, it was still unbearably hot. We complained again, and after inspecting the situation, the staff offered to change our room and provide a refund. Unfortunately, as we were leaving Sydney the next morning, we couldn't change rooms. We agreed to the refund arrangement, and the assistant manager assured us via email that the refund process would be completed within ten working days. However, more than ten working days have passed, and the refund has not been processed. I am extremely disappointed with Mantra Chatswood and their handling of this situation.

Dear KKChan, Thank you for your feedback and let me express our apologies for your expectations not being met. In regards to the A/C which is out of our control we have had technician look into this and the A/C unit is in the process of being replaced. We have arranged a refund for you and do hope that next time we can meet your expectations. Kind Regards

Great Location, Great Staff, Needs Updating

Note Tripadvisor 3.0/5

MelbourneAbertawe Zertifizierte TripAdvisor Bewertung

I spent a whole week here. What can we say about the Mantra. It isn’t the cleanest, see below. But it is comfortable. It isn’t the most modern, in fact it needs a complete upgrade, everywhere. But by the end of the week I was feeling more comfortable. Would I recommend it. That depends on what you are looking for. No hotel in Chatswood is perfect but if you are comfortable putting up with some of the points below, then give it a go. Most likely will stay here again. Otherwise these are my other thoughts Staff – outstanding could not fault them. There were issues on the first night and they sorted things out very quickly and with no dramas. Was so impressed 5/5 Room – it was spacious, if not overly clean. But without doubt the best sofa I have had available to me in any of the Chatswood hotels. Lighting was also good, if you like stand up lights. Shower – this was not up to standard. It wasn’t overly clean including the ceiling, which was sorted professionally by the team. The bath, and I’m not a fan of showers over baths. Would have preferred just a walk in shower. Is in need of a deep clean. Towels felt cheap and not clean 2/5 Kitchen – really in need of modernising. I cooked most nights, and did like the electric hob which just made things feel safer. But the oven I didn’t want to venture there 2/5 Bed – it wasn’t the best but again it wasn’t uncomfortable. Blackout curtains that work though was greatly appreciated (reflected in the score). And other than one night was reasonably quiet for a city hotel. But it wasn’t overly clean, and the safe (also safes according to the staff) didn’t work. Could be a major draw back for some. 4/5 Cleanliness –2/5 Location – outstanding, good for train station and not too bad for the restaurants and Westfields 4.5/5 Facilities – the pool and spa looked good. The gym great cardio equipment but weights just an old multi-gym. The sauna, the weirdest sauna I have ever been in, but it was appreciated 3/5 TV – massive TV but let down completely by only offering free to air 1/5

Dear Guest, Thank you for your feedback and honest points. In regards to your feedback we have passed onto the relevant teams to investigate the shower, and HSK cleanliness in your room. We are pleased that staff attended to your needs promptly as they all strive to ensure our guests are met serviced with a smile on all occasions. We do hope to see you return again in the future. Kind Regards Guest Services

Guter Aufenthalt, alles super gewesen!

Note Kundenmeinungen 4.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Angenehmes Klima, große Zimmer, gute Ausstattung, alles in allem ein guter Aufenthalt.

Sehr geehrter Karl, Wir danken Ihnen vielmals für Ihre Kommentare zu Ihrem Aufenthalt im Mantra Chatswood. Es war eine Freude, Sie bei uns zu haben. Vielen Dank für Ihre Kommentare bezüglich der Lage und des Personals. Seien Sie versichert, dass wir Ihre Kommentare zu den Unannehmlichkeiten, die Sie erlebt haben, berücksichtigen werden. Nochmals vielen Dank, dass Sie Ihre Erfahrungen geteilt haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Fabio Calaca - stellvertretender Geschäftsführer

Angenehmer Aufenthalt

Note Tripadvisor 4.0/5

J6153AAmichaelb Geschäfts-<br>reisende - Zertifizierte TripAdvisor Bewertung

Die Zimmer und das Hotel waren einwandfrei War 14 Tage beruflich in Chatswood Die Lage ist perfekt alles zu Fuß zu erreichen, einige Minuten zum Bahnhof mit einer schnellen Verbindung nach Sydney Es war nichts auszusetzen

Guten Nachmittag Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine großartige Bewertung zu hinterlassen. Wir schätzen Ihre freundlichen Worte sehr. Ich werde das Feedback sicher an unser Team weiterleiten. Ich bin auch froh zu hören, dass die Lage perfekt war. Das ist immer toll von unseren Gästen zu wissen. Mit freundlichen Grüßen, Mantra Chatswood.

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 304 Bewertungen 9.6/10 Lage
  • 383 Bewertungen 6.2/10 Zimmer
  • 282 Bewertungen 7/10 Service
  • 10 Bewertungen 5.8/10 Internet
  • 187 Bewertungen 4.9/10 Sauberkeit
  • 84 Bewertungen 4.5/10 Ausstattung
  • 69 Bewertungen 3.6/10 Stimmung
  • 41 Bewertungen 4.1/10 Essen

Mit freundlicher Unterstützung von Trustyou

Unsere anderen Etablissements in der Nähe

Alle unsere Hotels in Chatswood

Preis ab, für 1 Nacht für 1 Person in der jeweiligen Zimmerkategorie in der Nähe des Preises, ohne Zusatzleistungen, ohne Frühstück. Dieser entspricht dem niedrigsten öffentlichen Preis inklusive aller Steuern (inkl. MwSt. und Kurtaxe) für die betreffende Unterkunft, der heute auf der Website https://all.accor.com/ für einen Aufenthalt mit einer Übernachtung in den nächsten 20 Tagen gefunden wurde. Variabel je nach Zeitraum und Verfügbarkeit. Der Preis wird erst zum Zeitpunkt der Buchung garantiert. Jede Buchung (im Ausland) ist in der Währung des Landes zu zahlen, in dem sich das Hotel befindet. Es wird nur der bei der Buchung bestätigte Betrag in der Währung des Landes, in dem sich das Hotel befindet, garantiert. Sie können sich eine geschätzte Umrechnung in Ihre Währung anzeigen lassen, diese ist jedoch nicht vertraglich bindend. Bei der Zahlung kann Ihre Bank Ihnen Bankgebühren und/oder Wechselgebühren in Rechnung stellen.