Raffles The Palm Dubai 5 stars

Customer review rating (ALL Rating) 4.7/5 3,550 reviews

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Description

Hotel extras

  • An authentic palace that blends European heritage with Dubai's vibrancy

  • Guestrooms feature a touch of royalty with handcrafted furniture by Francesco Molon

  • The privilege of space In the largest rooms on the Palm Island

  • Secluded luxury villas allowing a full resort experience.

  • Raffles legendary butlers service available to elevate the truly bespoke hotel experience.

Our accommodation(s)

Hotel location

Raffles The Palm Dubai

West Cresent, Palm Jumeirah, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.110703, 55.109405685735524

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,550 reviews

TripAdvisor Rating  5.0/5  2,982 reviews

Certificate of excellence 2024

Love Raffles! ❤️

TripAdvisor rating 5.0/5

NanaB1987 TripAdvisor review

The hotel is amazing….dream rooms,spacious and comfortable! The food,the views….everything at the highest! Our cleaning guy,Saikirin was such a nice and smiling man….full of good energy! We enjoyed every moment spent there….and we will be back every year!

Club all the way

TripAdvisor rating 5.0/5

Connector800696 TripAdvisor review

A superb team which is why this was my third trip. Overly attentive staff and the Club room is highly recommended. Club butler Isuru in particular goes out of his way for guests and is a credit to the hotel. All breakfast and evening staff pleasant and professional. My fourth trip awaits!

Beautiful hotel, outstanding staff

TripAdvisor rating 5.0/5

Iida S TripAdvisor review

We’ve stayed twice now in Raffles the Palm as family of 3. Past 20 years I’ve travelled for living, so I have seen my fair share of places and hotels. From all of them I can rank this as number one. The hotel/garden/pool/beach are all beautiful, but I wouldn’t say that is what makes this place unique. Whole heartedly I can say that the staff is the best I’ve seen anywhere in the world. Nothing is too much of trouble and you get the feeling everyone genuinely wants to make your stay extraordinary. My 5-year-old daughter was treated like a royalty, so I’d definitely recommend the place for families. The kids club is excellent with very capable and professional teachers. As said, I want to give credits to all staff, but there are 2 people I want to mention separately. Reuben (Club Ambassador) and Shehan (waiter in the club lounge) made our stay amazing. We loved seeing them both every day and they both consistently went above and beyond. Hope they’ll get the credit deserved. We’ve had the pleasure to meet Reuben both times while staying at Raffles, and we do hope to see him, and rest of the lovely staff, this year too on our return. Many thanks, Raffles The Palm is the first ever hotel I have returned for exact same holiday, and happily do it again!

Dear 563iidal, Thank you for your heartfelt review and for choosing Raffles The Palm Dubai for the second time—it truly means the world to us! We are beyond delighted to hear that your experience with us has been nothing short of extraordinary. Your kind words about our hotel, facilities, and especially our dedicated team bring us immense joy. It is our passion to create unforgettable moments, and knowing that our colleagues, particularly Reuben and Shehan, played such a special role in making your stay exceptional is truly rewarding. Rest assured, we will share your wonderful feedback with them, as well as the entire team. We are especially touched by your mention of your daughter being treated like royalty—family experiences are at the heart of what we do, and we are thrilled that she enjoyed the Kids Club and our warm hospitality. It would be an absolute pleasure to welcome you and your family back for another memorable stay. Until then, we send our warmest regards and look forward to seeing you again soon at your home away from home. Best regards, Aaron Kaupp Managing Director

Great service

Customer review rating 5.0/5

Jim D. Friends - Confirmed reviews ALL

Nice accommodations. Gold floor service and food/spirits were excellent

Customer review rating 4.5/5

A.s Friends - Confirmed reviews ALL

A very enjoyable and impressive experience that I would be happy to recreate on our next visit to your place.

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Other web-users rate our hotel

  • 599 reviews 8.4/10 Location
  • 1,347 reviews 9/10 Room
  • 2,446 reviews 8.6/10 Service
  • 8 reviews 3.8/10 WiFi
  • 1,123 reviews 7.7/10 Food
  • 807 reviews 9/10 Amenities
  • 770 reviews 9.4/10 Vibe
  • 385 reviews 8.3/10 Cleanliness

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