Sofitel Shahd Al Madinah 5 stars

Customer review rating (ALL Rating) 4.5/5 5,365 reviews

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Description

Hotel extras

  • Located 3 minutes away from Al-Masjid An-Nabawi (walking distance)

  • Luxurious rooms & suites with views of the Haram Plaza

  • Family-friendly destination with triple rooms & suites for up to 6 adults

  • Private hotel parking and on-site transportation services

  • Exceptional dining experience at the Arabesque restaurant with global cuisine

Our accommodation(s)

Book this hotel
Room 1

The Classic Room with a twin bed offers a captivating city view. Packed with seamless luxuries for a remarkable stay, it features complimentary high-speed Wi-Fi and an in-room minibar stocked with a selection of complimentary beverages.

  • Views:

    City View

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 31 m² / 333 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View

A unique room type in Al Madinah, the 33-square-meter Classic Room with triple bed offers a spacious accommodation for the entire family. The city view outside adds an urban charm to the stay whilst a selection of top amenities to enhance your stay.

  • Views:

    City View

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The Superior Room provides abundant comfort, perfect for couples seeking serenity with a captivating partial view of Al Masjid Al Nabawi. Amenities include a private elegant bathroom, a modern flat-screen TV, a packed minibar, and a tea/coffee maker.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

The 33-sqm Superior Room is a haven of relaxation with two twin beds and a stunning partial view of the Haram Plaza. From plush bedding and soft linens to a well-appointed ensuite bathroom, every detail is carefully curated to create a comfortable stay.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

With 35 sqm of luxurious space, The king-size bed promises restful sleep, complemented by a city view, private bathroom, flat-screen TV, minibar and tea/coffee maker.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

35 SQM , 376 SQF ,Partial side view at the Harram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, 1 King Bed

55 SQM , 592 SQF ,City View, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, King Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, King Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed

55 SQM , 592 SQF ,City View, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

  • Views:

    City View

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Prestige Suite, Twin Bed, Partial Haram Plaza View

55 SQM , 592 SQF ,Partial side view at the Haram Plaza, Twin Bed, closet, bathroom with shower, TV with international channels, telephone, AC, free WIFI.

Max. number of persons
5
Area
From 55 m² / 592 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Family Suite, Two Bedrooms

'90 SQM , 968 SQF , 1 king bedroom and One Twin bedrooms ,Living, 2 closets, 2 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

  • Views:

    City View

Max. number of persons
7
Area
From 90 m² / 968 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle
  • Mini bar with free soft drinks
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI.

  • Views:

    City View

Max. number of persons
8
Area
From 120 m² / 1291 sq ft

Bedding

Twin bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Suite

Presidential Suite, Three Bedrooms, Haram Plaza View

120 SQM , 1291 SQF , 1 king bed room and Two Twin bedrooms ,Living, 3 closets, 3 bathrooms with shower, TV with international channels, telephone, AC, Free WIFI

Max. number of persons
8
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

450 SQM ,4843 SQF , 1 king bed room , 1 Twin Bed room , Private Reception, Private Dining Room, Office Room

Max. number of persons
4
Area
From 450 m² / 4843 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Free access with phone cardAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Sofitel Shahd Al Madinah

King Fahd Road Building 2943, Al Madinah, Abi Obaidah Ibn AL Jarrah
42311 Al Madinah
Saudi Arabia

GPS:24.4720979, 39.611539

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • MED Additional charge
  • PRINCE MOHAMED BEN Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 457 rooms
  • 10 rooms for people with reduced mobility
  • 50 family rooms
  • 100 connecting rooms
  • 457 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • Arabic
  • Danish
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Dutch
  • Polish
  • Russian
  • Swedish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Equipements for children

  • Stroller available

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Indoor playground for children
  • Baby bed
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0.91 m / 3 ft
  • Parking pricing: 150 SAR 150 SAR Per day

Services & equipment

  • Valet parking

Accessibility

  • Accessible parking

Arabesque Restaurant

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Cooking style
International
Capacity
400
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area
  • Exceptional View

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Arabesque is a sought-after dining venue in Al Madinah, renowned for impeccable international flavors served for breakfast, lunch and dinner. As the sunset comes over the Holy City, Arabesque welcomes you for a memorable Afternoon Tea experience daily.

