Mercure Bangkok Surawong 4 stars

Customer review rating (ALL Rating) 4.3/5 154 reviews

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222 Surawong Road, Si Phraya Bangrak District, 10500 BANGKOK, Thailand

Description

Hotel extras

  • Discover Bangkok's elegance: rooms blending modern finesse with cultural sophistication.

Our accommodation(s)

Hotel location

Mercure Bangkok Surawong

222 Surawong Road, Si Phraya Bangrak District
10500 BANGKOK
Thailand

GPS:13.72773, 100.52373

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

YU HER BAO

Immerse yourself in genuine Cantonese cuisine at Yu Her Bao. With the freshest ingredients from a region rich in agriculture and sea proximity, our chef, originally from China, elevates traditional Cantonese dishes emphasizing mild flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  154 reviews

No cleaning unless you ask them to

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Maid don’t clean room unless you ask them to.

Dear Khun Phattanun, thank you for sharing your feedback. We apologize for any inconvenience caused. Our housekeeping policy is to clean rooms daily, but we will reinforce our procedures to ensure a consistent service. We appreciate your valuable input. Best regards, Mercure Bangkok Surawong

No more this hotel

Customer review rating 1.0/5

Kitpiphat S. Couples - Confirmed reviews ALL

I smell smoke in the room. Bad experience night in BKK

Dear Khun Kitpiphat, We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take all feedback seriously and will address this issue promptly. Thank you for bringing this to our attention. Best regards, Mercure Bangkok Surawong

Good Stay and Recharge

Customer review rating 5.0/5

Ys P. Couples - Confirmed reviews ALL

Overall, I was very impressed. The room was new and in great condition. However, the staff, while new, could improve a bit in their coordination for certain tasks

Dear Khun Yosapol, We are delighted to hear that you had a good stay with us. Your feedback regarding staff coordination is duly noted and will be addressed. Thank you for choosing Mercure Bangkok Surawong. Best regards, Mercure Bangkok Surawong

Good Stay.

Customer review rating 4.0/5

Ray K. Solo - Confirmed reviews ALL

This time has upgraded my booking to Deluxe which I was surprised. The location and the room is good. Nice fitness room. For the room, providing only one key card is quite inconvenient that cannot keep the electricity supply. The air con need to turn on again if I just go down to get my food delivery.

Dear Ray K., thank you for choosing Mercure Bangkok Surawong for your recent stay. We are delighted to hear that you enjoyed our Deluxe room and the convenient location. Your feedback regarding the key card and air conditioning is duly noted and will be shared with our team for further improvement. We hope to welcome you back for another pleasant stay. Warm regards, Mercure Bangkok Surawong

Good stay

Customer review rating 5.0/5

Chidananda P. Families - Confirmed reviews ALL

Everything was great except for breakfast where there were barely any options for vegetarians.

Dear Chidananda P., thank you for your positive review. We appreciate your feedback regarding the breakfast options for vegetarians. We will definitely take this into consideration for future improvements. Looking forward to welcoming you back soon. Best regards, Mercure Bangkok Surawong

Other web-users rate our hotel

  • 206 reviews 7.6/10 Location
  • 349 reviews 7.4/10 Room
  • 309 reviews 8.2/10 Service
  • 5 reviews 0/10 WiFi
  • 220 reviews 9.7/10 Vibe
  • 161 reviews 8.2/10 Cleanliness
  • 154 reviews 5/10 Comfort
  • 78 reviews 5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.