The Municipal Hotel & Spa Liverpool - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.5/5 2,649 reviews

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The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 1
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The Municipal Hotel & Spa Liverpool - MGallery Collection - Image 4
Municipal Building, Dale Street, L2 2DH LIVERPOOL, United Kingdom

Description

Hotel extras

  • Luxurious central location in Liverpool close to everything you will love about Liverpool

  • 179 modern and luxurious bedrooms with special touches for a memorable experience

  • Our British brasserie offers delicious dishes from around the globe in a stunning decor

  • Pampering alert: Thermae spa, city view pool, sauna, nail bar, luxurious treatments, etc.

  • 6 unique boardrooms for meetings and events to remember

Our accommodation(s)

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Room 1

Hotel location

The Municipal Hotel & Spa Liverpool - MGallery Collection

Municipal Building, Dale Street
L2 2DH LIVERPOOL
United Kingdom

GPS:53.4085, -2.9862

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,649 reviews

Customer review rating 4.0/5

Grapci J. Business - Confirmed reviews ALL

Dear Ms J., Thank you for your wonderful review. We are delighted you enjoyed your stay at The Municipal and appreciated our beautiful historic surroundings, central location and comfort. It is lovely to hear that our team helped create such a positive experience. We also appreciate your feedback regarding the pool. Our thermal experience is designed as a complete wellness journey, offering guests access to a range of carefully curated facilities and within a tranquil spa environment. The experience is much more than a traditional pool visit, with dedicated spaces designed for relaxation, restoration, and wellbeing. Thank you again for sharing your thoughts, and we hope to have the pleasure of welcoming you back for another memorable stay. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 5.0/5

Rebeccamrs K. Business - Confirmed reviews ALL

Dear Mrs K., Thank you for your exceptional review. We are truly delighted that every aspect of your stay, from the warm hospitality of our team and the comfort of your room to your dining experiences, exceeded your expectations. Knowing that we will be your first choice for both business and leisure stays is the highest compliment we could receive! We sincerely appreciate your kind words and look forward to welcoming you, your family, and your friends back for many more memorable stays. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 4.5/5

Marc F. Couples - Confirmed reviews ALL

Dear Mr F., Thank you for your wonderful review. We are delighted you enjoyed your weekend break and appreciated our unique historic setting, excellent location, and facilities. We look forward to welcoming you back for another exceptional stay in the future! With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 5.0/5

Jennie D. Couples - Confirmed reviews ALL

Dear Ms D., Thank you for your wonderful review and for choosing to return to us time and time again. We are truly delighted to hear that our team’s warm welcome, professionalism, and genuine hospitality continue to make your stays so enjoyable. Your loyalty means a great deal to us, and we are grateful for your kind words. We look forward to welcoming you back again soon for another exceptional experience in the not-too-distant future. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Customer review rating 4.5/5

Lucy S. Business - Confirmed reviews ALL

Dear Ms S., Thank you for sharing your feedback. We are delighted to hear that you found your room comfortable and our team welcoming and helpful. We sincerely apologise, however, for the delay you experienced with breakfast and the impact this had on your business appointment and taxi arrangements. We understand the importance of timely service, particularly when guests are travelling for work, and we regret that we did not meet the high standards of efficiency and care we aim to provide. Your comments have been shared with our team as we continue to refine our service and ensure that our guests’ requirements are anticipated and delivered with the attention they deserve. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future. With Warmest Regards, Charlotte Whittle - Adams Guest Relations Manager

Other web-users rate our hotel

  • 1,142 reviews 9.6/10 Location
  • 2,245 reviews 7.5/10 Room
  • 2,880 reviews 8.5/10 Service
  • 24 reviews 6/10 WiFi
  • 1,274 reviews 8.8/10 Amenities
  • 1,040 reviews 6.1/10 Comfort
  • 938 reviews 9.3/10 Vibe
  • 874 reviews 8.2/10 Bar

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