Hyde Hotel Dubai 5 stars

Customer review rating (ALL Rating) 4.6/5 2,092 reviews

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Description

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Hotel location

Hyde Hotel Dubai

Dubai, Business Bay, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.181667, 55.279056

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,092 reviews

Amazingly accommodating and welcoming staff

Customer review rating 4.5/5

Jon F. Business - Confirmed reviews ALL

Same as it always is - a genuine pleasure to stay here

Dear Jon, Thank you for your amazing feedback! We’re thrilled to hear that our accommodating and welcoming staff made your stay a genuine pleasure. It’s wonderful to know that our front desk, porters, and restaurant managers made you feel special and valued as a guest. Your kind words mean a lot to us, and we’ll be sure to share them with our entire team. We look forward to welcoming you back soon for another exceptional stay. Best regards, Mouché Scheepers Guest Relations

Good stay

Customer review rating 5.0/5

Mohammed A. Couples - Confirmed reviews ALL

Beautiful and quiet hotel. Elegant rooms and finishing. The staff is helpful. Thank you all

Dear Mohamed, Thank you for sharing your experience with us! We’re thrilled to hear that you had a good stay and found our hotel beautiful and quiet. We’re glad you enjoyed the elegant rooms and appreciated the helpfulness of our staff. Your kind words mean a lot to us, and we’ll be sure to share them with our team. We look forward to welcoming you back soon for another pleasant stay. Best regards, Mouché Scheepers Guest Relations

Good hotel

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Nice

Dear Bandar, Thank you for sharing your feedback with us. We apologize for the lack of information regarding our hotel facilities and activities and for the inconvenience you experienced with taxi services. We are committed to improving our guest experience, and your comments will help us enhance our services and communication. We hope to have the opportunity to welcome you back and provide a more seamless stay in the future. Warm Regards, Mouché Scheepers Guest Relations

Good stay and location

Customer review rating 4.5/5

Mohamed A. Families - Confirmed reviews ALL

All is good

Dear Mohammed, Thank you for sharing your positive feedback! We're pleased to know that you enjoyed your stay and appreciated our convenient location. We look forward to welcoming you back for another wonderful stay. Warm Regards, Mouché Scheepers Guest Relations

Bad service

Customer review rating 2.5/5

Asma A. Friends - Confirmed reviews ALL

I did not book in Hyde or choose an 5 stars hotel to get this service, when we arrived the valet worker did not help with the luggage! So i had to do his job! And this unacceptable

Dear Asma, We sincerely apologize for the inconvenience and disappointment you experienced during your recent stay. This is not the level of service we strive to provide, and we deeply regret that our valet service did not meet your expectations. Please rest assured that we will address this issue with our team to prevent such occurrences in the future. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back and provide the exceptional service you deserve. Warm Regards, Mouché Scheepers Guest Relations

Other web-users rate our hotel

  • 758 reviews 8.7/10 Location
  • 1,264 reviews 8.7/10 Room
  • 1,659 reviews 9.2/10 Service
  • 15 reviews 3.8/10 WiFi
  • 528 reviews 8.4/10 Cleanliness
  • 476 reviews 8.1/10 Breakfast
  • 467 reviews 9.2/10 Vibe
  • 74 reviews 9.6/10 Wellness Area

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