Mercure Northampton 4 stars

Customer review rating (ALL Rating) 4.3/5 20 reviews

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Description

Hotel extras

  • Central hotel with onsite parking for 188 cars, within 10 minutes walk from the train station.

  • Nearby landmarks include Silverstone, Delapre Abby, Northampton Saints and Althorp House

  • 16 purpose-built meeting rooms accommodating up to 600 people including Parking for 188 cars

  • Ideal of Business including Moulton and Brackmills Parks

  • Fully refurbished onside Bar and Restaurant features international cuisine

Our accommodation(s)

Hotel location

Mercure Northampton

Silver Street
NN1 2TA NORTHAMPTON
United Kingdom

GPS:52.2387, -0.8996

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Our cozy, vibrant on-site restaurant offers an extensive breakfast buffet where you can fuel up before you start your day. The family-friendly restaurant is also open for dinner and is perfect for enjoying a relaxed meal after a day of sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  20 reviews

Good location

Customer review rating 4.0/5

David W. Business - Confirmed reviews ALL

Satisfied

Dear David W., We very much appreciate your comments regarding your stay at the Northampton Town Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Gover Front Office Manager

Excellent location close to train station.

Customer review rating 3.5/5

John Solo - Confirmed reviews ALL

The staff was great - very welcoming and accommodating.

Dear John R., We very much appreciate your comments regarding your stay at the Northampton Town Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Gover Front Office Manager

Quiet yet next to the bus station and city center

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Very comfortable and safe for a single traveler. The front desk was clearly there to help. Very clean and room was newly renovated.

Dear Philippa H., We very much appreciate your comments regarding your stay at the Northampton Town Centre Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Gover - Front Office Manager

Mixed bag

Customer review rating 2.5/5

Leah H. Couples - Confirmed reviews ALL

On arrival the room smelled as if someone had just taken a dump in the loo, only 2 flat pillows no spares in room, so one each resulting in a cricked neck in the morning., no sign to indicate if we were in the room or not, resulting in the cleanses banging on the door at 0900 to check if we had already vacated, but great on a hungover Sunday morning. The staff however were friendly and the hotel is well placed for gigs at the Roadmender.

Good afternoon Leah, Thank you for taking the time to leave a review of your recent stay with us. We are sorry to read of the issues had with your bedroom. Regarding the comments of spare pillows, there are 2 spare pillows under your bed if needed, and this is listed in our Welcome Letter. In regards to there being no Do not disturb sign in your room I have passed this to our Housekeeping Manager to investigate. We do hope to welcome you back in the future once our refurbishment is complete, and hope to provide a better experience for you. Kind regards Luke - Front Office Manager

Reasonable stay

Customer review rating 2.5/5

Malcolm H. Business - Confirmed reviews ALL

Clean and comfortable room but aircon didn’t seem to work. Very limited food options in restaurant. Also a group of loud very sweary guests in the bar. I’m no prude but that meant I didn’t stay in the bar.

Good morning Mr H., Thank you for leaving a review of your stay with us. We are glad to read that you found the room clean and comfortable, regarding your air conditioning if there was an issue there is a Duty Manager available 24 hours in our hotel to investigate this for you if reported. Regarding your comments in the restaurant/bar this has been passed to our Food & Beverage Manager to look into. We hope to welcome you back in the future! Kind regards Luke - Front Office Manager

Other web-users rate our hotel

  • 430 reviews 9.4/10 Location
  • 609 reviews 7.2/10 Room
  • 465 reviews 8.3/10 Service
  • 6 reviews 6.5/10 WiFi
  • 259 reviews 6.6/10 Cleanliness
  • 257 reviews 8.3/10 Breakfast
  • 133 reviews 5.8/10 Value
  • 110 reviews 8/10 Vibe

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