Mantra Charles Hotel Launceston 4 stars

Customer review rating (ALL Rating) 4.5/5 1,752 reviews

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Description

Hotel extras

  • Hotel offers wireless internet, car parking, lobby lounge, and 24 hour reception.

  • Proximity to CBD and local attractions

  • Explore the Tamar Valley Wine Route

  • Studios with cookiing facilities

  • On site restaurant, lounge and conference facilities

Our accommodation(s)

Hotel location

Mantra Charles Hotel Launceston

287 Charles Street
7250 LAUNCESTON
Australia

GPS:-41.446, 147.143562

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

THE CHARLES RESTAURANT

Guests will enjoy the fresh Tasmanian cuisine offered at The Charles Restaurant, which serves breakfast and dinner. Located onsite at Mantra Charles Hotel, The Charles Restaurant showcases the best food the region has to offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,752 reviews

TripAdvisor Rating  4.5/5  2,250 reviews

Certificate of excellence 2023

Basic accommodation

Customer review rating 2.5/5

Jacqui Couples - Confirmed reviews ALL

No restaurant service at night. Sterile rooms. Lack of atmosphere. Breakfast service was good.

Dear Jacqui, Thank you very much for staying with us and for taking the time to provide your review. I appreciate your feedback and am sorry that the hotel did not meet your needs on this occasion. I am pleased that you enjoyed the breakfast service. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Fabulous Hotel

Customer review rating 5.0/5

Mike M. Couples - Confirmed reviews ALL

From checking in to checking out was a great experience. Good food room was above expectations. Gift for being diamond was very welcomed. Would definitely stay again

Dear Mike, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. It was nice to chat with you and Mrs M., and I hope you have a great Tasmanian visit. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Would not stay again.

TripAdvisor rating 1.0/5

Mojo B TripAdvisor review

Not satisfied with the stay. Service was very rude (Phil), kitchen closed, bar closed, no amenities available, not able to cast to the television (not smart tv). Looks like this hotel is only used for people staying at the hospital? Definitely not up to standard of the other great locations we have stayed in beautiful Tasmania. Would not stay again.

Thank for your your comments. I feel that I may be familiar with the circumstances after receiving information from Phil. Our view differs, and I agree that it would be preferable for you to stay elsewhere in the future. Kind regards, Dougal McConnell General Manager

good place to stay overnight

Customer review rating 3.5/5

Gina B. Couples - Confirmed reviews ALL

This hotel is a good place to stay overnight when travelling or for business purposes. The rooms are quiet and clean but need an update and the beds are quite hard. There should also be more parking for quests as late arrivals there is not a lot left to park anywhere. The rooms with a balcony need a good clean outside on the balcony and windows.

Dear Gina, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay, and our team will be pleased to receive your feedback. Thank you for your feedback regarding the bedding and parking. We do struggle sometimes with parking, and we currently updating all of our carpet and also the room locking system. We hope to follow this with restaurant furniture and accommodation bedding such as soon as we can. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

Good stay in general, the receptionists were very friendly and helpful

Customer review rating 3.5/5

Nhi H. Couples - Confirmed reviews ALL

The only thing that made us a little disappointed was during our last day at the hotel. We were supposed to check out at 11am at the latest but the housekeeping person came at 9 am and knocked on our door and even opened the door when we were in the middle of our sleep. We understand that this may be a miscommunication between the reception and the housekeeping. However, it negatively affected our stay at some point.

Dear Nhi, Thank you very much for staying with us and for taking the time to provide your review. I'm pleased that you enjoyed your stay overall, and our team will be pleased to receive your feedback. Please accept my apologies for the Housekeeping disturbance on the final morning of your stay. This is an important issue and I am following up with our team accordingly. I appreciate the frustration of such an interruption. Thanks again, and we hope to welcome you back to the Mantra Charles before too long. Kind regards, Dougal McConnell General Manager Ph: 03… do…

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Other web-users rate our hotel

  • 466 reviews 9/10 Location
  • 890 reviews 8/10 Room
  • 1,023 reviews 9.5/10 Service
  • 7 reviews 5.2/10 WiFi
  • 343 reviews 8.8/10 Cleanliness
  • 307 reviews 7/10 Food
  • 253 reviews 8.6/10 Breakfast
  • 19 reviews 3.1/10 Bar

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