ibis Styles Rotterdam Ahoy 3.5 stars

Customer review rating (ALL Rating) 4.5/5 869 reviews

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Jacob Kleiboerweg 80, 3084 BG ROTTERDAM, Netherlands

Description

Hotel extras

  • The closest hotel to Rotterdam Ahoy convention centre and indoor arena

  • The place to be for shopping and entertainment

  • A 24/7 gym, open for your convenience

  • An in-house pizzeria with amazing views over Zuiderpark

  • Brand new hotel with rooms designed to create an relaxing oasis for our guests

Our accommodation(s)

Hotel location

ibis Styles Rotterdam Ahoy

Jacob Kleiboerweg 80
3084 BG ROTTERDAM
Netherlands

GPS:51.8840010046, 4.4915302077

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Giacobbe

Immerse yourself in the essence of Italian lifestyle within our bustling environment. Our open kitchen provides a glimpse into the world of passionate pizzaiolos crafting pizzas and preparing authentic Italian salumeria.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  869 reviews

Pleasant stay, friendly personnel

Customer review rating 4.0/5

G. V. M. Business - Confirmed reviews ALL

Overall experoience was good, at check-in the waitingtime was a bit long

Dear Gise, Thank you for taking the time to share your review. We are thrilled that you found your stay pleasant and our personnel friendly, highlighting the warm atmosphere we strive to provide. However, we understand that the waiting time during check-in was longer than expected. We're truly sorry for any inconvenience this caused and are looking at ways to streamline our processes to ensure a swifter check-in experience for our guests. Nonetheless, it is fantastic that the overall experience was good, and we're glad you enjoyed the modern charm and the diverse amenities our hotel offers. We hope we will have the opportunity to see you again in the future. Best regards, Paul Dirksen, General Manager

Great room

Customer review rating 4.0/5

Menno Business - Confirmed reviews ALL

Check in procedure was weirdly and unnecessarily long, room and dinner were great. Had to pay for parking twice which was not communicated to me through Ahoy or Ibis, but all together a fine stay.

Dear Menno, Thank you for taking the time to share your review. We're thrilled that your stay in our colorful, modern oasis was enhanced by the comfort of your room and the mouthwatering dishes at our Italian restaurant, where the passion of our pizzaiolos shines through every pizza. However, we regret to hear that your arrival experience did not match the efficiency we strive for, and we apologize for any inconvenience caused by the parking payment. Your comfort and satisfaction are our top priorities, and we will certainly reflect on your feedback to improve our check-in procedure. Nonetheless, we hope the vibrant atmosphere of our hotel and the convenience of our location, just around the corner from the biggest events at Rotterdam Ahoy, added to the enjoyment of your visit. We hope we will have the opportunity to see you again in the future. Best regards, Paul Dirksen, General Manager

good stay

Customer review rating 4.5/5

Roel Friends - Confirmed reviews ALL

Break fast was good, also lot of choice, room was very clean and nice decorated, location of the hotel is also good

Dear Roel, Thank you for taking the time to share your review. It brings us great joy to know that your experience was a delightful one overall. We're so glad that the variety of breakfast options and the pristine condition and charming decor of your room added to the enjoyment of your visit. Our team takes great pride in providing a clean, inviting environment and a tasty start to the day. However, we're sorry to hear that you faced some issues during your stay. We understand the importance of a warm welcome, and it seems we missed the mark this time in making our reception area easily identifiable and staffed to your satisfaction. Additionally, we apologize that the boiled eggs were not to your temperature preference and for the absence of fried eggs. Our breakfast selection is curated to cater to a wide range of tastes, and your feedback reminds us that there's always room for improvement. Finally, it's wonderful to know you appreciated the hotel's location. Nestled close to the vibrant heart of Rotterdam and adjacent to the Rotterdam Ahoy, our hotel is indeed perfectly placed for exploring and attending events. We hope we will have the opportunity to see you again in the future. Best regards, Paul Dirksen, General Manager

Slowest Check-in ever and frozen room

Customer review rating 2.0/5

Giuliano Business - Confirmed reviews ALL

It took 30 min to check-in with 3 people before. Iwanted to rest before dinner and see the gym, but it took so long that I had to hurry up, leave the luggage and go out for dinner. The room had a temperature up to 19°C with only possiblity to increase 3°C (once the key is in the plug, otherwise temperature turns down to 19°C again...). After 8 hours temperature increased up to 20,5°C, definitely too cold.

Hi Giuliano, Thanks for taking the time to share your feedback. We are delighted that you found our hotel's cleanliness to your complete satisfaction, and it's great to know that we could provide you with a spotless and welcoming room environment. Nonetheless, we apologize for the longer-than-expected check-in process and the discomfort you felt due to the room temperature not meeting your expectations. Our climate control system is designed to offer a comfortable environment, and we regret to hear that it fell short of this during your stay. We understand that having a variety of breakfast options is important to start the day right, and we apologize for the limited yogurt selection and the unavailability of fruit salad you experienced. We also acknowledge your disappointment concerning the absence of a complimentary bottle of water in your room - we aim to offer value for the price, and we hear your concerns loud and clear. We hope you will give us another chance to welcome you back for a more enjoyable stay in the future. Kind regards, Paul Dirksen, General Manager

Room ok

Customer review rating 3.0/5

Kurt J. Business - Confirmed reviews ALL

Restaurant was fully booked. Would be nice that we could have booked in advance

Hallo Kurt, Het spijt ons te horen dat het restaurant volgeboekt was en je graag vooraf had willen reserveren. We begrijpen dat dit vervelend kan zijn, vooral als je uitkijkt naar een heerlijke maaltijd in ons GIACOBBE restaurant met uitzicht over het Zuiderpark. Voor een volgende keer raden we aan om vooraf te reserveren om teleurstelling te voorkomen. Daarnaast betreuren we de problemen die je ervaren hebt met onze internetverbinding. We streven ernaar om onze gasten een vlekkeloze online ervaring te bieden en we zullen jouw feedback gebruiken om onze service te verbeteren. We hopen dat je hebt genoten van de andere faciliteiten die ons hotel te bieden heeft, zoals onze moderne fitnessruimte en de gezellige bar waar je kunt ontspannen met een drankje. Hartelijke groet, Paul Dirksen, General Manager

Other web-users rate our hotel

  • 941 reviews 8.3/10 Location
  • 1,679 reviews 7.4/10 Room
  • 1,175 reviews 6.9/10 Service
  • 19 reviews 6.1/10 WiFi
  • 964 reviews 6.3/10 Breakfast
  • 668 reviews 8.5/10 Cleanliness
  • 525 reviews 9.3/10 Vibe
  • 320 reviews 7.9/10 Amenities

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