Shahd Lounge Located at the Hotel Lobby ,offers all kind of soft and hot drinks

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,365 reviews

Customer review rating 5.0/5

Hozaifah A. Families - Confirmed reviews ALL

Dear Hozaifah, We're over the moon to hear that our location, buffet and staff, especially Mr. Anas exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Mona B. Couples - Confirmed reviews ALL

Dear Mona, Thank you for taking the time to share your positive feedback about our staff service, room and buffet. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 4.0/5

Ramsha R. Families - Confirmed reviews ALL

Dear Ramsha, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about the room and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 4.5/5

Rashed S. A. Families - Confirmed reviews ALL

Dear Rashed, Thank you for taking the time to express your experience regarding our staff, buffet variety and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Imtiaz O. Couples - Confirmed reviews ALL

Dear Imtiaz, Thank you for taking the time to share your experience regarding our staff, cleaning service, buffet and special location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Dear Hozaifah, We're over the moon to hear that our location, buffet and staff, especially Mr. Anas exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Mona B. Couples - Confirmed reviews ALL

I had a lovely stay. The service was excellent, and the staff were very friendly. The room was nice, and the food was delicious. I’d happily stay here again!

Dear Mona, Thank you for taking the time to share your positive feedback about our staff service, room and buffet. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 4.0/5

Ramsha R. Families - Confirmed reviews ALL

My room was allocated next to kids and they cried all day and night. I complained 4 times as soon as I had checked in but nothing was done. The next day someone from guest services called to check if everything was good and I informed them of the issue and they offered to change my room but I was checking out the day after so it was too late to change the room. However they made it up but allowing me to check out late. Everything else was good.

Dear Ramsha, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about the room and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 4.5/5

Rashed S. A. Families - Confirmed reviews ALL

The hotel was well located, and my stay was an unforgettable experience. Everyone was so welcoming and helpful, and the buffet was delicious with a great variety of dishes. I truly enjoyed my time there and would happily stay again!

Dear Rashed, Thank you for taking the time to express your experience regarding our staff, buffet variety and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Imtiaz O. Couples - Confirmed reviews ALL

We spent three nights and had no issues. Room service, house cleaning all good and food in the restaurant also very good.

Dear Imtiaz, Thank you for taking the time to share your experience regarding our staff, cleaning service, buffet and special location. We take pride in offering a luxury lifestyle at the doorstep of the Prophet's Mosque, providing you with the opportunity to experience a blend of spiritual atmosphere, comfort, and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 4.5/5

Nermeen A. Families - Confirmed reviews ALL

Clean room good food very close to ladies gate

Dear Nermeen, Thank you for taking the time to express your experience regarding our special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 0.5/5

Kulsoom K. Families - Confirmed reviews ALL

The stay was okay but during my trip some of my wife’s jewelry went missing while we went for prayer and the room had gotten cleaned during that time

Customer review rating 4.0/5

Bilquees M. Families - Confirmed reviews ALL

We were offered a junior suite as upgrade. However, it was too small for 3 adults. With extra bed. There wouldn’t have been room for luggage. The executive lounge was a bit disappointing. At our request (on our first day) a tiered cake tray was presented with selection of slices of cakes and sandwiches. My husband and I are diabetic (+ high cholesterol) and I have fish allergy. Therefore, the snacks were not suitable for us. We felt it was a waste of good food. Movenpick al anwar Madinah has a selection (10am - 7pm) of drinks, fruits, salads, cakes and breads - for customers to choose as per their preferences. They even provided boiled eggs at request. Swissôtel Al Maqam Makkah (1pm - 6pm) has very similar set up as Al Anwar, except their salad section is very minimal.

Customer review rating 0.5/5

Furqan F. Families - Confirmed reviews ALL

I booked a deluxe room advertised with a partial Haram view and listed as 350 sq ft. Neither was true. There is no real view. Whatever they call “partial Haram view” is not a view at all. I paid more specifically for that and got nothing for it. The room is also much smaller than the 350 sq ft they claimed. It feels cramped, not deluxe. I booked two rooms and asked for them to be next to each other. That simple request was not honored. There is an elevator between the two rooms. On top of that, the air conditioning in my room does not work properly. It is uncomfortable. This is the worst hotel I have stayed in. I will not come back and I will make sure my family and friends do not book here either. Save your money and stay somewhere that actually delivers what they advertise.

