Banyan Tree Macau

Nota Tripadvisor 4.5/5 1.528 comentários

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Descrição

Extras do hotel

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Indoor and outdoor pools

  • Private pool in all suites

  • Hotel is a part of "Galaxy Macau"

As nossas opções de alojamento

Localização do hotel

Banyan Tree Macau

Avenida Marginal Flor de Lotus, Cotai, Macau, China
MACAU
Macau SAR, China

GPS:22.148687, 113.552715

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Transporte de ligação
  • Restaurante
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação do TripAdvisor  4.5/5  1.528 comentários

Best family hotel experience ever

Nota Tripadvisor 5.0/5

victoriaaY8587CK Família - Avaliação com certificação TripAdvisor

Probably one of our favorite family hotels ever. Exceptional service from our room staff, Andrew, Sydney, Mel and Erick + front desk manager Miguel. They went above and beyond to make sure our stay was comfortable with our two kids. The children’s tent and toys was a great surprise and the quality of the room and bed was superb. We only wish the outdoor pool was open during our stay but was told it was under renovation. Will definitely recommend Banyan tree to our friends and family and can’t wait to come back. Thank you for the wonderful stay!

Superb experience

Nota Tripadvisor 5.0/5

636bikkig Família - Avaliação com certificação TripAdvisor

Superb experience there. Friendly staffs with excellent service from Front Desk to Concierge to Housekeeping. Kids were so happy having fun in the wooden bathtub and they love the kids amenities so much, especially soft toys. Love the toiletries given, even with detergent for clothes. This is something that i usually couldn't get from hotels. Strongly recommended for family with kids. Worth every penny.

Dear Guest, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager

Unforgettable Birthday Staycation

Nota Tripadvisor 5.0/5

Miss_K_fly Família - Avaliação com certificação TripAdvisor

Booked a Cotai Pool Suite King to surprise my mum for her birthday and ended up not only she is surprised but I am surprised also. I only asked the hotel staff to arrange her a birthday cake but never thought that they surprised my mum with beautiful birthday decorations. Apart from it, their front desk staff Serena was nice enough to show us the room and different features of the room as well as taking a photo of us and print it out for us. Moreover, they ever welcomed us back after we finished our dinner. I also found out that the housekeeping team made my mum a towel birthday cake. In conclusion, every single staff we met at the hotel was very nice and friendly. The room was beautiful, clean and spacious. However, I thought that the breakfast at Saffron should be improved in terms of taste and variety. I still highly recommend this hotel and we will come back more often though.

Dear Miss K Fly, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager

Its what a 5 star should be

Nota Tripadvisor 5.0/5

X6927VWkeithm Avaliação com certificação TripAdvisor

Its a proper 5 star hotel. Everything was great. They even order you a taxi (if you've been to Macau before you know how amazing this is). In room dining, awesome facilities and they went above and beyond. I'm hard to impress - but on this occasion I was very impressed. Staff were attentive and it was what it should be for the steep price. Only problem was a lack of a hotel bar - but we had a massive room with room service, so it wasn't an issue. The relaxation tub was awesome too.

Dear KayMacky, Beautiful day to you. Thank you for choosing to stay with us and taking your time to send us your feedback. I am delighted to learn that you had an enjoyable stay with us. Your feedback is definitely a boost to our team to keep us going with what we are good at. Once again, thank you for your positive feedback and we look forward to your return in the near future and creating another memorable experience for you at Banyan Tree Macau. Yours sincerely, Miranda Lei Front Office Manager

Extraordinário

Nota Tripadvisor 5.0/5

Mari-F-S Avaliação com certificação TripAdvisor

Minha experiencia em hoteis desse nível no são frequentes, mas esse hotel é extraordinário. Atendimento, serviço de quarto, recepção nossa, não há do que reclamar. A cordialidade é excepcional.Fomos tradados como reis.

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