The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,371 reviews

The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,371 reviews

Customer review rating 5.0/5

Rachel M. Couples - Confirmed reviews ALL

Great hotel. First time staying here. Was very clean, staff were professional and polite. The room’s spacious and beds comfy. The food was good and cocktails yummy.

Dear Ms M., Thank you ever so much for choosing to stay with us and taking the time to share such kind feedback. We are thrilled to hear you found everything clean and comfortable, and that our team made a positive impression. We truly look forward to welcoming you back for another wonderful stay. In the meantime, we send our renewed apprecation of your thoughtful feedback. With Best Wishes, Sachil Ushan Front Office Manager Municipal Hotel & Spa Liverpool – MGallery Collection

Customer review rating 5.0/5

Megan W. Couples - Confirmed reviews ALL

Such a great stay! All the staff were so kind and welcoming. The room was beautifully decorated and location was very central!

Dear Ms W., Thank you for your thoughtful feedback. We are truly delighted to hear that you had such a great stay and that our team made you feel so welcome. We look forward to welcoming you back again soon; in the meantime, we send our renewed appreciation of your generous feedback. With Best Wishes, Sachil Ushan Front of House Manager Municipal Hotel & Spa - MGallery Collection

Customer review rating 5.0/5

Martin S. Business - Confirmed reviews ALL

Outstanding

Dear Mr S., Thank you ever so much for taking the time to share such wonderful feedback. We are thrilled to hear how much you enjoyed your recent stay, and truly look forward to welcoming you back to The Municipal Hotel & Spa whenever your plans next allow. With Best Wishes, Sachil Ushan Front Office Manager Municipal Hotel & Spa Liverpool – MGallery Collection

Customer review rating 4.5/5

Barry M. Couples - Confirmed reviews ALL

The staff are all very friendly and helpful.

Dear Mr M., Thank you ever so much for sharing such wonderful feedback. We are thrilled to hear how much you enjoyed your recent stay, and that our team's warmth and attentiveness contributed to your enjoyment. We hope to have the pleasure of welcoming you back to The Municipal Hotel & Spa in the future; in the meantime, we send our renewed appreciation of your kind words. With Best Wishes, Sachil Ushan Front Office Manager Municipal Hotel & Spa Liverpool – MGallery Collection

Customer review rating 3.5/5

Richard F. Couples - Confirmed reviews ALL

Interesting hotel with friendly and conscientious staff. Use of pool not well thought through - this is the first time ever we have been charged for use of a pool. I can see why and we still used it but the facility is not well thought through and Hotel missing a trick or two. Send someone to experience the Pool and Spa at Hotel St George Helsinki. (No cost unless having treatments but includes low cost extras that make the whole experience relaxing.) In addition we experienced operational difficulties at the spa causing staff to be stressed. Breakfast is a good experience and food excellent. Again staff excellent, friendly and efficient.

Dear Mr F., Thank you ever so much for taking the time to share your impressions following your recent stay with us. We’re pleased to know you appreciated the warm service from our team and enjoyed your breakfast experience, your kind words will certainly be passed along. That said, I’m truly sorry to hear that the spa access and payment experience fell short of expectations. Your thoughtful suggestions are noted and appreciated, and I’ve shared your remarks with our spa management team for consideration as we continue refining our guest journey. We hope to have the opportunity to welcome you again, and in the meantime, we send our renewed appreciation for your honest and constructive feedback. With Best Wishes, Sachil Ushan Front Office Manager Municipal Hotel & Spa Liverpool – MGallery Collection

Other web-users rate our hotel

  • 1,378 reviews 9.5/10 Location
  • 2,643 reviews 7.2/10 Room
  • 3,074 reviews 8.1/10 Service
  • 18 reviews 4.1/10 WiFi
  • 1,587 reviews 8.6/10 Amenities
  • 1,142 reviews 9.3/10 Vibe
  • 1,056 reviews 7.9/10 Bar
  • 937 reviews 6/10 Food

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