Raffles The Palm 5 stars

Avoid this hotel at all costs unless you want to spend 3 days inside an Indian Wedding. The noise and disruption started on our 3rd day with the set up for the Indian Wedding, with sun loungers removed from around the pool and the beach to make way for enormous stages with workman walking through the pool area carrying scaffolding.At 10:00am the noise started with drums banging MC screeching over sound system and general mayhem around the pool. Management didn't care about the other guests as you can clearly see from other complainants and probably the enormous payment they received by hosting the wedding more than paid for the disgruntled guests who will never return to Raffles The Palm Dubai. My advice is if you are thinking of holidaying at Raffles email ahead and get written confirmation that they wont be holding a 3 day Indian Wedding

Our holiday to Raffles The Palm was a fabulous experience, made more special in that we were celebrating our wedding anniversary whilst visiting. Robert clarified our special occasion during check in and we were surprised by a wonderful display in our room on our anniversary - we had double swan artistry made out of towels with rose petals, balloons as well a beautiful and delicious strawberry mousse cake. Mirzo and his team had taken the time to make this special surprise and it was appreciated. The standard of the room was high with any extra toiletries, water/coffee or fruit supplied with a smile by staff. The room and hotel including pool area is kept very clean and comfortable. We chose half board given that this hotel is on the palm and there aren’t many restaurants nearby (unless you travel up to the Atlantis). The breakfast options were extensive and kept well supplied. Some guests seemed more aware than others to request bowls of strawberries which were kept under the buffet for them (this was slightly odd). The food at dinner offered a decent international buffet with special nights throughout the week adding the option of BBQ. We had one occasion whereby the lights in our room flipped a fuse switch but Shakheel from maintenance was helpful and efficient in rectifying this. Finally we were wished ‘bon voyage’ by Farhan in the restaurant during our last night’s dinner with another delicious cake! In conclusion, this hotel’s standard is maintained by the hard work of many staff who are all happy to assist. The price of alcohol such as wine is not cheap but this is no different to other 5* hotels in Dubai. If you are looking for relaxation and luxury, you will not be disappointed.

Thanks for great time lovely place!! I would like to recommend iftar is great and service is perfect also buffet yummy and atmosphere Probably one of the best places in Dubai, the staff were super nice and helpful specially Hamza , the food and drinks were amazing , I highly recommend.

Your stay was absolutely beautiful! The stuff was so friendly and helpful! Especially Muthui, Aklima housekeeping, Ajay housekeeping supervisor & Isuru butler did an amazing job! Will definitely come back!

We keep coming back to this hotel because it’s one of the best Nice stuff and great hospitality Need to recommend a massage in the spa I never had such a great massage in my life ( and we travel a lot and I go for a massage in every hotel ) Just amazing Big thanks to the spa team ⭐️⭐️⭐️⭐️⭐️⭐️⭐️