Mercure Sydney Bankstown 4 stars

Customer review rating (ALL Rating) 4.2/5 596 reviews

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Mercure Sydney Bankstown - Image 1
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8 Greenfield Parade, Entry from 6 Mona Street, 2200 BANKSTOWN, Australia

Description

Hotel extras

  • Access to all Sports Club restaurants and bars

  • Convenient Access to Sydney Olympic Park Stadium and Entertainment venues

  • All rooms with kitchenette facilities

  • Free and secure undercover parking

  • The hotel requires a valid ID to be presented upon check-in (rules by Bankstown Sports Club).

Our accommodation(s)

Hotel location

Mercure Sydney Bankstown

8 Greenfield Parade, Entry from 6 Mona Street
2200 BANKSTOWN
Australia

GPS:-33.917301, 151.035843

Telephone
Fax 000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

THE BAR

Non contractual photo

The Bar is situated in the heart of the Rainforest Lounge. The ever popular Rainforest Lounge is unique to Bankstown Sports with its lush greenery depicting a tranquil rainforest. A relaxing space to escape the hustle and bustle. AccorPlus not applicable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  596 reviews

TripAdvisor Rating  3.5/5  14 reviews

Near to my business, near to town center

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Lovely place with extemely friendly staff. Rooms on the upper floors are renovated and really nice. I would rate higher IF the internat worked. Unfortunately it is the worst from all Mercure hotels I have visited so far. To establish a VPN tunnel with my company in Europe is nearly impossible and I needed to go down to the sports center for most of my work - this should not be the case.

Dear Gabriel, Thank you for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and enjoyed the newly renovated rooms along with our friendly staff. We sincerely apologise for the inconvenience you faced with the internet. Your feedback is valuable, and we will address this issue to ensure a more reliable and efficient internet connection for our guests, especially for business needs. We appreciate your understanding and look forward to the opportunity to welcome you back for an improved and seamless stay. Thank you for choosing our hotel. Warm regards, Mercure Sydney Bankstown

A safe pair of hands

Customer review rating 4.0/5

Peter Business - Confirmed reviews ALL

I appreciate that somebody in the back office often allocates us one of our favourite rooms. That keeps us coming back. Rooms are good. The new reception is modern and light-filled. Staff are helpful. Wifi ok. Plenty of free parking is a major plus for Sydney. Attached to the club there are several options for dinner and drinks. As gold we got water but no chocolates this time :( Otherwise this is a very comfortable and reliable place to stay.

Dear Peter, Thank you for your loyal patronage and for sharing your experience with us. We're delighted to know that you appreciate our efforts to allocate one of your favorite rooms and that it keeps you coming back. We're pleased to hear your positive comments about the rooms, modern reception, helpful staff, and the convenience of ample free parking. We apologise for the oversight regarding the chocolates, and we'll make sure to address this for your future stays. It's always a pleasure to welcome you, and we look forward to providing you with many more comfortable and reliable stays. Thank you for choosing our hotel. Warm regards, Mercure Sydney Bankstown

Nice place

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good and fun times

Dear Ross, Thank you for taking the time to share your experience with us. We're delighted to hear that you had a nice time during your stay and that you enjoyed good and fun moments. Our goal is to provide a positive and enjoyable experience for our guests, and we're thrilled that we could contribute to your satisfaction. If there's anything specific you enjoyed or any preferences you have for your next visit, please feel free to share them with us. We look forward to the opportunity to welcome you back for more good times. Thank you for choosing our hotel. Warm regards, Mercure Sydney Bankstown

A comfortable stay

Customer review rating 4.0/5

Luke E. Couples - Confirmed reviews ALL

The room was very clean, comfortable; with the bed, and linen being very good. I was a little surprised by the high room tariff though, considering what it purchased.

Dear Luke, Thank you for taking the time to provide feedback on your recent stay. We're pleased to hear that you found your room clean and comfortable, with high-quality bedding adding to your overall comfort. We appreciate your observation about the room tariff, and we understand your concern. We continually review our pricing to ensure it reflects the value and quality of the experience we aim to provide. Your feedback is invaluable, and we will take it into consideration for future adjustments. We hope to have the opportunity to welcome you back for another comfortable stay. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share them with us. Thank you for choosing our hotel. Warm regards, Mercure Sydney Bankstown

Well location for our trip

Customer review rating 3.5/5

Jly Friends - Confirmed reviews ALL

The checkin staff (Maria?) was not appeared very welcoming & untrained. Took a significant time to process our check in. Did not check our Accord Status & appeared almost dismissive when we inquired for possible upgrade availability. Only when overheard by a senior staff who intervened & instructed Maria? In the process. May be Maria did not have a good day.

Dear Jonathan, Thank you for sharing your experience with us. We appreciate your feedback and want to extend our sincere apologies for any inconvenience you faced during check-in. It's disheartening to learn that the service provided by one of our staff members, did not meet our usual standards. We apologise for the delay and any perceived lack of attention. Rest assured, your comments will be shared with our team, and we'll take the necessary steps to address and improve our service delivery. We're grateful for your understanding and for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide a more seamless and welcoming experience in the future. Thank you for choosing our hotel. Warm regards, Mercure Sydney Bankstown

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Other web-users rate our hotel

  • 445 reviews 8.7/10 Location
  • 653 reviews 6.6/10 Room
  • 455 reviews 7.3/10 Service
  • 9 reviews 4.9/10 WiFi
  • 312 reviews 6.7/10 Cleanliness
  • 277 reviews 5.9/10 Amenities
  • 48 reviews 7.1/10 Breakfast
  • 11 reviews 3.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.