TRIBE Living Bangkok Sukhumvit 39 4 stars

Customer review rating (ALL Rating) 4.3/5 245 reviews

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TRIBE Living Bangkok Sukhumvit 39 - Image 1
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122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana, 10110 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to local transport - Phrom Phong BTS Skytrain

  • Discover the variety of our dining venues, Grab&Go, TRIBE Table and Taco Hachi

  • Family Suites are available which also allow the entire family to enjoy quality time together

  • A range of leisure facilities as pool, gym and Onsen spa

  • Prime location, close to popular landmarks, EM District shopping and entertainment venues

Our accommodation(s)

Hotel location

TRIBE Living Bangkok Sukhumvit 39

122 Soi Sukhumvit 39, Sukhumvit Road, Klongton Nuea, Wattana
10110 BANGKOK
Thailand

GPS:13.73716, 100.5709

Telephone
Fax +66 2 261 3939

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  245 reviews

Great value, nice staff!

Customer review rating 4.5/5

Andy Business - Confirmed reviews ALL

All the facilities one needs. Good rooms, breakfast, gym etc. Traffic along Soi 39 can be a hassle but just time it well and you should be OK. Good restaurants and bars in the vicinity esp. Japanese. There is a shuttle to the BTS… starts at 8am.

Dear Mr. P., Thank you for your wonderful review and for being an Accor Plus Diamond member. It is always a pleasure to welcome loyal members like yourself, and I’m thrilled to hear that you found great value in our facilities and enjoyed your stay with us at Tribe Living Bangkok Sukhumvit 39. I'm glad you had the opportunity to experience our breakfast, gym, and other amenities. Our team works hard to ensure a comfortable stay for all our guests, and your kind words are greatly appreciated. As you mentioned, the traffic on Soi 39 can be tricky at times, but I’m happy to know it didn’t overshadow the convenience of our location, with fantastic nearby dining options, especially Japanese restaurants. I'm also pleased to hear you found our shuttle service to the BTS useful. Please note, our shuttle runs daily with the first service at 8 a.m. and can drop guests off directly at the Phrom Phong station, making city travel more convenient. We hope to have the opportunity to welcome you back soon for another great stay. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Good new room but really bad water temperature control

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Bad water temperature control. It’s unstable and very hard to relax. Was a painful to shower & burning my skin every now and then.

Dear Sutinee T., Thank you for taking the time to tell us about your experience at the TRIBE Living Bangkok Sukhumvit 39. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am aware of the challenge with the water temperature control in some rooms. Our team of technicians is about to resolve this issue, and I very much hope that we can serve you better upon your next stay in the near future. Sincerely, Jakub Piwowarski General Manager

Well located ,good price nice staff everything good except mattress and pillow

Customer review rating 3.5/5

Nesara C. Business - Confirmed reviews ALL

The staff were great, breakfast was good, and the kitchen equipment in the room was nice. However, the pillow and mattress were not compatible. I woke up with neck pain and had to place a towel under the pillow to get the right height. The bed was saggy, which made it difficult to sleep, and I woke up with pain on both sides of my waist because I sleep on my side. I suggest testing the bed for a full night’s sleep. I’ve stayed at other Ibis hotels along Sukhumvit and never had body aches or trouble sleeping like this.

Dear Khun Nesara, Thank you for sharing your feedback and for being an Accor Plus Platinum member. While I’m surprised to hear about the discomfort with the mattress and pillow, as many guests have expressed that they love the beds here and found them to be the most comfortable they’ve slept on, I’m truly sorry that this was not your experience. We will certainly review the bedding to ensure we continue to provide a restful experience for all our guests. Regarding your welcome drink, the selections for members are available from the menu. However, I appreciate your input and will make sure our team is more flexible with drink options in the future. Additionally, I’m sorry about the AIS signal issue you encountered, and we will explore ways to improve connectivity within the hotel. Thank you again for your valuable comments, and we look forward to welcoming you back for a more comfortable stay next time. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

I really tried to like this hotel.

Customer review rating 2.5/5

Jy Couples - Confirmed reviews ALL

The only highlight of this hotel is the concierge Jaylor. Another bellboy who didn't speak English very well was also very nice and courteous. Everyone else was simply meh. Housekeeping was subpar. We left a 100 thb tip after our 1st night and came back to find brownie crumbs still left on the floor. The crumbs remained there for 3 more nights until it was cleaned by the second housekeeper responsible for our room for the last 2 days. You can clearly tell the difference, how the 2nd housekeeper took his/her job way more seriously than the 1st one. What really shocked me was how the front desk staff responded when we told him that our housekeeper had entered our room with the DND sign on. He acted like it was no big deal and just apologized and said it wouldn't happen again. As someone who's worked at different 5-star hotels, that was simply unprofessional and ridiculously disappointing. Entering a guest room with the DND signage on is a very serious matter; investigation should be performed, and explanation should be given. We were given nothing. I understand that this isn't a 5 star hotel but there should be standards across all Accor hotels. No reg card walkthrough, no membership recognition (prob because I'm nothing), no questions on how our stay was during c/o... I will never stay here again and will advise others to do the same.

Dear Yen C., Thank you for taking the time to tell us about your experience at the TRIBE Living Bangkok Sukhumvit 39. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am truly sorry for learning about the DND incident. Your expectation for this to be a regular hotel standard is absolutely correct, not only for Accor but for any hotel brand and category. Please be assured that we are going to focus on training for our front desk team, and do our best to improve on the service quality as soon as possible. Once again, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jakub Piwowarski General Manager

The nightshift front office staff could benefit from improving their service-oriented approach.

Customer review rating 3.5/5

Amornthep B. Couples - Confirmed reviews ALL

This is my second stay at this hotel, and unfortunately, my experience during check-in was not satisfactory again. The nightshift front office staff did not greet me warmly, appeared overly self-confident, and lacked basic courtesy, such as maintaining eye contact or offering a smile. It felt as though I was asking for a complimentary room, which was disappointing. On a positive note, the issue with the water pressure was resolved promptly, which I greatly appreciate. Additionally, all the staff at breakfast on the 5th floor were exceptionally friendly and courteous. I hope this will be the last time I encounter such issues during my stay.

Dear Khun Amornthep, Thank you for sharing your feedback and for being an Accor Plus Platinum member. I sincerely apologize for the disappointing check-in experience you had during your second stay with us. The lack of warmth and professionalism from our nightshift front office staff is unacceptable and not reflective of the high standards we aim to uphold. Please rest assured that I will personally address this with our team to ensure such behavior is improved immediately. On a positive note, I’m glad that the water pressure issue was resolved promptly and that you enjoyed the courteous service from our breakfast team on the 5th floor. Your loyalty as a Platinum member is highly valued, and I truly appreciate your understanding. We will strive to ensure your next stay is a much smoother and more enjoyable experience. Thank you again for your feedback, and we hope to welcome you back soon. Warm regards, Wichit Wandee (Max) Executive Assistant Manager

Other web-users rate our hotel

  • 271 reviews 7.5/10 Location
  • 449 reviews 7.7/10 Room
  • 412 reviews 8.2/10 Service
  • 14 reviews 4.9/10 WiFi
  • 260 reviews 9.7/10 Vibe
  • 208 reviews 8.5/10 Cleanliness
  • 199 reviews 8.5/10 Amenities
  • 101 reviews 7.6/10 Breakfast

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