Raffles The Palm Dubai 5 stars

Customer review rating (ALL Rating) 4.7/5 3,578 reviews

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Description

Hotel extras

  • An authentic palace that blends European heritage with Dubai's vibrancy

  • Guestrooms feature a touch of royalty with handcrafted furniture by Francesco Molon

  • The privilege of space In the largest rooms on the Palm Island

  • Secluded luxury villas allowing a full resort experience.

  • Raffles legendary butlers service available to elevate the truly bespoke hotel experience.

Our accommodation(s)

Hotel location

Raffles The Palm Dubai

West Cresent, Palm Jumeirah, Dubai
213208 DUBAI
United Arab Emirates

GPS:25.110703, 55.109405685735524

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,578 reviews

TripAdvisor Rating  5.0/5  2,856 reviews

Certificate of excellence 2024

Outstanding service from Isuru Wijenayaka

TripAdvisor rating 5.0/5

Robert F Couples - TripAdvisor review

Outstanding service from all staff. This was our second visit to Raffles the Palm. We were expertly looked after by our butler Isuru Wijenayaka. This is the second time we have had the pleasure of meeting Isuru and like our previous visit he was outstanding. Isuru ensured once again that our visit was trouble free and relaxing. Nothing was too much trouble. We were lucky to meet Mr Prakash Murugensan the head butler. Mr Murugensan was also extremely helpful and professional. We look forward to meeting both on our next visit. I would also like to mention Gular the front office supervisor who helped us achieve an early checkin,Salem and Arpana who ensured that our room was in pristine condition even with the early entry. Janaka and Sherif who looked after our luggage whilst awaiting entry to our room. The hotel is so well managed and the staff so helpful that I would not wish to stay anywhere else when visiting Dubai. Thank you to everyone but especially Isuru.

Dear Robert F, Thank you for taking the time to leave such a beautiful review of your recent stay at Raffles The Palm. We are thrilled to welcome you back for your second visit and are overjoyed to hear that your experience was just as memorable as your first. Your kind words about Isuru, our outstanding butler, truly warm our hearts. It is wonderful to know that he consistently ensures your stay is seamless and relaxing. Isuru, along with Prakash, exemplifies the dedication and professionalism we aim to deliver to all our guests. We are also delighted to hear your appreciation for Gular, Salem, Arpana, Janaka, and Sherif, who each contributed to making your visit extraordinary. Our team takes great pride in ensuring every aspect of your stay is impeccable, and it is incredibly rewarding to see their efforts recognized. Your acknowledgment to overall service is deeply appreciated. Knowing that Raffles The Palm is your preferred destination in Dubai inspires us to continue exceeding expectations. We eagerly await the opportunity to welcome you back for another exceptional experience. Thank you once again for your thoughtful and detailed feedback. Warm regards, Aaron Kaupp Managing Director

Beautiful stay

TripAdvisor rating 5.0/5

Grace C TripAdvisor review

What an incredible stay. The hotel is absolutely beautiful and everyone is so kind. Special thank you to Saikiran from housekeeping he did such a beautiful job everyday of making our room so nice to come back to and ready for bed. What an unforgettable experience. Everyone should want to stay here especially around Christmas.

Dear S7035JYgracec, Thank you for your glowing review of your recent stay at Raffles The Palm Dubai. We are overjoyed to know that you had such a beautiful and unforgettable experience with us. Your kind words about the kindness of our team and the festive atmosphere mean the world to us. Saikiran from housekeeping will be thrilled to hear that his efforts made your stay even more special, ensuring your room was always a delight to return to. The holiday season truly is a magical time at our hotel, and we’re so pleased to have shared it with you. We hope to welcome you back again soon for another incredible stay. Warm regards, Aaron Kaupp Managing Director

Mrs

TripAdvisor rating 5.0/5

Grace Ugo O TripAdvisor review

Very service we've received was fantastic all departments was super and helpful from the cleaning team Saikiran and robinoor housekeeping have amazing personalities. The g Food was also really testy. I say well done to all of you for doing an amazing job.

Dear Graceugoo, Thank you for sharing your fantastic feedback about your recent stay at Raffles The Palm Dubai. We are thrilled to hear that every aspect of your experience, from the helpfulness of our team to the quality of the food, exceeded your expectations. Saikiran and Robinoor from housekeeping will be especially delighted to know their efforts and warm personalities made a positive impression on your stay. Your kind words are a testament to their dedication and the commitment of our entire team to provide exceptional service. We look forward to welcoming you back for another remarkable visit soon. Warm regards, Aaron Kaupp Managing Director

VIP Couples Room Was Perfect

TripAdvisor rating 5.0/5

NorthStar07971500375 TripAdvisor review

We booked a VIP couples suite in Cinq Mondes spa, the overall service and treatments were amazing. Ms. Annie, the Spa Manager was very welcoming and helpful and helped us choose the right treatments for us. I’m happy with service and recommend it to anyone who wants to spend wonderful spa time.

Dear NorthStar07971500375, Thank you for taking the time to share your wonderful experience at Cinq Mondes Spa. We are delighted to hear that your VIP couples suite and treatments exceeded your expectations. Annie and our team take great pride in creating personalized experiences for our guests, and it’s heart-warming to know that her assistance made your visit even more special. Your kind words and recommendation mean a lot to us, and we are thrilled to have been a part of your memorable spa time. We look forward to welcoming you back for another relaxing and rejuvenating experience. Warm regards, Aaron Kaupp Managing Director

Festive Afternoon Tea

TripAdvisor rating 5.0/5

Catrin P TripAdvisor review

My husband and I went for the Festive Afternoon Tea and it was 10/10! You can have unlimited tea and coffee while eating amazing Christmas themed cakes and sandwiches! The decor is beautiful and there is a pianist playing festive music in the background, a must visit for the Christmas period!

Dear 342catrinp, Thank you for your glowing review of our Festive Afternoon Tea at Raffles The Palm Dubai! We are absolutely delighted to hear that you and your husband had a wonderful experience. It’s fantastic to know that you enjoyed the unlimited tea and coffee alongside our selection of Christmas-themed cakes and sandwiches. The festive décor and live piano music are designed to create a magical ambiance, and we’re thrilled that it added to your enjoyment. Your kind recommendation means so much to us, and we look forward to welcoming you back for more memorable moments during this joyful season. Warm regards, Aaron Kaupp Managing Director

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