Dear Furqan, Thank you for bringing this to our attention. We strive to provide top-notch service to all our guests. We appreciate your feedback about the room view, size and air-conditioner maintenance and will use it to improve our service going forward. We hope you'll give us another chance to show you the exceptional service we're known for. Sincerely, Guest Experience

Customer review rating 4.0/5

Isra A. Friends - Confirmed reviews ALL

Very disappointed with the construction starting at 9am without any prior notice.

Dear Isra, Thank you for taking the time to share your positive feedback about our location! We appreciate your feedback and will work hard to improve it in the future. We hope you will consider giving us another chance to exceed your expectations. Sincerely, Guest Experience

Customer review rating 5.0/5

Ali M. Families - Confirmed reviews ALL

I’ve stayed in many hotels, but this one is by far the best I’ve experienced in my life. Everything was more than wonderful: the rooms were spotless, the staff and workers were genuinely helpful, and the location made getting around so easy. The food was delicious in a way I’d never tasted before. Even the streets around the hotel added to the magic—such an unforgettable experience. This will always be my favourite hotel whenever I visit the city again.

Dear Ali, Thank you for taking the time to share your positive feedback about our room cleanliness, staff service, location and buffet. We're glad that our efforts to create a spiritual atmosphere didn't go unnoticed and that you found your stay joyful. We can't wait to welcome you back. Sincerely, Guest Experience

Customer review rating 5.0/5

Ahsan S. Families - Confirmed reviews ALL

From check-in to check-out, our stay at Shahd Sofitel Hotel exceeded every expectation, thanks to a truly dedicated and attentive team. Hygiene and comfort were impeccable throughout — everything was spotless and nothing was left to chance. ⭐⭐⭐⭐⭐ - Reception – Fatimah ⭐⭐⭐⭐⭐: from the moment we arrived, she gave us a warm welcome and patiently explained everything we needed to know about the hotel, making us feel at ease right away. - Housekeeping ⭐⭐⭐⭐⭐: all the housekeeping staff were kind and helpful A flawless stay — we would gladly return, inshallah.

Dear Ahsan, thank you for your positive feedback about our check-in, check-out process, cleaning service and staff service. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. We want to express our sincerest gratitude for your kind words towards Ms. Fatimah as she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Sincerely, Guest Experience

Customer review rating 4.5/5

Hany F. Families - Confirmed reviews ALL

v good

Dear Hany, Thank you for taking the time to rate our hotel with a perfect score! We are thrilled to hear that you enjoyed your stay with us and that our hotel atmosphere met all your expectations. We strive to create an unforgettable experience for all our guests, and we're delighted to hear that we hit the mark with you. Thank you again for your review and for choosing our hotel. We look forward to welcoming you back in the future. Sincerely, Guest Experience

Customer review rating 5.0/5

Ashraf A. Families - Confirmed reviews ALL

Awesome

Dear Ashraf, We're over the moon to hear that our location and staff, especially Mr. Anas Elharby exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Customer review rating 2.0/5

Ismail A. M. Families - Confirmed reviews ALL

Breakfast service is very bed Every day like same food Only 1 egg station que so big

Dear Ismail, We appreciate the time you took to write this review. We strive to provide a unique and satisfying dining experience for all of our guests, and we apologize for falling short in this instance. We hope you'll give us another chance to impress you in the future. Sincerely, Guest Experience

Customer review rating 4.0/5

Minaz K. Families - Confirmed reviews ALL

Breakfast needs to have a variety of options -its the same same.food daily.which makes boring - no variety of fruits needs to be improved

Dear Minaz, Your satisfaction is our top priority and we're so delighted that you enjoyed the location and reception staff. We will share your feedback with Ms. Sara personally. We appreciate your feedback about the breakfast variety and will work to improve our service. In the meantime, we hope you'll give us another chance to show you what we're truly capable of. Thank you for choosing to stay with us. Sincerely, Guest Experience

