Pullman Singapore Orchard 5 stars

Customer review rating (ALL Rating) 4.1/5 187 reviews

Hotel extras

  • Gateway to Singapore, and a mere 5 minutes walk to Orchard and Somerset MRT stations

  • Trendy, technology-enabled rooms and suites with spectacular views of Singapore

  • Smart services including a contactless online check-in process and a digital room key

  • Gastronomical experiences with Asian flavours refined with a modern twist

  • 6 unique, cool event spaces that embody a powerful convergence of business and pleasure

Our accommodation(s)

Inspired by the houses of fashion, our 326 rooms and suites are stylish, seamless and smart. Check in online, receive a digital key and head directly to your guestroom for an accelerated arrival. Enjoy the convenience of full in-room automation from your device or Smart TV; leverage the power of integrated entertainment with screen casting.

Hotel location

Pullman Singapore Orchard

270 Orchard Road
238857 Singapore

GPS:1.30344, 103.83624

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  187 reviews

Great service

Customer review rating 5.0/5

Cheryl Friends - Confirmed reviews ALL

The hotel was clean, had modern decor and a trendy vibe. Best of all, the service was excellent and I felt very looked after!

Dear Pei Shi Cheryl T., Thank you for taking the time to share with us your feedback on your recent stay. I am delighted to know that you have enjoyed the hotel facilities, location and most importantly, appreciating our hard-working team members that have truly went above and beyond to deliver your needs and expectations. I am certain they will be motivated to do even better for all of our guests. We will continuously monitor and enhance our products and services so that we will be able to provide even better experiences on your next visit and for all of our guests. Once again, thank you Cheryl and we look forward to welcome you back again. Best Regards, Isaac Molina Director of Operations Pullman Singapore Orchard

Well located and nicely set up level 4 dining area

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The location is fantastic for going around orchard road. ample parking on site. Level 4 dining area is nicely set up. Rooms set up is a mixed of old/new furnishings and some may be functionally flawed.

Dear Martin Tze Cheng H., I do appreciate you taking the time to share with us your experience during your stay at the Pullman Singapore Orchard. I am delighted to know that we are able to provide an enjoyable stay and perhaps meet some of your expectations. You did mention that there were certain aspects of the room that is functionally flawed and perhaps you could share with me the details to my email: is… I will then investigate and ensure that we rectify the issues immediately so that we are able to do better for all of our guests. Thank you Best, Isaac Molina Director of Operations Pullman Singapore Orchard

Clean and nice View

Customer review rating 5.0/5

William Families - Confirmed reviews ALL

The place is clean and the view is awesome. Great location as it's in the middle of orchard road.

Dear WILLIAM JUN MUN F., We very much appreciate your comments regarding your stay at the Pullman Singapore Orchard. It is always a pleasure to receive positive feedback regarding our hardworking team members who are able to deliver the right experiences for you and definitely the location is well appreciated by all of our guests including yourself. I understand that the facial recognition was unable to detect while checking in and it is due to the running lights on the ceiling. We will share this with our software vendor and ensure that it will be fix. Once again, thank you for choosing Pullman Singapore Orchard as your choice of stay and we look forward to welcome you back soon. Best, Isaac Molina Director of Operations Pullman Singapore Orchard

Good stay

Customer review rating 4.0/5

Stephanie Families - Confirmed reviews ALL

I enjoyed the stay, the room is clean and well equipped. The staff are friendly and helpful.

Dear Stephanie San San C., Thank you for sharing your feedback with us on your recent stay. I am pleased to know that our staff hard work has been well appreciated and able to make your stay an enjoyable one. We will always continue to do better and if you feel there is anything we can improve, do let us know. Once again, thank you so much and look forward to welcome you back again. Best, Isaac Molina Director of Operations Pullman Singapore Orchard

Can be better

Customer review rating 3.0/5

Al Business - Confirmed reviews ALL

Was looking to new Pullman Orchard, however, think that the crew were new and require enhanced training to be up to 5 stars.

Dear Alexander Eng Thiam L., Allow me to begin this email by saying i am truly sorry for your unpleasant experience while staying with us. We are experiencing teething issues with the mobile check in and we are already working with our vendor to have all the issues fixed. No excuse but i believe we could have done better in terms of your check in experience. I am sorry to learn that the bathroom shower is leaking, and we will find the root cause of this and fix it immediately. For the room service and guests' services issues, allow me to further investigate this matter and assure you that i will address this with the team accordingly. Please do know that it is never our intention to provide this appalling service to any guests. It is through feedback like yours that will allow us to improve, learn and do better for each and every guests. Once again, please do accept my sincere apologies and you can reach me at is… should you have further feedback to share. Best, Isaac Molina Director of Operations Pullman Singapore Orchard

Other web-users rate our hotel

  • 54 reviews 9.2/10 Location
  • 77 reviews 5.9/10 Room
  • 77 reviews 7.4/10 Service
  • 33 reviews 7.9/10 Vibe
  • 33 reviews 3.4/10 Comfort
  • 20 reviews 6.1/10 Breakfast
  • 20 reviews 5.7/10 Food
  • 14 reviews 5.6/10 Cleanliness

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