Mercure Hangzhou West Lake bintang 4

Catatan Tripadvisor 4.0/5 27 ulasan

Mercure Hangzhou West Lake - Image 1
Mercure Hangzhou West Lake - Image 2
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Mercure Hangzhou West Lake - Image 4

Deskripsi

Hotel yang disetujui ALLSAFE

Akomodasi kami

Lokasi hotel

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District
310006 HANGZHOU
China

GPS:30.25939, 120.17133

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok
Di dekat properti
  • Parkir

WESTERN RESTAURANT

Located on Level 1, our All Day Dining restaurant blends Western cuisine with Eastern delicacies. It serves a delicious and healthy breakfast, lunch and dinner. Customised buffet options are available.

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Peringkat TripAdvisor  4.0/5  27 ulasan

One of the best mercure in hangzhou

Catatan Tripadvisor 5.0/5

260marcellk Solo travel - Ulasan TripAdvisor tersertifikasi

Great location, nice fancy room, clean room, nice bathroom. The staff Ms Sunny very very very good staff, she really helpful even with little english but she really did a great job and she cal solved all my problem very easy. Thank you to Ms Sunny, i hope she get promote very soon

Great Staff !

Catatan Tripadvisor 4.0/5

richardliewcf Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed between 27 - 29 Nov. The staff are friendly. Only slight negative is that the room size is a bit small and the food. Watch out for the 2 robots....they kinda block the corridor to the lifts. Ha..ha.

Great Stay, Incredible Staff

Catatan Tripadvisor 5.0/5

AmieS133 Keluarga - Ulasan TripAdvisor tersertifikasi

To start with, the hotel was great. The breakfast buffet was amazing, the room was beautiful and clean. Aside from that, the staff really went above and beyond for my mother and I. She ended up falling while we were at a tea farm. She ended up breaking her collarbone and a couple of ribs. As soon as we got back to the hotel, the staff knew something was wrong and immediately came to help us. They booked flights home for us on the spot, managed to find a pretty good price with only one layover. They also helped me pack up our stuff, made sure nothing was left behind, and made sure that we got to the airport on time. It would have been a much more difficult night without their help. We got back from the hospital and were on a plane within three hours because of them. I can not thank them enough.

Excellent services

Catatan Tripadvisor 5.0/5

sarah152018 Friends getaway - Ulasan TripAdvisor tersertifikasi

Had a great stay in the hotel. Clean and modern hotel. Good location to go everywhere. Friendly staff especially staff Sara. When we arrived the hotel, she came out and welcoming us. Helped us with the luggage and assisted us upon checking in to make sure our check in went smoothly. Besides this, because I'm a Accor member, get free upgrade. Really appreciated it. Highly recommended.

Stay for the Room not the Food

Catatan Tripadvisor 3.0/5

harleluyax Bisnis - Ulasan TripAdvisor tersertifikasi

The Breakfast was Horrible. It says Egg station but the guy could make only fried eggs , I asked for Omelet, he says no. Definitely not staying here again. The day before I also stopped for lunch around 2 pm, the menu was limited .. and many things were not available. Room is fine, just horrible place for F&B.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.042 ulasan 9.3/10 Lokasi
  • 1.414 ulasan 8.6/10 Kamar
  • 2.394 ulasan 9.5/10 Pelayanan
  • 923 ulasan 9.4/10 Kebersihan
  • 708 ulasan 9.5/10 Suasana
  • 546 ulasan 9.6/10 Sarapan
  • 410 ulasan 5.5/10 Kenyamanan
  • 399 ulasan 8.8/10 Fasilitas

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