ibis Duesseldorf airport 2.5 stars

Customer review rating (ALL Rating) 4.4/5 1,331 reviews

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Description

Hotel extras

  • Location in the immediate vicinity of Dusseldorf Airport

  • Free parking subject to availability for max. 5 nights,

  • The city of Düsseldorf can be reached in about 15 minutes by car or train.

  • Our Lobby Bar invites you to a refreshing drink around the clock!

  • GreenSign Hotel Level 4 - GSTC compliant

Our accommodation(s)

Hotel location

ibis Duesseldorf airport

40468 DUESSELDORF
Germany

GPS:51.283918, 6.784652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

In line with Düsseldorf International Airport, ibis Düsseldorf Airport restaurant offers popular international specialties & delicacies. You will surely find an offer as per your taste in our menu!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,331 reviews

TripAdvisor Rating  3.5/5  20 reviews

Good location, well priced rooms, pity about the fire alarm at 3am

Customer review rating 2.5/5

Tony L. Solo - Confirmed reviews ALL

I booked on-line at short notice due to a cancelled flight. Unfortunately I made the mistake of booking for next Friday not last Friday as this was the default setting and lost 70€ as it was not refundable at the time. My advice, don’t use a mobile phone to book an IBIS hotel if you have poor eyesight or are under pressure to do it quickly. However once resolved with a new booking the hotel was reasonably comfortable, well located for Düsseldorf airport, but not for the city itself unless you have a car and the selection of eateries is limited to the Novotel next door. However, I definitely recommend the restaurant for both dinner with cute robot waiters and good value and tasty food of a typical Herman standard. Sleep was good if it wasn’t for a 3am fire alarm that left us in the drizzle for 20 minutes, but they opened up the restaurant for us. Overall, the experience was relatively good and I took a 29 minute healthy stroll to return to the airport the following morning.

Dear Mr. L., thank you for your feedback! I'm sorry to hear that your booking experience with IBIS was affected by an unfortunate error. Thanks for sharing your experience and useful tips. It sounds like the hotel was pleasant overall, aside from a few unforeseen challenges like the fire alarm. It's great to hear that the restaurant was recommended and even had cute robot waiters. A healthy hike to the airport sounds like a good way to end your trip. Hopefully your next booking goes more smoothly and without incident! If you have any further questions, please do not hesitate to contact us anytime. best regards Your IBIS Hotel Düsseldorf Airport

convenient adress for 1 night close to airport

Customer review rating 4.0/5

Mirco Couples - Confirmed reviews ALL

small but cleanly room rich and varied breakfast

Comfortable stay

Customer review rating 3.5/5

Senthilkumar D. Business - Confirmed reviews ALL

Everything was good except the electrical points which were unreachable

Dear Senthilkumar, We very much appreciate your comments regarding your stay at the ibis Duesseldorf Airport. It's great to hear that everything else was good during your stay. we apologize for the inconvenience with the electrical points being unreachable. Your feedback is valuable, and we will take this into consideration to improve our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, your Ibis Düsseldorf Airport Team

Convenient for late travellers

Customer review rating 4.0/5

Iain F. Business - Confirmed reviews ALL

My stay at the Dusseldorf Ibis started off slightly underwhelming. Nothing wrong, just a little bit sparse from what I'm used to in European IBIS hotels. However that all changed in the morning, when after checking out, I later realised that I'd left my wedding ring in the bathroom!!! The team on reception managed to understand what I was trying to say through both not speaking German and not having a great connection, went and checked the room, found my ring, and kept if for me to collect. Thanks guys (apologies for not getting your names, it was the morning of 21/02) you saved me a heck of lot of explaining when I get home.

Dear Iain F., thank you for sharing your experience with us. We're sorry to hear that your initial impression of the Dusseldorf Ibis was underwhelming, but we're thrilled that our team was able to exceed your expectations with their exceptional service. We're glad that despite the language barrier and connection issues, they were able to understand your situation and retrieve your wedding ring from the room. Your kind words mean a lot to us, and we'll be sure to pass on your thanks to the team. We hope to have the opportunity to welcome you back in the future under more positive circumstances. Safe travels! Your Ibis Dusseldorf Airport Team

Well located

Customer review rating 3.0/5

Paolo Business - Confirmed reviews ALL

The hotel is in the airport area, but the terminal is quite far away (20 minute walking). The room was very small

Dear Mr. F., Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location convenient for accessing the airport area. We regret to learn that the room size did not meet your expectations. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Best regards, your Ibis Düsseldorf Airport Team

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Other web-users rate our hotel

  • 1,166 reviews 8.3/10 Location
  • 1,502 reviews 6.9/10 Room
  • 1,176 reviews 8.7/10 Service
  • 19 reviews 8.5/10 WiFi
  • 809 reviews 5.1/10 Comfort
  • 738 reviews 9.3/10 Cleanliness
  • 464 reviews 8.8/10 Breakfast
  • 192 reviews 5.6/10 Food

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