上海外滩悦榕庄酒店

Tripadvisor 评级 5.0/5 4,033 评论

上海外滩悦榕庄酒店 - Image 1
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上海外滩悦榕庄酒店 - Image 3
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描述

酒店其他优惠

  • 水疗保健中心

  • 设备齐全的健身中心

  • 会议设施和宴会厅

  • 靠近上海的主要交通枢纽

我们的客房

酒店位置

上海外滩悦榕庄酒店

19 Gong Ping Road
200082 上海
中国

GPS:31.249908, 121.50708

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 空调
  • 早餐
  • 酒吧
  • 会议室

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  5.0/5  4,033 评论

좋아여

Tripadvisor 评级 5.0/5

Leeleepark Solo travel - 经 TripAdvisor 认证的评论

호텔이 너무 깨끗하고 고급집니다!! 위치가 아주 죄금 애매하긴 합니다만 그런거 다 상관없이 친절한 서비스에 너무 감동했어요 다음에 꼬 오겠습니다 객실 상태도 좋고 욕실에서 보는 뷰는 정말 꺄악! 객실 업그레이드 감사해요 Good choice to stay Banayan tree We will definitely comeback again to stay here! Thx for the upgrade and friendly service from front office people! I will be back 🥰🥰

Dear Leeleepark, Thank you very much for sharing such a great review with us on TripAdvisor. We're delighted to read that you have enjoyed your stay with us, especially the services from Front Office. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We are looking forward to welcoming you back to Banyan Tree Shanghai On The Bund. With my regards,

Disappointing

Tripadvisor 评级 1.0/5

katherine800 经 TripAdvisor 认证的评论

We booked the “Bund Oasis with Romantic Pool” room and the room was decent. When we woke up on the morning of 1/2/24, the lights could not be switched on and the fancy toilet that required power could not be flushed. Upon contacting the front desk we were then told that there is a power outage… The staff did not offer us another room until we asked how we were supposed to shower. As the room curtain also required power there was no natural light and we had to rely on phone torchlight to pack up our luggages in the dark. We did not expect to have such an awful experience at a 5 star hotel and it was definitely an experience that we will never forget.

Dear Katherine800, Thank you for sharing your experience with us on TripAdvisor following your visit to Banyan Tree Shanghai on the Bund. It was sad that there was a power outage on the floor where you were staying that night. Although the engineering department tried their best to repair circuit, we deeply apologize for the displeasure caused by this accident. We'll also share your exprience to all the departments to remind all employees that even in unexpected situations, what customers want should always be the top priority. We hope your experience with us this time will not prevent you from choosing us again in the future. We look forward to welcoming you back before long and will strive to serve you better.

Amazing views of the bund.

Tripadvisor 评级 5.0/5

RvMDl 经 TripAdvisor 认证的评论

We went for the rooftop bar and we lucked out on a Monday, it was mostly left for ourselves. The cocktails were ok and the price was acceptable. Great, fantastic views of the Bund. Good , attentive service. We did not stay in the hotel nor ate there.

Dear RvMDI, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your experience with us, especially our TOPS bar and the hotel views. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We are looking forward to welcoming you back to Banyan Tree Shanghai On The Bund. With my regards, Bryan Loh Vice General Manager

A gem on the bund !

Tripadvisor 评级 5.0/5

magali n 经 TripAdvisor 认证的评论

Just amazing as usual ! The hotel Hold strong luxury standard and service philosophy even after the episode of the pandemic ! I can’t recommend enough this little gem on the bund in the buzzy Shanghai. View is spectacular…

Dear 526magalin, Thank you very much for sharing such a great review with us and fellow travelers on TripAdvisor. I am delighted to read that you have enjoyed your stay with us, especially our building and services. Our team members will be thrilled to hear of your kind comments, as they strive to make every guest experience an unforgettable one. We are looking forward to welcoming you back to Banyan Tree Shanghai On The Bund. With my regards, Bechara Sader General Manager

Excellent service

Tripadvisor 评级 5.0/5

G464QDkellyl 经 TripAdvisor 认证的评论

The most astonishing scenery of all hotels in Shanghai, receptionists made me feel very welcomed. Huge bathtubs beside windows are definitely relaxing and recommend to those who plan to visit Shanghai.

Dear Valued Guest, Thank you so much for your comments and we all feel very pleased having met your expectations. Best regards and thanks again for staying with us and your feedback. General Manager Bechara Sader

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