Customer review rating 0.5/5

Mahboob A. Couples - Confirmed reviews ALL

1. **Room Issue**\ I booked a Prestige Suite with a partial Haram view, but upon arrival, I was given a Studio instead. A Studio is cheaper than the Prestige Suite I had booked. After I complained, they eventually changed my room, but the replacement room did not have the Haram view that I had originally booked. 2. **Unfriendly and Unprofessional Restaurant Staff**\ The restaurant staff were extremely unfriendly and unprofessional. While I was eating, I politely raised my hand to call a waiter who was approximately 15 meters away. Instead of coming to my table, he simply made a hand gesture from a distance asking what I wanted. I found this behavior completely unprofessional, especially for a hotel that presents itself as a five-star property. 3. **Poor Checkout and Luggage Assistance**\ I called reception to arrange my checkout and asked if someone could come and help me bring my luggage downstairs. After waiting for half an hour, nobody came. I called reception again, but nobody answered the phone. As I was getting late, I had no choice but to carry two suitcases and two hand-carry bags myself to the reception counter. When I asked the receptionist why nobody had come to assist me, he simply stared at me strangely and did not provide any explanation or response. I handed over the room keys and left the hotel with a terrible sense of regret for choosing this hotel. 4. **Failure to Complete Checkout Properly**\ After I had already arrived back in my country, I received a message from the hotel asking whether I was still in my room. This was another example of the staff's irresponsibility, as the receptionist had apparently failed to properly check me out in their system.

Dear Mahboob, Thank you for taking the time to share your detailed feedback with us. We sincerely regret that your experience did not meet your expectations, particularly regarding the room assignment, service provided by our restaurant and reception teams, and the assistance requested with your luggage and checkout. We understand how disappointing it must have been to encounter these issues during your stay, especially regarding the room and view. We also acknowledge your concerns about the service attitude and the delay in providing luggage assistance. Please be assured that your feedback has been shared with the concerned departments for thorough review and follow-up. We are pleased to know that you found our location and room service colleagues provided you with good service. Your positive mention of them is greatly appreciated. We value your feedback and remain committed to improving our service and ensuring a more welcoming and professional experience for all our guests. We hope to have the opportunity to welcome you again and provide you with the experience you originally expected from us. Sincerely, Guest Experience Team

Customer review rating 5.0/5

Abubakar D. Couples - Confirmed reviews ALL

My stay was extremely comfortable, the staff treatment was epic, i will have to single out Sarah at the front desk and Ahmed from Egypt at the resturant he made me felt like a king with a personal chef. Sofitel exceeds my imaginations. The fragrance at the walkways is a 100 world class.

Dear Abubakar, We pride ourselves on delivering exceptional service, and we're delighted to hear that our staff were able to make your stay a truly special one. We will deliver your kind words to Ms. Sarah and Mr. Ahmed personally to let them know how their service got noticed. Can't wait for your next stay. Sincerely, Guest Experience

Customer review rating 5.0/5

Nawal A. Families - Confirmed reviews ALL

The location is great, friendly staff, comfortable stay

Dear Nawal, Thank you for taking the time to express your experience regarding our staff service and special location, as we emerged as a luxury lifestyle at the doorstep of the Prophet Mosque to give you the opportunity to experience the spiritual atmosphere combined with comfort and serenity. We hope you'll come back and visit us soon. Sincerely, Guest Experience

Customer review rating 5.0/5

Danish Z. Families - Confirmed reviews ALL

What an amazing stay. Walking distance to Masjid Nabawi. The rooms were modern and very spacious. The staff was so courteous and helpful. We were staying with a two year old, and my kid was not feeling well so. The staff member at check in (Fatima) was so kind and made the check in experience so convenient. She went put of her way to make sure my kid is settled down. Special regards to her

Dear Danish, We're over the moon to hear that our location, room size, check-in process and staff, especially Ms. Fatima exceeded your expectations. Our entire staff went above and beyond to ensure your comfort and satisfaction. Thank you for choosing us, and we hope to have the pleasure of serving you again soon. Sincerely, Guest Experience

Other web-users rate our hotel

  • 2,804 reviews 9.8/10 Location
  • 3,525 reviews 8.2/10 Room
  • 11,233 reviews 9.6/10 Service
  • 36 reviews 6.2/10 WiFi
  • 1,840 reviews 8.6/10 Cleanliness
  • 1,715 reviews 9.2/10 Food
  • 1,126 reviews 8.5/10 Vibe
  • 1,109 reviews 9.1/10 Breakfast

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