Novotel Sydney City Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 2,291 reviews

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7 to 9 York Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Located in the heart of Sydney CBD close to Wynyard station

  • Features 24 hour reception and onsite parking

  • Newly renovated and rebranded

  • Located close to Circular Quay, Opera House and Harbour Bridge

  • New rooms include TV with Chromecast

Our accommodation(s)

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Hotel location

Novotel Sydney City Centre

7 to 9 York Street
2000 SYDNEY
Australia

GPS:-33.86481857299805, 151.20530700683594

Telephone
Fax 000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

BIRDIE BAR & BRASSERIE

Experience the culinary tapestry at Birdie inspired by the curious & colourful Australian little bird, named Lori, where traditional and modern seamlessly intertwine in our British inspired menu, with local Australian flavours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,291 reviews

TripAdvisor Rating  3.0/5  15 reviews

Great overall value

Customer review rating 4.5/5

Jo A. Families - Confirmed reviews ALL

Stayed for 3 nights with my adult daughter as part of a 10 day travel vacation. The check in was effortless & the gentleman at the reception desk was extremely friendly & helpful. The room was as advertised & the bathroom was new & clean. The location was a short 3-5 min walk to the wharf & restaurants. I woukd stay here again.

Dear Jo A., We very much appreciate your comments regarding your stay at the Novotel Sydney City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad that you enjoyed your overall stay and loved the service of my team. It gives us immense pleasure every day, when we can be a part of guest's comfortable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Johnny Sanaullah Front Office Manager

Easy check in

Customer review rating 3.5/5

Kaleen Couples - Confirmed reviews ALL

Check in was easy. The bed wasn’t the most comfortable, it was very hard and firm but I still managed to sleep in it! Having the goodies in the room was a great touch but very expensive!

Dear kaleen, We very much appreciate your comments regarding your stay at the Novotel Sydney City Centre. I have taken notes of your feedback and shared with the relevant departments. Your feedback is very important to us and my team constantly works to make the improvement so that the guest can have a comfortable stay. Kaleen, Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Johnny Sanaullah Front Office Manager

Great location

Customer review rating 3.5/5

Jdub Solo - Confirmed reviews ALL

Staff are excellent, warm and welcoming. Despite the refurb, the hotel still feels aged and the bathroom is small and poorly refurbished. However, it is a great hotel with great access to Wynyard Station and northern CBD.

Dear Jake, Thank you for taking the time to share your feedback. I have taken notes about your comments and shared with the relevant department to make sure they investigate it further and make the required changes where possible. I am glad that you liked the location and the service from Cameron. Thank you once again for sharing your experience and we hope to welcome you back to our hotel very soon! Sincerely, Johnny Sanaullah Front Office Manager

Great room with comfortable bed, and large tv with good supply of tea and milk and nice body Lotion and shampoo

Customer review rating 5.0/5

Kylie G. Solo - Confirmed reviews ALL

Helpful with giving directions. Self serve checkin was longer than if I’d just gone to the reception desk. That would be my only negative. The woman had to stand and watch me do it when it could have been a lot quicker if I’d just been served by the reception staff and given a key. Didn’t seem to be a time saver at all.

Dear Kylie G., We very much appreciate your comments regarding your stay at the Novotel Sydney City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. However, I do take notes of your comments about the self-check-in kiosk. I will share with the relevant department and member of the team to ensure that we can make necessary changes where required. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Johnny Sanaullah Front Office Manager

lovely location

Customer review rating 5.0/5

Jo C. Couples - Confirmed reviews ALL

the hotel is so easy to access and it was very comfortable

Dear Cowie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and liked the location. Hope to see you again very soon. Kind Regards, Johnny Sanaullah Front Office Manager

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Other web-users rate our hotel

  • 1,456 reviews 9.5/10 Location
  • 1,975 reviews 6.3/10 Room
  • 1,514 reviews 7.4/10 Service
  • 51 reviews 3.3/10 WiFi
  • 983 reviews 4.6/10 Comfort
  • 811 reviews 5.9/10 Cleanliness
  • 516 reviews 3/10 Amenities
  • 392 reviews 5.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.