Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 4.2/5 3,091 reviews

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7 to 9 York Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Central location with Sydney's iconic sights on the doorstep

  • Great transports links, including easy, direct access to the airport

  • Newly refurbished rooms with state-of-the-art digital facilities

  • Modern dining and creative cocktails at Birdie Bar & Brasserie

  • Fitness centre with treadmill, bikes and free weights

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Telephone
Fax +61000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Step into an ode to all things avian at Birdie Bar & Brasserie. Order a Fast Lunch if you're short on time and have a big appetite, or choose one of our delectable sharing platters to enjoy with friends and family. Tasty fare on your terms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,091 reviews

TripAdvisor Rating  3.2/5  38 reviews

Customer review rating 3.5/5

Kim C. R. T. Business - Confirmed reviews ALL

Everything's fine and service was excellent. My only disappointment is the TV. There is no internet connection to the TV and no Netflix, etc. To be honest, the free-to-air TV channels were extremely boring. Hardly any movies.

Dear Kim, Thank you for your kind feedback about our service — we’re truly pleased to hear that everything else met your expectations and that you found the service excellent. We also appreciate your honest comments regarding the TV experience. We understand that having internet-connected TV and access to streaming platforms like Netflix has become an important part of many guests’ stays. We’re sorry that the available channels did not provide the entertainment you were hoping for. Your feedback is very valuable, and we will certainly share it with management as we continue to look at ways to improve our in-room facilities. We hope to welcome you back again and provide an even better experience next time. Regards, Stav.I Guest Experience Executive

Customer review rating 2.0/5

Moniruzzaman M. Solo - Confirmed reviews ALL

Found expired liquid milk for tea/coffee in the minibar drawer which became toxic with extremely bad odor. I immediately took to the the receptions in the morning and demanded an investigation which I don't was done or not !! Also house keeping was lousy.

Customer review rating 4.0/5

Arvind K. R. Business - Confirmed reviews ALL

Good experience

Dear Arvind, Thank you so much for your positive feedback! We’re delighted to hear you had a good experience with us. Your kind words truly mean a lot to our team, and we’re so pleased we could make your stay enjoyable. We look forward to welcoming you back again soon! Regards, Stav.I Guest Experience Executive

Customer review rating 3.0/5

Timothy N. Business - Confirmed reviews ALL

I have stayed here a number of times but stayed one night during my most recent stay. The room is fine for one night and the bed/pillows are mostly comfortable. The fridge and cabinet are good and there is decent space. The couch and movable table is welcome. The air con is loud and very hard to regulate. I've never found the perfect temperature/setting here. The bathroom is small and pokey and the shower pressure weak. The lack of shower door isn't great if you move around a bit in the shower. You can hear everything that happens in the hallway, too. But. if you stay on the Darling Harbour side you can't hear much street noise. The breakfast downstairs used to be better but is now just ok. The service, however, has always been good.

Dear Timothy, Thank you for your continued loyalty and for taking the time to share such detailed feedback following your recent stay with us. We truly value guests like you who return time and again. We’re pleased to hear that you find the rooms suitable for a short stay and that you appreciate the comfort of the bed, the in-room space, fridge, cabinetry, and the addition of the couch and movable table. It’s also wonderful to know that our service has consistently met your expectations — that means a great deal to our team. At the same time, we’re sorry to learn about the aspects that did not fully meet your expectations. Your comments regarding the air conditioning, bathroom layout, shower pressure, hallway noise, and the current breakfast experience are all noted and appreciated. We understand how these details can impact overall comfort, and your feedback will be shared with the relevant teams as we continue working on improvements. We’re glad you’ve found the Darling Harbour side to be quieter, and we would be happy to note that preference for any future stays. Thank you again for your honest and balanced review. We look forward to welcoming you back for another visit soon. Regards, Stav.i Guest Experience Executive

Customer review rating 2.0/5

Tina H. Business - Confirmed reviews ALL

Can I please have invoice emailed to me

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Other web-users rate our hotel

  • 1,569 reviews 9.4/10 Location
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  • 932 reviews 4.6/10 Comfort
  • 796 reviews 6.3/10 Cleanliness
  • 499 reviews 6.4/10 Breakfast
  • 370 reviews 4.1/10 Amenities

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