Mercure Pakenham

Customer review rating (ALL Rating) 4.6/5 823 reviews

Mercure Pakenham - Image 1
Mercure Pakenham - Image 2
Mercure Pakenham - Image 3
Mercure Pakenham - Image 4

Description

Hotel extras

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Reception Hours 7am - 8pm (6pm on Sundays)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Pakenham

77 Racecourse Road
3810 Pakenham
Australia

GPS:-38.0768, 145.49351

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

MERCURE PAKENHAM RESTAURANT

Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  823 reviews

TripAdvisor Rating  3.9/5  9 reviews

Mercure Hotel, Pakenham: Great staff, excellent service, very clean & hygienic, excellent amenities.

TripAdvisor rating 5.0/5

Ann D TripAdvisor review

Our local Probus group organised a five day tour with Tour Local who booked the group into the Mercure Hotel, Pakenham. The Mercure Hotel staff were professional and friendly (especially the Receptionist, Susie). Our twin bed room was spacious with good quality furnishings; up to date modern bathroom facilities (including a large bath); and a quiet lift to our floor. My only negative comment is: being a Probus group most of our members are elderly, and there were no grip rails fitted in our bathroom. (Note: my stay was not disadvantaged by the lack of grip rails.) The staff overseeing the breakfast were professional and friendly, and the breakfast served was excellent with a variety of food, hot drinks and juices. We stayed four nights, and because our spacious room was furnished well with a beautiful bathroom, kitchenette with frig, my friend and I would have liked to stay longer. I enjoyed my stay and am hoping to return to stay at Mercure Hotel, Pakenham.

Customer review rating 3.0/5

Geoffrey C. Business - Confirmed reviews ALL

The room was OK - I think that saying there is a restaurant is misleading - it is open for continental breakfast only. You can eat at the club next door but that is a separate entity. Also reception should be open longer. The shower gel in the bathroom was empty - I let reception know first thing in the morning but that evening it was still empty so housekeeping needs better training.

Customer review rating 4.0/5

Andrew D. Solo - Confirmed reviews ALL

Good

Customer review rating 4.5/5

Greg M. Couples - Confirmed reviews ALL

relaxed

Customer review rating 3.5/5

Adrian W. Families - Confirmed reviews ALL

Disappointed to find a cigarette in our bathroom and have the overall nice and clean feel to the place ruined. Problem was fixed swiftly and got an apology but still expected better considering we paid for a king suite.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 191 reviews 8.9/10 Location
  • 577 reviews 8.7/10 Room
  • 490 reviews 8.8/10 Service
  • 8 reviews 9.2/10 WiFi
  • 295 reviews 9.5/10 Cleanliness
  • 148 reviews 9.7/10 Vibe
  • 124 reviews 8.4/10 Amenities
  • 124 reviews 5.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Pakenham