Pullman Cape Town City Centre 5 stars

Customer review rating (ALL Rating) 4.2/5 136 reviews

Pullman Cape Town City Centre - Image 1
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Description

Hotel extras

  • Excellent location near popular art galleries, boutique shops local restaurants, and markets.

  • Just a 10-minute walk from Cape Town International Convention Centre.

  • Free shuttle every hour to the V&A Waterfront.

  • Free Wifi, 24-hour fitness center, rooftop pool, and multiple on-site restaurants and bars.

  • Certified Green Key Hotel.

Our accommodation(s)

Hotel location

Pullman Cape Town City Centre

22 Riebeek Street, Cape Town, Cape Town
8000 Cape Town
South Africa

GPS:-33.918988, 18.422313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  136 reviews

Fantastic

Customer review rating 5.0/5

L S. Couples - Confirmed reviews ALL

Beautiful hotel spotless fantastic staff great breakfast

Well located tidy hotel

Customer review rating 4.0/5

Vesa J. Friends - Confirmed reviews ALL

As an All Diamond customer I would have expected a room upgrade - on my second stay after this one, I was luckily upgraded to a nice room. The room that I got, though, was clean and fine, yet nothing spectacular. Pullman hotels don't seem to have a greeting to Diamond customers, as other Accor chains do.

Nice hotel

Customer review rating 2.5/5

A O. D. Families - Confirmed reviews ALL

Stayed for a few nights with family. Miscommunication from the start as my Accor booking stated booking confirmed and pre paid (had booked an Advance Purchase rate). We didn't find some of the staff the friendliest, others - very friendly. Rooms were not set up correct (double instead of twin). We were told we could not have breakfast when we arrived down at 10:25am (we were allowed in afterwards). Bill was dropped to us to sign/ pay as we sat down after getting food from the buffet. Just not an overly enjoyable experience. Rooms were lovely, had everything you'd need. Breakfast buffet was excellent (possibly some additional gluten free items). We didn't avail of the shuttle to the V&A, but a great option to have.

Dear Aislinn, Please accept our apologies for the trouble you experienced during your stay. We have raised your comments with the management team. We are delighted that you enjoyed our rooms and breakfast buffet. We hope to have the chance to welcome you back soon for a true Pullman Experience.

good stay

Customer review rating 4.5/5

R Solo - Confirmed reviews ALL

friendly staff. well appointed room. very quiet and great bed

Dear Robert, Thank you so much for your kind comments about your stay with us! We are delighted you had such an exceptional experience, and that our team went above and beyond to make sure you had a memorable stay. Thank you for being our guest and we look forward to welcoming you back. Pullman Cape Town

Great stay

Customer review rating 5.0/5

Tim Families - Confirmed reviews ALL

Really appreciated the service, really kind and supportive team working at the Pullman. Regards from London, UK.

Dear Tim, Thank you so much for sharing your experience with us! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Come back and see us soon. Pullman Cape Town

Other web-users rate our hotel

  • 152 reviews 8.7/10 Location
  • 238 reviews 7/10 Room
  • 270 reviews 7.4/10 Service
  • 6 reviews 7.7/10 WiFi
  • 92 reviews 6.5/10 Breakfast
  • 91 reviews 6.5/10 Cleanliness
  • 67 reviews 4.4/10 Amenities
  • 27 reviews 4.4/10 Pool

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