Mercure Perth On Hay 4 stars

Customer review rating (ALL Rating) 3.6/5 1,558 reviews

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Description

Hotel extras

  • Ideal central location with Perth's major sites on your doorstep

  • Buzzing outdoor terrace for cocktails and snacks in the sun

  • Mercure Hotel signature details in every room and public area

  • Popular on-site restaurant and flexible meeting rooms

  • Convenient express self-check-in and check-out kiosks

Our accommodation(s)

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Hotel location

Mercure Perth On Hay

417 Hay Street
6000 PERTH
Australia

GPS:-31.95662, 115.86551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOP & HUDDLE

Smoked meats prepared with spice and soul are the signatures of Hop & Huddle, a popular Mercure Hotel restaurant in Perth CBD. Book a table for two or treat the tribe to insta-worthy shakes and smoothies, schnitzels and melt-in-your-mouth ribs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,558 reviews

TripAdvisor Rating  2.5/5  46 reviews

Customer review rating 2.0/5

Stephen C. Couples - Confirmed reviews ALL

On arrival I requested a possible upgrade and was told that I had already been upgraded to the 8th floor. Not sure why this was supposed to be good as there were no views to be experienced from this room just a view of the building next door. The Bath looked like a war zone as it was badly stained and looked disgusting, the remainder of the room was satisfactory. On checkout in the morning I was unable to use any of my accumulated points to pay for meals and drinks as the hotel person on the desk, did not know the process and the manager was unavailable until 3pm, so that didn’t work for us. However on a positive note the hotel staff were very friendly and the food for dinner and breakfast and drink service were good.

Customer review rating 3.5/5

Danielle S. Friends - Confirmed reviews ALL

We stayed 2 nights, used the self check/in/out which was convenient and easy. The room was neat and tidy, but basic.The bath needs replacing, very stained, Good location, it suited us for a short stay.

Customer review rating 5.0/5

Jennifer R. Solo - Confirmed reviews ALL

Staff were very helpful, informative and friendly.

Great location but dated rooms

TripAdvisor rating 3.0/5

Tonia M Couples - TripAdvisor review

Our stay was ok, the room was clean and tidy. The rooms are in desperate need of an upgrade, they are dated. The location is good and you are within walking distance to a lot of attractions and shops. The view of St Mary,s Cathedral is lovely. The breakfast is mediocre.

Customer review rating 5.0/5

Priyanka M. Families - Confirmed reviews ALL

Perfect location, good staff especially special thanks to James who was kind and cooperative .Highly recommended

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Other web-users rate our hotel

  • 819 reviews 8.4/10 Location
  • 1,368 reviews 5/10 Room
  • 1,063 reviews 7/10 Service
  • 16 reviews 7.5/10 WiFi
  • 611 reviews 4.1/10 Cleanliness
  • 350 reviews 5.9/10 Breakfast
  • 309 reviews 3.1/10 Vibe
  • 240 reviews 2.8/10 Amenities

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