Grand Mercure Lake Hamana Resort & Spa 5 stars

Customer review rating (ALL Rating) 3.8/5 261 reviews

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Description

Hotel extras

  • Our family-friendly resort in Lake Hamana has an outdoor pool with kids' area and lake views.

  • Head to the lake for a fishing trip. During the summer, you can go night fishing.

  • The only ropeway in Japan that crosses a lake, the Kanzanji Ropeway is a short drive away.

  • Enjoy indoor or outdoor onsen experiences at our hot spring hotel in Lake Hamana.

  • Our premium hotel in Lake Hamana offers a variety of contemporary rooms and suites.

Our accommodation(s)

Hotel location

Grand Mercure Lake Hamana Resort & Spa

4396 ‐1, Yamazaki, Yutocho, Chuo ku, Hamamatsu shi
431-0101 SHIZUOKA
Japan

GPS:34.70883, 137.61514

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Le Sensoriel

Le Sensoriel is an upscale buffet restaurant that makes the most of the fresh ingredients from the area including locally caught seafood. During your Lake Hamana dining experience, you can watch the chefs in the live kitchen preparing seasonal dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  261 reviews

Best Onsen Experience from the Grand Mercure Japan Collection

Customer review rating 5.0/5

Danny L. Couples - Confirmed reviews ALL

Have been to 6 Grand Mercure resorts from Japan’s collection since inception 2024. Thus far, Lake Hamana offers the best onsen experience. It’s TATTOO FRIENDLY. The onsen offers multiple hotpsring area indoor and outdoor. Hence, people can be spread out to enjoy without feeling cramped or busy at anytime. Staff from front desk, housekeeping and dining room are amazing as always. Dinner and breakfast buffet was extremely well organized and food quality was amazing as usual. Highly recommended to tourists and locals.

Newly refurbished hotel & resort

Customer review rating 4.5/5

Wai L. T. Couples - Confirmed reviews ALL

I am an Accor platinum member, I am very impressed the hotel had arranged everything before my arrival to the hotel, eg reserve car parking, book buffet dinner etc big thanks to Mari Ishida.

Dear Mr. Wai L. T., Thank you for staying at Grand Mercure Lake Hamana Resort & Spa. We are very hornered by your warm and gratifying feedback. It was a great pity that I was unable to meet you in person this time, but we are pleased to hear that you enjoyed your stay here. We apologize for the discomfort caused by the heat in the room due to the air conditioning in the entire building. We hope that you will enjoy our dinner buffet next time and that I will be able to meet you in person. We sincerely look forward to welcoming you back. With gratitude,

Good service at all levels.

Customer review rating 4.0/5

Msa Families - Confirmed reviews ALL

Happy faces all over !

Thank you very much for staying at GRAND MERCURE LAKE HAMANA RESORT & SPA. It was a great horner to have you and your lovely family here. We're looking forward to seeing you again next summer, I'll serch for somewhere new for you to discover till then.

Other web-users rate our hotel

  • 385 reviews 7.1/10 Location
  • 1,766 reviews 7.8/10 Room
  • 1,227 reviews 6.6/10 Service
  • 23 reviews 7.5/10 WiFi
  • 2,027 reviews 8.2/10 Food
  • 683 reviews 8.9/10 Breakfast
  • 501 reviews 8.4/10 Bar
  • 405 reviews 7/10 Cleanliness

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