Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.0/5 2,661 reviews

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Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,661 reviews

TripAdvisor Rating  3.1/5  25 reviews

Good location. clunky check-in and awkward staff

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

the experience starts by having a staff member stand over your shoulder whilst doing the self service check-in. i personally think if you are going to have a self service check-in. let people work through it themselves. otherwise if you want to do it for them, let them go to the counter. this is a very awkward and clunky experience. then the room. i had a water leak from my basin in the room which the quality of install was horrific. The maintenance contractor then suggested he fix it with Silicone. I was then transferred to another room which evidently was a spare room not commonly used. it smelt stale and was dusty (like your grandparents house) I couldn't sleep well in there because I kept sneezing. after the resistance the staff put up moving me the first time I didn't bother asking again. Not to mention the food on room service is wildly priced and low standard. but this is somewhat to be expected with all room service as a whole.

Great location and close to transport and classic sights!

Customer review rating 4.5/5

Brendan S. Families - Confirmed reviews ALL

Our family was in sydney for 4 nights for a holiday and this spot was perfect.

Dear Brendan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stav Ilarionos Guest Experience Executive

Great location and rooms are very modern, great stay and very quite rooms

Customer review rating 5.0/5

Matt T. Couples - Confirmed reviews ALL

The staff and here are very friendly and helpful I would stay again and again, thank you

Dear Matt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stav Ilarionos Guest Experience Executive

poor check in process, poor check out process, mediocre room, overpriced, underwhelming

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Will not stay here again Very mediocre

Automatic check-in is very off-putting

Customer review rating 3.5/5

Aidan F. Business - Confirmed reviews ALL

Perfectly decent hotel, but the choice to layoff staff and run an automatic check-in service made me feel like I was checking into a cheap MacDonald's. The last thing a hotel needs is less human interactivity. This does not engender customer loyalty.

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Other web-users rate our hotel

  • 1,545 reviews 9.4/10 Location
  • 2,042 reviews 6.2/10 Room
  • 1,692 reviews 7.4/10 Service
  • 63 reviews 2.2/10 WiFi
  • 976 reviews 4.4/10 Comfort
  • 807 reviews 5.9/10 Cleanliness
  • 484 reviews 3.5/10 Amenities
  • 436 reviews 5.1/10 Food

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